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"Excellent guest services personnels. From our arrival the guy offered us bottled water, to check-in(Aaron) to luggage assistance(Dewey) everything was well coordinated and smooth. Aaron even gave us free welcome drinks at the bar and showed us all our options to make our stay even more convenient for esp for timers. You guys deserve more than 5 stars!!! We will definitely book again everytime we come and visit manila (makati area).. this is definitely one of the best fairmont hotel experience ever!"

"Attentive and courteous staff. Great location. Great breakfast buffet."

"The great - Very attentive staff, clean, room/biuilding appear built to good standards. Negative - the breakfast buffet "hot foods" are not hot, barely even warm. Please invest in adding better warmers. Also, I was in the middle of eating when the staff approached my table to pay. This is not ideal and ruins the eating vibes. Please charge before or after we eat, but not during..."

"Great hotel. "

"Professional staff. Currency Exchage on site."

"Amazing luxury hotel, expenses inside the hotel but the quality was matched "

"Concierge was friendly and on point with the delivery. Front desk was awesome as well."

"Great room on the 10th floor. We booked a room with a king bed and got one. Staff were wonderful, warm and friendly. Still find the room lighting a challenge."

"The staff is so great and kind."