Senses Quinta Avenida By Artisan Adults Only

Travelers discover tranquility at this adults-only retreat in Playa del Carmen, where rooftop views complement relaxing spa treatments

Choose dates to view prices

Where to?

Dates

February 2026

13

March 2026

Terrace/patio - Senses Quinta Avenida By Artisan Adults Only (Playa del Carmen)

Exterior - Senses Quinta Avenida By Artisan Adults Only (Playa del Carmen)

Premium bedding, minibar, in-room safe, desk - Senses Quinta Avenida By Artisan Adults Only (Playa del Carmen)

Interior entrance - Senses Quinta Avenida By Artisan Adults Only (Playa del Carmen)

Senses Quinta Avenida By Artisan Adults Only offers a peaceful escape in central Playa del Carmen. Enjoy the rooftop terrace, massage services, and pool area with in-room WiFi. The attentive staff enhances the experience at this serene hotel near Mamitas Beach.

Very good

Popular amenities

Spa
Free WiFi
Restaurant
Air conditioning
Breakfast available

Check prices for these days

Room options

All rooms

1 bed

2 beds

Showing 8 of 8 rooms

Double Room Superior

35 sq m
Sleeps 2

Double Room Deluxe

35 sq m
Sleeps 2

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Excellent

Highlights

Air conditioning

Flat-screen TV

Separate bedroom

Ceiling fan

Premium bedding

Blackout drapes/curtains

Hair dryer

Rainfall showerhead

25 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Suite (with Jacuzzi)

Good

Highlights

Furnished balcony

Air conditioning

Flat-screen TV

Separate bedroom

Ceiling fan

Premium bedding

Blackout drapes/curtains

Hair dryer

35 sq m
1 bedroom
Sleeps 2
1 King Bed

Elite Suite, 1 King Bed, Hot Tub

Very good

Highlights

Furnished balcony

Air conditioning

Flat-screen TV

Separate bedroom

Ceiling fan

Premium bedding

Blackout drapes/curtains

Rainfall showerhead

60 sq m
1 bedroom
Sleeps 2
1 King Bed

Elite Suite, 2 Double Beds

Highlights

Private indoor hot tub

Air conditioning

Flat-screen TV

Separate bedroom

Ceiling fan

Premium bedding

Blackout drapes/curtains

Hair dryer

60 sq m
1 bedroom
Sleeps 2
2 Double Beds

Double Suite Junior with internal view

32 sq m
Sleeps 2

Double Room Standard

60 sq m
Sleeps 2

About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Senses Quinta Avenida By Artisan Adults Only is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Playa del Carmen travel guide

5A. Avenida Norte # 324, entre 26 y 28 Sur, Playa del Carmen, QROO, 77710

What's nearby

Quinta Avenida
1 min walk - 0.1 km
Quinta Alegría Shopping Mall
3 min walk - 0.3 km
Playa del Carmen Main Beach
5 min walk - 0.4 km
Mamitas Beach
5 min walk - 0.4 km
Central Square
11 min walk - 1.0 km

Getting around

Cancun Intl. Airport (CUN)
50 min drive

Restaurants

La Vagabunda
1 min walk
Amorino
1 min walk
Starbucks
1 min walk
Ah Cacao Chocolate Café
1 min walk
Trattoria del Centro
1 min walk

About this property

Senses Quinta Avenida By Artisan Adults Only

Hotel near Quinta Avenida

Located close to Playa del Carmen Main Beach and Mamitas Beach, Senses Quinta Avenida By Artisan Adults Only provides a poolside bar, a rooftop terrace, and a bar. Take some time to relax at the onsite spa. Guests can connect to free in-room WiFi.

Other perks include:

An outdoor pool along with sun loungers and pool umbrellas
Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and massage treatment rooms
Luggage storage, concierge services, and a 24-hour front desk
A reception hall, a front-desk safe, and an elevator
Guest reviews say great things about the helpful staff

Room features

All guestrooms at Senses Quinta Avenida By Artisan Adults Only offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.

Extra amenities include:

Bathrooms with free toiletries and hair dryers
55-inch flat-screen TVs with premium channels
Ceiling fans, daily housekeeping, and desks

Similar properties

Pool
Parking included
Free WiFi
Restaurant

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

Daily full breakfast available 9:00 AM to noon for a fee: MXN 200 per person
A bar/lounge
A poolside bar
Snack bar/deli

Restaurants on site

Senses Bar

Things to do

Full-service spa
Hot tub
Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Outdoors

Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Couples treatment rooms
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (40 inch wide door)
Well-lit path to entrance

More

Designated smoking areas (fines apply)
Reception hall

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

55-inch flat-screen TV with premium cable channels

Food and drink

Espresso maker
Minibar

More

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately MXN 200 per person
Airport shuttle fee: MXN 1233 per person (roundtrip)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 10 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Guests under 18 years old are not permitted at this adults-only property

No pets and no service animals are allowed at this property

Property is also known as

ARTISAN Handmade Collection

ARTISAN Handmade Collection Playa del Carmen

ARTISAN Handmade Hotel Collection

ARTISAN Handmade Hotel Collection Playa del Carmen

Senses Quinta Avenida Artisan Adults Hotel Playa del Carmen

Senses Quinta Avenida Artisan Adults Hotel

Senses Quinta Avenida Artisan Adults Playa del Carmen

Senses Quinta Avenida Artisan Adults

Frequently asked questions

Does Senses Quinta Avenida By Artisan Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

Is Senses Quinta Avenida By Artisan Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Senses Quinta Avenida By Artisan Adults Only doesn't offer parking.

What time is check-in at Senses Quinta Avenida By Artisan Adults Only?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Senses Quinta Avenida By Artisan Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Senses Quinta Avenida By Artisan Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1233 per person applies.

Where is Senses Quinta Avenida By Artisan Adults Only located?

Located in Downtown Playa del Carmen, this beach hotel is steps from Mario Villanueva Stadium Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 5 minutes.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

Senses Quinta Avenida By Artisan Adults Only Reviews

8.0

Very Good

8.6

Cleanliness

9.4

Location

8.4

Staff & service

7.8

Property conditions & facilities

10/10 Excellent

GORDON

Jul 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient with super nice staff.

Stayed 4 nights in Jul 2025

8/10 Good

Ngeun

Jan 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, friendly staff and awesome rooftop pool that’s never busy.

Stayed 4 nights in Dec 2024

6/10 Okay

Joel

Feb 28, 2024

Liked: Cleanliness, property conditions & facilities

The rooms are nice, lots of restaurants nearby

Stayed 4 nights in Feb 2024

8/10 Good

Patrick

Jan 16, 2025

Staff were friendly - elevator was broken down - rooftop pool was great. Excellent location. Back rooms are darker but nice and quiet and comfy bed!!

Stayed 3 nights in Jan 2025

10/10 Excellent

Adriana

Nov 1, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excellent hotel, amazing staff. If you’re here to party this is an excellent place to stay, located right on Quinta Avenida close to restaurants bars, walking distance to the beach.

Stayed 4 nights in Oct 2023

10/10 Excellent

Antione

Dec 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The property is a hidden gem. All the review were right on-point! In proximity to everything. I enjoyed my stay and will definitely stay again.

Stayed 3 nights in Dec 2024

10/10 Excellent

David

Mar 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff !!! And great location !! I felt comfortable there !!

Stayed 3 nights in Feb 2024

10/10 Excellent

Jennifer

Oct 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to everything. Staff is legit. Hot water questionable at times but would stay here again!

Stayed 3 nights in Oct 2024

8/10 Good

ROLANDO

Mar 6, 2025

Liked: Staff & service

La Quinta Ave

The 1st day was no hot water & the last day the A/C was not working properly...no cold air was coming out. But the breakfast was good, it's in the middle of everything, very convenient...in walking distance to everything. Staff was very friendly & polite.

Stayed 6 nights in Feb 2025

8/10 Good

Sheldon

Dec 16, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel and location. Just very noisy late into the night been on 5th ave

Stayed 3 nights in Dec 2023

10/10 Excellent

Patricia

Nov 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our first stay at Senses and we were DELIGHTED by everything - great location on La Quinta Avenida (for shopping and dining), great facility with balconies overlooking the street as well as a beautiful rooftop pool and deck with views of the ocean, great staff (friendly and helpful). They stored our luggage as we arrived early and didn't need to leave until late.

Stayed 2 nights in Oct 2024

8/10 Good

Maria

Mar 7, 2024

Liked: Cleanliness, staff & service

The staff was great!! But the building elevator was not working most of our staying the pool bar was under construction

Stayed 5 nights in Mar 2024

8/10 Good

Verified traveler

Jan 8, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

A clean luxyru hotel with a nice pool area

A cool luxury hotel. The balcony was nice and had a good view. The pool area was very nice and clean. The shower and toilet were very good. The bed was very good and big! The hot tub in the room was a bit dirty, so we didnt use it. In the room wifi was very weak, sometimes not at all (could be due to windy weather) Location a bit weak for our needs.

Stayed 2 nights in Jan 2025

10/10 Excellent

Bianca

Mar 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff here was great. Many reviews complained about the noise from the bar downstairs but we didn’t have any issue. There are certain things to expect when staying on fifth avenue and noise comes with that. The property was great and location was perfect.

Stayed 4 nights in Feb 2024

8/10 Good

Lisa

Jan 15, 2025

Liked: Cleanliness, staff & service

Good location, but more to wish from the hotel

Really good location directly at the most busy tourist street, near restaurants, shops and beach! The hotel is clean, but needs some reparations such as the water pipes that are really messy, and the elevator that stopped working. The wifi was also not working for me from the room, and the safety box stopped working. The room was nice and clean, but there was noice from the streets every nights, so be prepared with ear plugs.

Stayed 6 nights in Jan 2025

8/10 Good

Gabriela de

Feb 15, 2024

Good choice

Excellent location. The hotel is beautifully remodeled. Just a bit of noice, being ear plugs. And please leave a notice outside your room so they clean it. Amazing staff. Playa Mamitas is the best, just 5min elaking distance.

Stayed 2 nights in Feb 2024

8/10 Good

Raymond

Apr 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Right in the heart of 5th ave so everything was super convenient. Being right on 5th ave it was noisy but was to be expected. Front desk staff and cleaning staff were excellent. Would definitely stay here again. There were some concerns with the room upon check in but it was addressed right away and no problems after that.

Stayed 8 nights in Apr 2024

8/10 Good

Oscar

Aug 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at the hotel left us with mixed feelings. On one hand, the staff was undeniably helpful, always eager to assist. However, their approach to customer service felt a bit too relaxed. The persistent issue with room keys being blocked was particularly frustrating. I found myself having to make multiple trips to the front desk to resolve the problem, only for it to reoccur shortly after. This was not the seamless experience one would expect from a hotel aiming to provide exemplary service. Additionally, the staff didn’t seem very well-versed in the local area. When asked about transportation options or popular local activities, the responses were less informative than I had hoped, which is a common inquiry from tourists. A bit more training in this area could greatly enhance the guests' experience. While the cleanliness of the hotel was commendable, there were some flaws in the details that affected the overall ambiance. The towels, and pillows provided looked worn and stained, detracting from an otherwise tidy environment. A hotel’s attention to the little things often makes a significant difference in how guests perceive their stay. The hotel has a solid foundation and plenty of potential, but there are several areas needing improvement. With more attention to service training and upkeep of amenities, it could elevate itself from a decent stay to a truly memorable one.

Stayed 5 nights in Jul 2025

6/10 Okay

yoel

Feb 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for short stay !!

This hotel was good in general . The location is great, the price was good and it felt very safe. The hotel needs a little bit of a refresh. The vibe was dead. My main concern was the water pressure (or lack thereof). The toiletries were really bad too. The elevator was broken for a day and Monday morning was very noisy with constructions around . Service was ok, straight to the point, front desk people and mostly the overnight guy were very kind. But it sounds very bad when you arrive to a hotel and the first things you heard is we are going to have extra charge if towels are stained and key ( electronic by the way ) are lost. It is not a very welcoming. Overall , it is a good hotel, just need some improvements.

Stayed 4 nights in Feb 2024

6/10 Okay

Eric

Feb 3, 2025

Liked: Cleanliness

This hotel is in a great location, everything you need or want is walkable. The staff were very helpful and friendly to their capabilities. I am notnsure who is managing this hotel but it does need to be taken csre of more as there is very easy things to do to make it just a bit better such as new towels as they dont have enough towels for everyone as we got told as they get thrown out because they habe lots of holes, stains in them and falling apart. Is it not is easy to get new towels? Same with the pool towels. When visiting the pool, the cushions for the loungers are disgusting and not enough loungers, or coushins missing for some seats. The breakfast needs to be better, more options, better variety since it is included and the woman that is cooking is sweet and amazing and has said she can cook a mutiple different types of dishes but having the same breakfast for almost every single days except for a 2 days...isn't good enough. The hotel needs to step up. For the hotel room, the mirrors need replacing, dont just put another mirror ontop of a nother mirror. They mirrors need replacing as they are falling apart. The toliet is separated in its own room, but a glass door is not helping anyone...it should not be glass ad no one needs to see in when someone is doingntheir business. The remote for the tv doesn't work. The blinds do not go up or down as they lost the remote for them...why even have an electric blind system if you cant use it, it would be nice to see outside.

Stayed 9 nights in Jan 2025

4/10 Poor

casey

Dec 3, 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

I'll start with the positives: Great location close to everything, and adecuate professional staff. Air conditioner works. Fine if you're there to party and crash. We are Canadian/Mexican couple who live in Mexico, and we only stay at vip properties when we book to ensure a great stay, and this hotel was the first time we were let down by Expedia's VIP/star qualification. Honest review: The hotel was run down. It did not have a café, or any food and beverage service as advertised, and you couldn't bring in food or drink to the pool area, so we couldn't really stay and enjoy much. The mattresses were cheap, springy and hard. The pillows were low quality, uncomfortable and lumpy. The sheets had stains, and were not tucked in. There were no facecloths, or glasses in the room. We had no shampoo. The jacuzzi tap had 1 minute of hot water, so we were unable to use it There is a noisy bar directly downstairs. Very noisy until 12:30am.The AC was so strong, I requested a blanket, and I was told they didn't have any. I went and bought one because I was THAT cold. When we requested a room on a higher floor, they said they would address it, but never got back to us. I would not consider this a 4 star, much less a vip hotel & will not return.

Stayed 2 nights in Dec 2023

10/10 Excellent

Romeo Delon

Dec 30, 2025

Liked: Cleanliness, amenities

We loved our stay here.

Stayed 1 night in Dec 2025

8/10 Good

Wendy

Aug 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location

Stayed 5 nights in Aug 2025

8/10 Good

Jasson

Dec 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

.

Stayed 3 nights in Oct 2025

8/10 Good

Luis

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay in playa del carmen, specially if you like to walk late in the 5th, you can go and enjoy the commercial places in that avenue and go back easily.

Stayed 1 night in Mar 2025