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"Amazing staff and great experience "

"Great place for our family’s first Ryokan experience. Very helpful and friendly staff. We included the meal plan and it included so much food."

"Kids did the park, parents did the onsen.. we all enjoyed the view of the mountain..there’s nothing bad. There’s a shabbu restaurant (4 min walk jay walking, 10 mins using the bridge) that’s really good value and experience. Robots wheels the food over. Drinks and veggie are self serve. A ton of fun. "

"GORGEOUS VIEW of the mountain! Wonderful in-room breakfast basket. Great location. "

"Stayed here while my travel companions climbed Mt Fuji. Excellent location for getting to mountain and wonderful onsen for those not doing the climb! Very good breakfast options, helpful staff, comfortable beds. Lots of parking available and views of Fuji!"

"My husband and I had a most wonderful stay and are already planning our trip back for next year! Amazing food, presentation and all, private onsen and accommodating staff! We were so happy we chose to stay in this hotel. We will definitely be back. "

"Stayed in western style room. The smell of smoke was very apparent and the rooms needed some updating but were adequate. The main plus was the spectator early morning and late evening clear views of mount Fuji."

"A very thoughtful set up and breakfast is way better than how they advertised it. Very comfortable bed and pillows. Free shuttle to Kawaguchigo station but only 20 min walk if you want to do it. A 7 min walk to a grocery stores which open kind of late at 9am. Not too many restaurants around so plan accordingly. "

"Very nice roof Terese’s where we could see Mt Fuji to it best! Love our quiet stay."