- Liked: Cleanliness, property conditions & facilities
I would rate my overall stay in Azumi as good. The Pros.....Property and room were very clean. The restaurant, lounge and room service staff were so polite and helpful. Free breakfast buffet was very good. Location is great... 5 minute walk to a nice mall and tons of restaurants. The Cons.... iron and hair dryer were not readily available. I had to borrow them and was given a time limit. There were only two hangers in the closet and when I requested additional hangers there were none available. WIFI service was not secure and speed was horrendous. I used up all my data. However with that said, the most disappointing part of the hotel was the man at the front desk during my check out. He was not very nice nor helpful. I was confused with the hotel’s $100 security deposit and asked for an explanation. He didn’t provide a clear explanation so I asked several times but he easily got frustrated and short with his answers. I ended up leaving without a clear understanding and crossed my fingers that I would get my money back.... 5 days later, I’m still waiting.