Yes! Most hotel bookings are refundable provided that you cancel prior to the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of your arrival date. If you have a non-refundable reservation, it may still be possible to cancel it and be given a refund within a 24-hour period of booking. Filter your search by fully refundable to find flexible hotel deals in Sai Kung.
"We stayed at a family room. The beds are comfy which is the only merit i can find within the hotel. The family room is a bigger room, however, the design seems has not utilized the space that you feel the walking area are very narrow inside the room, and there is no designated space for us to open and put the luggage.
One more disappointment is the floor planks are not properly installed, you may be scratched if you walk without shoes/slipper, and the plank surface is slippery, particularly when you are wearing socks.
I think the swimming pool is comparatively small. One more weird thing is that the reception and the pool are at 9/F but my room is at 6/F, and the room window is very close to the Citygate office building
There are no dental and shaving kits in the toilet, and then no one answer call for services when i called for more than 20 mins for at least 5 times at around 9pm, then I needed to go to the receiption to ask for the kits.
I can only say the overall experience is not good, but the restaurants and shops at the outlet give you the convenience. "
A verified traveler stayed at The Silveri Hong Kong - MGallery