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Eaton HK

Photo gallery for Eaton HK

Featured Image
Outdoor pool, open 9:30 AM to 7:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:30 AM to 7:30 PM, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of Eaton HK

Eaton HK

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
380 Nathan Road, Jordan, Kowloon

Explore the area

  • Popular LocationTemple Street Night Market2 min walk
  • Popular LocationVictoria Harbour17 min walk
  • Popular LocationTsim Sha Tsui Promenade19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive

Choose dates to view prices

About this area

Kowloon

Eaton HK is located in Jordan, a neighborhood in Kowloon, and is in the city center and near a metro station. Avenue of Stars and Kowloon Mosque and Islamic Centre are notable landmarks, and travelers looking to shop may want to visit Temple Street Night Market and Elements Shopping Mall. Hong Kong Science Museum and Hong Kong Space Museum are also worth visiting. Guests love the hotel's location for the sightseeing.
Visit our Kowloon travel guideOpens in a new window
Map

What's nearby

  • Temple Street Night Market - 2 min walk
  • Kowloon Park - 15 min walk
  • Victoria Harbour - 17 min walk
  • Tsim Sha Tsui Promenade - 19 min walk
  • Elements Shopping Mall - 20 min walk

Getting around

  • Kowloon Station - 2 min drive
  • Hong Kong Jordan Station - 4 min walk
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • The Astor – Serves breakfast, lunch, and dinner daily.
  • Yat Tung Heen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Flower Years – Open daily.
  • Terrible Baby – Open daily, happy hour available.
  • Eaton Food Hall – Restaurant offering local and international cuisine. Open daily.

About this property

Eaton HK

Eco-friendly Kowloon hotel in Jordan, near Temple Street Night Market
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness center, a snack bar/deli, and conference space. All 465 rooms offer free WiFi and free wired Internet, plus coffee makers and free bottled water. Other amenities available to guests include hair dryers, safes, and showers.
Eaton HK offers 465 accommodations with safes and complimentary bottled water. This Kowloon hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 220 for adults and HKD 132 for children
  • 2 restaurants
  • 2 bars/lounges

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Conference space (690 square feet)
  • Meeting rooms - 3

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires that guests have proof that they have stayed within Hong Kong for 21 days prior to check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 385.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 220 for adults and HKD 132 for children (approximately)
  • Rollaway bed fee: HKD 385.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and JCB International; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note third-party billing is not permitted. Guests must present the credit card used for booking at check-in.
This property’s pool hours are 9:30 AM-1:30 PM and 2:30-7:30 PM Monday-Friday, and 7:30 AM-7:30 PM Saturday, Sunday, and public holidays.

We should mention

Pool access available from 9:30 AM to 7:30 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Eaton HK Hotel
Eaton Hotel
Eaton Hotel Hong Kong
Hong Kong Eaton
Eaton Hong Hotel Kong
Eaton Smart Hong Kong Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Kong Hotel Kowloon
Eaton Hong Kong Hotel
Eaton Hong Kong Kowloon
Eaton Smart Hong Kong Hotel
Eaton HK Kowloon
Eaton HK Hotel Kowloon

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 866 out of 1738 reviews
5 - Excellent 50%
Rating 4 - Good. 668 out of 1738 reviews
4 - Good 38%
Rating 3 - Okay. 135 out of 1738 reviews
3 - Okay 8%
Rating 2 - Poor. 46 out of 1738 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 1738 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with group
Liked: Property conditions & facilities
front office staff are helpful n polite and empathic
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, nice view and helpful staff here
Stayed 1 night in Aug 2021

2/5 Poor

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Me and my wife are regular guests of the hotel since before my wife is pregnant. During the pregnancy, we need to visit QE every week so choosing Eaton is a no brainer. However, the service is getting worse each stay. Couple of months ago, we were having buffet there, we were the first to arrive so there were lots of seats available. They assigned us to a table that literally the worst seat you could give to a pregnant woman (Tight space and far from everything).So I requested if we could be assigned to a table that is close to the food counters, more spacious, better chair. The staff ignored us without giving a reason. We had to go to the manager to get the table we wanted. I really don't know who they are saving the tables for, if they are reserved they could of told us, not ignoring us?. Food were nice I will give it to them. About rooms, since I am a Gold member, I should be entitled to VIP access like complementary drinks and free room upgrade if available. I don't always get them. I am fine if there are no rooms available for upgrade, I like the hotel so I don't mind booking higher tier rooms. Booked this Cabin room, smell of the toilet was unpleasant. We called the front desk about the situation, they then gave us an upgrade. We appreciated for their prompt action but if there were upgrades available, why do we have to complain to get them? I still have faith in the hotel so this time I booked a Slon. Trash and spilled drinks when we arrived. Very disappointing
Stayed 1 night in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great hotel indeed, modern and convenient location. however the check-in was slow.
Stayed 1 night in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and helpful. But their service hotline may be too busy that you may not get the help you want by calling guest service. No USB sockets provided in room, so better prepare your own USB sockets for charging phones and other devices.
Stayed 1 night in Jul 2021