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Kowloon Shangri-La, Hong Kong

Photo gallery for Kowloon Shangri-La, Hong Kong

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Pool
Pool
View from Room
Premium bedding, in-room safe, desk, blackout drapes

Overview of Kowloon Shangri-La, Hong Kong

Kowloon Shangri-La, Hong Kong

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
64 Mody Road, Tsim Sha Tsui East, Kowloon

Explore the area

  • Popular LocationVictoria Harbour5 min walk
  • Popular Location1881 Heritage12 min walk
  • Popular LocationTemple Street Night Market18 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)34 min drive

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About this area

Kowloon

Kowloon Shangri-La, Hong Kong is located in Tsim Sha Tsui, a neighborhood in Kowloon, and is in the city center and near the beach. Tsim Sha Tsui Promenade and Avenue of Stars are notable landmarks, and travelers looking to shop may want to visit K11 Shopping Mall and Harbour City. Traveling with kids? Make time for Ocean Park, or check out an event or a game at Happy Valley Race Course.
Visit our Kowloon travel guideOpens in a new window
Map

What's nearby

  • K11 Shopping Mall - 4 min walk
  • Victoria Harbour - 5 min walk
  • Kowloon Mosque and Islamic Centre - 8 min walk
  • 1881 Heritage - 12 min walk
  • Temple Street Night Market - 18 min walk

Getting around

  • Whampoa Station - 2 min drive
  • Hong Kong East Tsim Sha Tsui Station - 6 min walk
  • Hong Kong International Airport (HKG) - 34 min drive

Restaurants

  • Angelini – Ocean-view restaurant offering Italian cuisine. Serves lunch and dinner.
  • Cafe Kool – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner. Kids' menu available.
  • Deli Kool – Serves breakfast, lunch, and dinner.
  • Nadaman – Restaurant offering Japanese cuisine. Serves lunch and dinner.
  • Shang Palace – 2 star Michelin rating. Restaurant offering Chinese cuisine. Serves lunch and dinner.

About this property

Kowloon Shangri-La, Hong Kong

Family-friendly Kowloon hotel in Tsim Sha Tsui, walk to Victoria Harbour
Along with 5 restaurants, this hotel has a full-service spa and a health club. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 688 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find premium bedding and coffee makers.
Kowloon Shangri-La, Hong Kong offers 688 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. This Kowloon hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Health Club. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (HKD 600 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Free area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: HKD 302.5 for adults and HKD 302.5 for children
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free area shuttle
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • German
  • Italian
  • Japanese

Business services

  • Business center
  • Meeting room

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for HKD 500.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 302.5 for adults and HKD 302.5 for children (approximately)
  • Airport shuttle fee: HKD 1080 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Kowloon Hong Kong Shangri-La
Kowloon Shangri-La Hong Kong
Shangri-La Hotel Kowloon Hong Kong
Shangri-La Kowloon Hong Kong
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong Hotel
Shangri-La Hong Kong Hotel
Shangri-La Hong Kong
Kowloon Shangri La, Hong Kong
Kowloon Shangri-La, Hong Kong Hotel
Kowloon Shangri-La, Hong Kong Kowloon
Kowloon Shangri-La, Hong Kong Hotel Kowloon

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 672 out of 995 reviews
5 - Excellent 68%
Rating 4 - Good. 247 out of 995 reviews
4 - Good 25%
Rating 3 - Okay. 47 out of 995 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 995 reviews
2 - Poor 1%
Rating 1 - Terrible. 16 out of 995 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Staycation
Service was amazing, room was mostly nice. Though surprisingly I had to wait for my room for a few hours though I checked in at 14:00 something. Only issue I had was when housekeeping or room service came up I couldn’t hear the doorbell very well if I was at the desk near the window.
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The waiting time on queuing for check in and activities are things that need to improve.
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021