Iberostar Selection Paraíso Maya Suites - All Inclusive

Beachfront property with 20 restaurants and 8 outdoor pools

Choose dates to view prices

Where to?

Dates

November 2025

10

December 2025

8 outdoor pools, pool umbrellas, sun loungers

On the beach, white sand, sun loungers, beach umbrellas

Iberostar Selection Paraíso Maya Suites - All Inclusive is the ultimate retreat for sun-kissed memories near Maroma Beach. Savor a free breakfast buffet, indulge in international cuisine at one of 20 on-site restaurants, and unwind with beach massages or a Swedish massage at Spa Sensations. With 8 outdoor pools and lazy river, this resort offers an endless array of activities to delight all ages.

VIP Access

Excellent

Popular amenities

Hot Tub
Bar
All inclusive

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Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

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Room options

Check availability for these dates

Tonight

Nov 10 - Nov 11

Tomorrow

Nov 11 - Nov 12

All rooms

1 bed

2 beds

Showing 18 of 18 rooms

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

TV

Blackout drapes/curtains

Ceiling fan

Furnished balcony

Air conditioning

Rollaway/extra beds (free)

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

58 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Beachside

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

TV

Blackout drapes/curtains

Ceiling fan

Furnished balcony

Air conditioning

Rollaway/extra beds (free)

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

62 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite

Excellent

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

TV

Blackout drapes/curtains

Ceiling fan

Furnished balcony

Air conditioning

Rollaway/extra beds (free)

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

58 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Beachside

Very good

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

TV

Blackout drapes/curtains

Ceiling fan

Furnished balcony

Air conditioning

Rollaway/extra beds (free)

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

62 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Junior

Furnished balcony

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

Bathrobes

58 sq m
Sleeps 4

Suite Junior with Beach View

Furnished balcony

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

Bathrobes

58 sq m
Beach view
Sleeps 4

Suite Junior with Pool View

Furnished balcony

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

Bathrobes

57 sq m
Sleeps 4

Suite Junior with Pool View

Furnished balcony

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

Bathrobes

58 sq m
Sleeps 4

Junior Suite, Poolside

Exceptional

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

TV

Blackout drapes/curtains

Ceiling fan

Furnished balcony

Air conditioning

Rollaway/extra beds (free)

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

58 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Poolside

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

Free minibar items

TV

Blackout drapes/curtains

Ceiling fan

Jetted bathtub

Furnished balcony

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

Bathrobes

58 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View)

Exceptional

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

TV

Ceiling fan

Separate bedroom

Furnished balcony

Air conditioning

Rollaway/extra beds (free)

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

58 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite (Promo)

Exceptional

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

TV

Ceiling fan

Separate bedroom

Furnished balcony

Air conditioning

Rollaway/extra beds (free)

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

58 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View)

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

TV

Ceiling fan

Separate bedroom

Furnished balcony

Air conditioning

Rollaway/extra beds (free)

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

58 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Promo)

Very good

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Free minibar items

TV

Ceiling fan

Separate bedroom

Furnished balcony

Air conditioning

Rollaway/extra beds (free)

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

58 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Junior with Garden View

Furnished balcony

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

Bathrobes

Sleeps 4

Suite Junior with Garden View

Furnished balcony

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

Bathrobes

Sleeps 4

Suite Junior

Furnished balcony

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

Bathrobes

58 sq m
Sleeps 4

Suite Junior with Beach View

Furnished balcony

Air conditioning

Free cribs/infant beds

Blackout drapes/curtains

Ceiling fan

Bathrobes

58 sq m
Beach view
Sleeps 4

About the neighborhood

Playa del Carmen, QROO

What's nearby

Paradise Beach - 8 min walk - 0.7 km
Playa Paraiso Golf Course - 10 min walk - 0.8 km
Cirque du Soleil Boutique at Vidanta Riviera Maya - 2 min drive - 1.1 km
Maroma Beach - 9 min drive - 4.9 km
Tres Rios Ecopark - 14 min drive - 11.6 km

Getting around

Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

‪La Laguna - ‬1 min walk
‪Restaurante La Plaza - ‬2 min walk
‪Lobby Bar Acuarium - ‬1 min walk
‪Snake Bar At Iberostar Maya - ‬5 min walk
‪Star Café - ‬2 min walk

About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

Luxury all-inclusive property near Playa Paraiso Golf Course

Located close to Maroma Beach, Iberostar Selection Paraíso Maya Suites - All Inclusive provides a free breakfast buffet, a golf course, and free water park access. With a beachfront location, a beach bar, and beach massages, this property is the perfect place to soak up some sun. Indulge in a sports massage, a facial, and a body wrap at Spa Sensations, the onsite spa. At the 20 on-site restaurants, enjoy lunch, dinner, and international cuisine. The health club offers Pilates classes and fitness classes; other things to do include beach volleyball, windsurfing, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and a poolside bar.

You'll also enjoy the following perks during your stay:

8 outdoor pools and a children's pool, along with a lazy river, a waterslide, and sun loungers
Free self parking and valet parking
Tennis courts, beach umbrellas, and smoke-free premises
Concierge services, beach towels, and a front-desk safe
Guest reviews give top marks for the family-friendly amenities and helpful staff

Room features

All 434 rooms boast comforts such as furnished balconies and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.

Other conveniences in all rooms include:

Childcare services and free infant beds
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with jetted tubs and rainfall showers
55-inch TVs with cable channels
Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

In-room minibar (some restrictions)

Similar properties

Pool
Hot Tub
Breakfast included
All inclusive

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free covered self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 coffee shops/cafes
20 restaurants
8 bars/lounges
A beach bar
A poolside bar
Snack bar/deli

Restaurants on site

Bistró L'Etoile
El Rancho
La Marina
La Pagoda

Things to do

18-hole golf course
2 hot tubs
8 outdoor pools
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Golf clubhouse
Golf clubs/equipment
Health club
Kayaking
Lazy river
Nightclub
Optional golf privileges
Pilates classes
Playground
Pro golf shop
Sauna
Shopping mall
Snorkeling
Steam room
Tennis
Waterslide
Windsurfing

Family friendly

8 outdoor pools
Children's pool
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Lazy river
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference space
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas

Full-service spa

25 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible pool

More

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Towels provided

Entertainment

55-inch TV with cable channels
Pay movies

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

More

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Iberostar Paraiso Maya

Iberostar Maya Paraiso

Iberostar Paraiso Maya

Iberostar Paraiso Maya All Inclusive

Iberostar Paraiso Maya All Inclusive Playa del Carmen

Iberostar Paraiso Maya Playa del Carmen

Maya Iberostar

Paraiso Maya

Iberostar Paraiso Maya Hotel Playa Paraiso

Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico

Iberostar Riviera Maya

Iberostar Paraiso Maya All Inclusive All-inclusive property

Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen

Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen

Iberostar Paraiso Maya All Inclusive

Iberostar Selection Paraíso Maya All Inclusive

Frequently asked questions

Does Iberostar Selection Paraíso Maya Suites - All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Iberostar Selection Paraíso Maya Suites - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Selection Paraíso Maya Suites - All Inclusive?

Yes, the property is all-inclusive.

Where is Iberostar Selection Paraíso Maya Suites - All Inclusive located?

This Playa del Carmen property is on the beach, 0.6 mi (1 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Punta Esmeralda Beach and Puerto Morelos Beach are also within 16 mi (25 km).

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Iberostar Selection Paraíso Maya Suites - All Inclusive Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities

10/10 Excellent

Jason

Oct 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The resort was beautiful and very well taken care of. Spotless.

Stayed 5 nights in Oct 2025

10/10 Excellent

Lindsay Noel

Sep 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It never felt overly packed and everyone was so kind and helpful. Not to mention it’s absolutely breath taking!

Stayed 4 nights in Sep 2025

8/10 Good

Alexis

Nov 4, 2025

Liked: Cleanliness, property conditions & facilities

Yes

Stayed 7 nights in Oct 2025

10/10 Excellent

Alexandra

Aug 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing entertainment, food and amenities. Highly recommend!

Stayed 6 nights in Aug 2025

8/10 Good

Laura

Oct 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Expedia VIP perks were not honored during my visit. Other than that, really good experience.

Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Jul 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful. It was our 5th time there. Food for an all inclusive was decent. Need more chairs by the pools.

Stayed 7 nights in Jul 2025

10/10 Excellent

Andrew

Aug 5, 2025

Liked: Cleanliness, staff & service, amenities

Everything was awesome. Friendly, great food, water tasted very good. First time in Mexico, very impressed Small issue with some flies outside our balcony because of a dead bird or something but they sprayed and offered to change rooms which we declined cause we didn’t use balcony.

Stayed 5 nights in Jul 2025

8/10 Good

liqin

Aug 17, 2025

Liked: Cleanliness, staff & service, amenities

Hard to reserve a restaurant especially for a big group. They try to push us to dine in the buffet. Try to be an early bird if you want restaurants other than a buffet.

Stayed 7 nights in Jul 2025

10/10 Excellent

Raelene

Jun 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our 3rd trip to Maya Suites. We absolutely love everything about this resort! The staff amazing. There is always something new to discover on the resort.

Stayed 5 nights in Jun 2025

8/10 Good

Steven

Jun 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property…the Maya Suites were very nice and recently updated. The food was very good as a whole. The service was also mostly very good. The beach was not very nice during our stay due to the high levels of sargassum…but the pools were great!

Stayed 7 nights in Jun 2025

10/10 Excellent

Mike James

May 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel staff do try to make your stay as easy as possible.

Stayed 6 nights in May 2025

8/10 Good

Renee

Jun 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Not the fault of the resort but the Sorgassum was horrible and the smell was horrible

Stayed 4 nights in Jun 2025

10/10 Excellent

Luis

Sep 6, 2024

Liked: Amenities

Amazing place to enjoy with family

Stayed 6 nights in Aug 2024

10/10 Excellent

Mario Garcia

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The were so nice good service

Stayed 6 nights in Feb 2025

10/10 Excellent

GLENN MARIEL

Sep 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Plenty of pool areas, nice beach, Plenty of places to eat, nice suites, overall convenient

Stayed 4 nights in Sep 2024

10/10 Excellent

Charon Patrice

Jan 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Gorgeous, well run, fantastic pools and slides and a fabulous beach. Also, the food was excellent and there were several options to dine. Wish I’d stayed longer!

Stayed 5 nights in Dec 2024

10/10 Excellent

Krista

Jul 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We did a lot of research looking for a resort that was big enough to have lots of food options and things to do. This resort did not disappoint. Everything was really great. The staff there are really great people and so friendly ALL the time. Pools were clean, food was really good. Service was excellent (except the sit down restaurants) those took a bit to get your drinks or more drinks but buffets were really good. The seaweed was pretty strong when we were there but we never had to wait for a drink, either at the bar or someone always came by to serve us. (Don't forget to tip) We would for sure go here again and bring friends and family. Great experience.

Stayed 5 nights in Jun 2025

10/10 Excellent

Matthew A

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time staying at Maya, the property is just beautiful and they have a lot for kids to do there. We were never bored. It was super clean and the staff was amazing at keeping it that way. Food was great!

Stayed 5 nights in Jan 2025

8/10 Good

amirbabak

Nov 11, 2024

Liked: Staff & service

Good for families

Stayed 9 nights in Nov 2024

10/10 Excellent

Patricia

Oct 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great stay , there’s nothing I didn’t like

Stayed 7 nights in Oct 2024

8/10 Good

Brynn

Jul 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unfortunately, I did not have a good stay, but this was not the hotel‘s fault. I went as a solo traveler, which was a bad idea. Given this is a family resort. I thought I could find some quiet, but I couldn’t and they even put me in a room across the waterpark. I tried to get a refund on the extra day because I went home early and they wouldn’t do it, but I understand. I highly recommend this place for families, though, it looks like a blast! And the food was incredible!

Stayed 4 nights in Jun 2025

8/10 Good

Claudia Fabiola Castro De

Oct 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We stayed at the Iberostar Selection Paraiso Maya Suites from October 6 thru October 11th. We were a group of 10 people and we all enjoyed our stay at this resort. The rooms, pools, and restaurants were all clean. We really enjoyed the variety of food options at their buffet and thought the food was great. As big coffee drinkers we thought the coffee was okay. The kids had a blast at the kids pool and the beach, and our 11 year old also had fun in the water slides. Our mini fridge was always full and restocked with drinks. The resort has GREAT views and many good places to take family pictures at. The drinks were okay, but they were never high quality, they do offer high quality liquor though. We attended their shows everyday and thought they were great, we liked that guests participated. The only concerning things here was the service from their employees, although the resort was not even so packed, some of their employees had attitudes, would rush you to order, and were not very attentive, which is something uncommon at other resorts. Also be aware that they will try to sit down and have breakfast with you, this is all a scheme to convince you to buy their membership or time share. Be aware that this resort is about 25 minutes from Cancun and Playa del Carmen, so be prepared to spend a good amount for the taxi. Overall we had a great time, we would definitely come back to this resort with the hope that their staff is more attentive towards their guests.

Stayed 5 nights in Oct 2025

10/10 Excellent

wihane

Jan 24, 2025

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Great experience

Stayed 8 nights in Jan 2025

8/10 Good

Ryan

Nov 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

PROS: * Incredible facilities. Well maintained, clean, and visually spectacular to the Maya theme. * No reason to leave the resort: Great diversity of restaurants, planned activities, and things to do between the theatre, play areas for kids pool, spa, sports bars, and beach. * Very well integrated with nature and fantastic commitment to sustainability. You can see lots of peacocks and coati's walking around. No plastic bottles, and good conservation practices. * Genuinely helpful staff who try to make sure your experience meets your expectations with all the powers available to them. Special mention to Sara, Maria, and Yomira who worked with me to resolve all challenges. They were really great! *Rooms are spacious, clean and have lots of amenities including free mini-bar (restocked once per day), hot/cold water, ironing board, and air conditioning. Laundry Service and room service available for small fees. CONS: * The Iberostar App is a key tool used for navigation and loading your hotel credits. For the duration of my stay, it didn't work as it was supposed to. Concierge needed to give me manual coupons to compensate for the app not loading the discount codes. * Questionable scheduling for Expedia exclusive benefits. The complementary bottle of wine that came with this package was delivered on the evening of day 4 of our 5-day trip, despite me asking for it since checking-in. Make sure to request it be available upon arrival when checking in to avoid this issue.

Stayed 4 nights in Oct 2025

6/10 Okay

Mustafa

Aug 11, 2025

Liked: Cleanliness, amenities

The vibes are great and they mixed the property with nature so well. Great pools and beach access but the rooms are a bit old and crumbling. Food is horrible and room service took at least an hour after ordering. Only place with a half-decent food was the steakhouse. Worst part was the concierge service. When I asked about the $400 voucher I should receive from Expedia, they tried to get me into one of their sales pitch presentations to get a $450 worth of spa credit. After I declined, they gave me the $400 in 16 vouchers that are $25 off $100 which cannot be combined together. So practically I have to spend $1,600 at the resort to get the $400. Definitely not coming back to this resort!

Stayed 4 nights in Aug 2025