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KAN Tulum Hotel

3.5 star property
Relax under the warm Mexican sun with every comfort within reach - from rejuvenating spa treatments to productive coworking spaces.

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Perched near Tulum Beach, Kan Hotel Tulum & Beach Clubs offers a haven of relaxation. Unwind by the outdoor pool with sun loungers or treat yourself to a rejuvenating massage at Kan Spa, then browse through the art gallery and designer stores on site. With free in-room WiFi, an outdoor ballroom for events and coworking spaces for productivity – you'll feel right at home.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe King Studio

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe King Studio

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Studio Infinity Pool 2

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe King Studio Infinity Pool 2

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Panoramic Studio Suite

Highlights

Yard
Soundproofed
Private plunge pool
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
Deep soaking bathtub
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite

Highlights

Yard
Soundproofed
Private pool
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Panoramic Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Panoramic Suite

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Studio

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe King Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in La Veleta, a neighborhood in Tulum, KAN Tulum Hotel is in the entertainment district and near a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
calle 17 poniente La Veleta, Tulum, QROO, 77760

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    3 min drive - 2.1 km
  • Hunab Lifestyle Center
    4 min drive - 2.5 km
  • Holistika Art Walk
    4 min drive - 2.1 km
  • Dos Aguas Park
    5 min drive - 2.2 km
  • Hospital de Tulum
    6 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    48 min drive

Restaurants

  • Coco Cafe
    4 min drive
  • Delicia
    16 min walk
  • Olio
    5 min drive
  • Guacamole Club
    15 min walk
  • Me Latte Café
    14 min walk

About this property

KAN Tulum Hotel

Hotel near Tulum Beach
At KAN Tulum Hotel, you can look forward to a beach bar, a poolside bar, and a terrace. Indulge in reflexology, a Swedish massage, and a body scrub at Kan Spa, the onsite spa. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an art gallery on site and designer stores on site.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and scooter rentals
  • A front-desk safe, wedding services, and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at KAN Tulum Hotel feature comforts such as wet bars and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rainfall showers, deep soaking tubs, and hair dryers
  • Private yards, wardrobes/closets, and eco-friendly cleaning products

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 350 to 1,500 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Direct access to a private beach
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lever door handles
  • No elevator
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 7 buildings
  • Art Deco architecture
  • Ballroom
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchenette
  • Mini-fridge
  • Minibar
  • Stovetop
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

Frequently asked questions

Does KAN Tulum Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is KAN Tulum Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at KAN Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at KAN Tulum Hotel?

Check-out is at noon.

Where is KAN Tulum Hotel located?

Located in La Veleta, this spa hotel is 1.4 mi (2.3 km) from Dos Aguas Park and 2.3 mi (3.7 km) from Tulum Beach. Hospital de Tulum and Holistika Art Walk are also within 2 mi (3 km).

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Reviews

KAN Tulum Hotel Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 62 out of 90 reviews
Rating 8 - Good. 12 out of 90 reviews
Rating 6 - Okay. 8 out of 90 reviews
Rating 4 - Poor. 5 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

Reviews

8/10 Good

Patoya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, use WhatsApp to organize anything that you need from fresh towels, to taxi rides anywhere! Notable mention, the breakfast was top tier!!! Mimosas weren’t on the menu so you’ll have to ask but they are delicious!!!!!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was great!
Stayed 5 nights in Jul 2025

10/10 Excellent

Yuly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing staff. Overall amazing experience!
Stayed 5 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms. Beautiful location.. quiet and relaxing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the jungle. Plunge pool and cenote are amazing. Lovely staff, great restaurant
Stayed 1 night in Feb 2025

8/10 Good

kashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay, property was well kept and very much ecofriendly… Restaurant also had great food and service…
Stayed 7 nights in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly, and the hotel felt like a dream. It’s a charming boutique property—intimate in size but stunning in design—with all-vegan cuisine that was simply delightful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was amazing!
Stayed 3 nights in Jan 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super chill. Friendly very helpful front desk host. Great breakfast bar. Private cenote is nice. Just love the vibes.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brittany

Liked: Staff & service, amenities, property conditions & facilities
The property is very relaxing and therapeutic.
Stayed 5 nights in Feb 2025

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, but easy access to town and to the ruins via hired bikes.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place, a lot. It’s private, and the staff are phenomenal. I went to them with several questions, and always got good answers. I talked to one of the owners, and complimented him on the staff. I recommend staying there. There is a cenote on the property, that has been incorporated into the hotel grounds.
Stayed 2 nights in May 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel Staff was great. Resort is extremely clean and the AC works perfectly fine.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a one of a kind Gem. Secluded and Private. Nestled in the Jungle of Tulum yet close to everything your heart desires.
Stayed 4 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute oasis in Tulum, design and architecture are one of a kind here and the staff are top tier.
Stayed 10 nights in Mar 2024

10/10 Excellent

Cassondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kan Tulum is an absolutely beautiful property. It felt like an oasis every time we arrived back at the property. The staff were all very kind and helpful with anything that we needed. I would highly suggest staying here if you are looking for relaxation and escape. My only suggestions would be to add a kettle with some coffee in the rooms as the coffee bar is quite expensive. And maybe a few snack options to the menu for those that just want a little something by the pool.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, very serene. We stayed in the deluxe rooftop suite & there were not enough loungers to accomodate, also no coffee maker or plates etc. Staff was great & we finally recieved a 3rd lounge chair. All was lovely overall.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going to Tulum and I’m so glad we decided to stay here. Such a beautiful place! The decoration , atmosphere, staff, cenote, and pool areas were amazing! Got a chance to meet the owners! super pleasant and friendly 😁 would definitely recommend this place if you’re in Tulum!
Stayed 2 nights in Jan 2024

10/10 Excellent

Thera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just do it.

We had the most wonderful time. I highly recommend Kan Tulum. Staff are kind and friendly. Rooms are luxurious. Beds are very comfy. Food was excellent
Stayed 5 nights in Mar 2024

10/10 Excellent

Odette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in the Jungles of Tulum

I can’t recommend this hotel enough! The service here is truly exceptional - very rare to find in Tulum. The staff goes above and beyond to ensure you have an amazing experience. The rooms are stunning, impeccably clean, and thoughtfully designed. The on-site restaurant is a standout with phenomenal food and a dreamy ambiance. What truly sets this hotel apart is its private cenote, where you can enjoy the same fantastic restaurant service. It’s a one- of-a -kind experience that made my stay unforgettable. Can’t wait to come back!
Stayed 2 nights in Dec 2024

6/10 Okay

Rosio

Liked: Cleanliness, staff & service
Overall it was my first time in Tulúm but the property where we stayed was nice and all but breakfast was not included nothing was included we had to pay for everything the lights when off for hrs the staff was really nice especially Richard Perez…
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodations. Peaceful and relaxing, except for the unfortunate timing of repairs to the bar next to the cenote that produced the sound of power tools and hammering for 2 days. Restaurant is only open for breakfast and light snacks, but we were aware of this before arrival. You can order in a variety of meals from the restaurants in Tulum. Staff are all wonderful.
Stayed 7 nights in Jan 2024

6/10 Okay

Siona

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Kan is Beautiful. the view and the rooms are super clean and beautiful. The only problem I has was the Staff! the customer service was super bad. Front desk was ok but not helpful at all. there are 2 bartenders a guy and a lady. they were both mean and rude. we asked for hot water, he refused to give us hot water! we got 2 coffees he charged us $25.00. the next day we got hot water from the lady and she asked us if we want to tip, and we said no! she gave us attitude and she refused to help us later that day. there are 2 servers in the restaurant. a guy name Gustavo I believe, he is super nice and friendly. also a short girl black short hair, I do not remember her name she is also nice and helpful. I would go back to that hotel only for the view but not the staff.

10/10 Excellent

Cristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior, the property is gem. The atmosphere they provide is great. Definitely a location for a relaxing break single or a couple’s retreat. I went with my significant partner and we loved it. Pros: The communication that Kan has is great. You can chat with them via WhatsApp. They have someone watch your vehicle overnight, we rented a mo-pad and they made me feel safe leaving it there. THE FOOD IS GREAT, they have their own “restaurant” and speakeasy. Drink are good, if you have a big tolerance then you’ll need a couple of drinks, I had about 4/5 (mixed drinks) and the alcohol wasn’t hitting. They’re near a beach, and honestly you need to visit the PRIVATE beach club they have to offer. Pricing isn’t bad for the visit. We were there for 5hrs. Cons: When getting there, let’s just say it’s kinda hidden. Love the idea that it’s a complete different environment once you get there. But even our taxis guy was having an issue getting to the entrance. But the entrance is easy to find once your there. Checking in, no one really approached us when we got there it was kinda an open area, we asked “hey, how do we check in” then we were redirected to the check in area. The roads surrounding the area, long story short if you rent a mo-pad watch out for wholes and puddle of water. Not every road will have a street light so you’ll be riding in the dark with only your head lights. Overall, I really love the place and would DEFINITELY recommend it for a get away.
Stayed 4 nights in Aug 2024