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JOIA Paraíso by Iberostar - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront resort with 2 outdoor pools

Choose dates to view prices

Photo gallery for JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Property video
Lobby
20 restaurants, breakfast, lunch, dinner served; Italian cuisine
Beach/ocean view
At JOIA Paraíso by Iberostar - Adults Only - All Inclusive, guests enjoy pristine beaches, Spa Sensations massages, a health club with yoga and Pilates, and 20 restaurants. Nearby activities include tennis, sailing, and snorkeling.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Frette Italian linens
Down duvet
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Butler Suite)

Terrace/patio

Suite, Oceanfront (Butler Suite)

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Pool View

Balcony

Suite, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Corner, Butler Suite)

Balcony

Suite, Oceanfront (Corner, Butler Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Frette Italian linens
Down duvet
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Villa, Private Pool (Butler Service)

View from room

Romantic Villa, Private Pool (Butler Service)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 194 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Upper Floor)

Garden view

Suite (Upper Floor)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic Suite, Oceanfront (Butler Suite)

Terrace/patio

Panoramic Suite, Oceanfront (Butler Suite)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Frette Italian sheets, premium bedding, down comforters, free minibar

Last room available

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Frette Italian linens
Down duvet
Blackout drapes/curtains
Ceiling fan
  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite (Promo)

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite (Promo)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Frette Italian linens
Down duvet
Blackout drapes/curtains
Ceiling fan
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Pool Access

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite, Pool Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Ceiling fan
Down duvet
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Oceanfront (Butler Suite, Beach Access)

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite, Oceanfront (Butler Suite, Beach Access)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Ceiling fan
Down duvet
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite with Pool View

  • Sleeps 2

Suite with Sea View

  • Sleeps 2

View all photos for Double Suite

Frette Italian sheets, premium bedding, down comforters, free minibar

Double Suite

  • 60 sq m
  • Sleeps 2

View all photos for Double Suite with Pool View

Frette Italian sheets, premium bedding, down comforters, free minibar

Double Suite with Pool View

  • 60 sq m
  • Sleeps 2

View all photos for Suite

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite

  • 60 sq m
  • Sleeps 2

View all photos for Double Suite with Ocean View

Frette Italian sheets, premium bedding, down comforters, free minibar

Double Suite with Ocean View

  • 60 sq m
  • Sleeps 2

View all photos for Villa with Pool View

Frette Italian sheets, premium bedding, down comforters, free minibar

Villa with Pool View

  • 194 sq m
  • Sleeps 3

View all photos for Suite Superior with Ocean View

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite Superior with Ocean View

  • 60 sq m
  • Sleeps 2

View all photos for Suite Superior with Ocean View

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite Superior with Ocean View

  • 66 sq m
  • Sleeps 2

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About the neighborhood

Map
Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710

What's nearby

  • Paradise Beach - 9 min walk - 0.8 km
  • Playa Paraiso Golf Course - 16 min walk - 1.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.8 km
  • Maroma Beach - 11 min drive - 5.7 km
  • Tres Rios Ecopark - 16 min drive - 12.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪La Laguna - ‬8 min walk
  • ‪Restaurante La Plaza - ‬11 min walk
  • ‪Lobby Bar Acuarium - ‬9 min walk
  • ‪Snake Bar At Iberostar Maya - ‬7 min walk
  • ‪Star Café - ‬9 min walk

About this property

JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Luxury all-inclusive resort near Playa Paraiso Golf Course
Located close to Maroma Beach, JOIA Paraíso by Iberostar - Adults Only - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. With a beachfront location, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a hot stone massage, thalassotherapy, or a body scrub at Spa Sensations, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers yoga classes and Pilates classes; other things to do include parasailing, windsurfing, and sailing. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
Additional perks include:
  • 2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Tennis courts, a billiards/pool table, and an elevator
  • Beach towels, a front-desk safe, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 310 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with jetted tubs and eco-friendly toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to onsite golf course
Use of golf cart

Lessons/classes/games

Aerobics
Pilates

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

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P31,370 total
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Oct 26 - Oct 27
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 20 restaurants
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bella Vista
  • Haiku
  • La Brisa
  • Tonis Surf and Turf
  • Venecia

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Kayaking
  • Library
  • Nightclub
  • Optional golf privileges
  • Parasailing
  • Pilates classes
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis
  • Tennis lessons
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (37,835 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive

Frequently asked questions

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is JOIA Paraíso by Iberostar - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include golf, tennis, aerobics classes, and more.

Where is JOIA Paraíso by Iberostar - Adults Only - All Inclusive located?

This Playa del Carmen resort is on the beach, 1.3 mi (2.2 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Punta Esmeralda Beach and Puerto Morelos Beach are also within 16 mi (25 km).

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JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 783 out of 1009 reviews
Rating 8 - Good. 142 out of 1009 reviews
Rating 6 - Okay. 53 out of 1009 reviews
Rating 4 - Poor. 17 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with excellent food
Stayed 9 nights in Sep 2025

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities
Beautiful resort, clean beach with easy access from pool, nice rooms with jacuzzi
Stayed 4 nights in Aug 2025

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! The staff and the service is amazing.
Stayed 8 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great adults only all inclusive resort.
Stayed 5 nights in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and hospitality!
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward Thomas Sheldon

Excellent
Stayed 7 nights in Sep 2025

10/10 Excellent

Sakoiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butler service , cleanliness & resort activities
Stayed 6 nights in Sep 2025

10/10 Excellent

Patrick Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property and friendly helpful staff. This resort has raised my standards for when I travel. I will definitely be checking out other Iberostar resorts in the future.
Stayed 7 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I had stayed at nice places before, but this one topped all of them! The food was amazing, the property beyond luxurious, and the staff indescribably friendly and helpful!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Zachary Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness. Great staff, everything was walkable excellent food
Stayed 5 nights in Aug 2025

8/10 Good

Shimon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has had better days in years past, let's hope they come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butler service was an amazing touch! We were tailored to so well. The friendly staff made the trip that much better. ¡Gracias a todo el personal! ¡Muy amables!
Stayed 4 nights in Sep 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice proprrty
Stayed 6 nights in Aug 2025

10/10 Excellent

Vitaliy

Liked: Staff & service, amenities, property conditions & facilities
Great place. High quality
Stayed 7 nights in Aug 2025

8/10 Good

Orlandas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful amazing stay. Best resort thus far. Staff extremely humble and attentive, especially our Butlers. Now I was not impressed with the Steak house or French restaurant. Asian was very entertaining and fun to attend. Buffet was always great and good for a quick meal. No complaints overall!! Will try Joia in Aruba next!!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Erika Rubi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service i highly recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JOIA was one of the best resorts I’ve been to. The restaurants were amazing and all of the staff were very friendly and helpful. Would highly recommend to stay at this resort.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort! I would recommend. Great staff, clean, great food and great entertainment. Beach was wonderful and swim up bar was fabulous!
Stayed 4 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a private Villa. It was suppose to come with room service. It took 2 hours to get a glass of Ice tea!
Stayed 5 nights in Sep 2025

10/10 Excellent

Lynnette Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, property was clean and just enough for us
Stayed 6 nights in May 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at a resort and it did not disappoint. Beautiful place, room was very nice, clean, and enjoyed the jetted tub. Staff was friendly and gave great service. Food was amazing including buffet! Only complaint was the beach, full of seaweed, not clear, water was very rough and got stung by the thimble jellyfish. Recommend staying in the pools which are super nice!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sherrie Caroline

Liked: Staff & service, amenities, property conditions & facilities
There were no bad views or shortage of amazing cocktails!!
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great hear 10/10 recommend!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. getting tee times was pretty easy. The food was very good. The golf course was well maintained.
Stayed 6 nights in Apr 2025

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