Felipe Carrillo Puerto Hotels

"No surprises "

"The place is right on the beach and the pool is lovely and so relaxing. The hotel is just far enough from all the noise, but a 5 minute walk to all the action near Rosa Negra. The staff bends over backwards to help you with whatever you need. We stayed in the Sueño Caribeño suite and it has a nice view of the ocean from both the room and the outside balcony. Just know that the balcony in that suite is outside of the room right by its front door, but it’s still quite private and two steps from the ocean."

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"Samantha and the rest of the staff were very friendly, welcoming, and attentive. The hotel is super cute with gorgeous plants, clean rooms, and a great spot on the beach. The Agave restaurant associated with the hotel was delicious. They have the tallest vantage point along the coast of Tulum so you can enjoy sunset over the trees and sunrise over the ocean. They also have a coffee service included where they bring you freshly roasted coffee and leave it outside your room at your desired time. Would definitely stay here again!"

"Super clean and friendly staff! Very accommodating and hotel is near everything, yet located in a quiet area moments away from the center of Tulum. Would definitely stay here again!!"

"Clean, quiet,safe,Great service "

"Room was spotless "

"Our experience at Hotel Bardo was amazing!! The decor and vibe are so cool, the food was delicious, its quiet and chill. The rooms are fantastic, spacious, gorgeous. I would totally go back! Guadalupe was also amazing, helping us plan our excursions! And our spa treatments were wonderful!! "

"This was the best vacation I’ve had. The stay at the hotel was more than I expected the food was amazing the staff were beyond helpful generous and genuine. I had absolutely no problems nor did I had to wait for anything. The guys at the desk got me anything I asked for. They did an amazing surprise breakfast for my wife. Decorated the room with professional structures made of ballons, chocolate strawberries, roses and a dinner in the most amazing new location . The restaurant servers went out of their way to ensure my wife and I had halal steak for her birthday dinner, getting us extra items from different restaurants to combine into one big meal. The place is absolutely gorgeous the scenery from the appartment was amazing . The pools were well kept, temperature was cool and refreshing walking around under all the trees, their cats were super friendly and loving, room service was great. Copal in Tulum is probably the best hotel for me. I wouldn’t go anywhere else honestly. I felt safe and everyone treated me like they were my best friend. Never told me no . The guys at the check in did way more for me than they needed to . It was absolutely perfect . "