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"We had a wonderful experience. There were daily activities and the staff were very nice."

"We had a wonderful experience at H10 Cancun! The resort is clean, modern, and perfectly located on a stunning beachfront. Our room was spacious, with a beautiful ocean view, comfortable bed, and a great rain shower. Everything felt fresh and well-maintained. The food was great — a mix of buffet and à la carte restaurants, and we especially enjoyed the Mexican and Asian options. Drinks were strong, service was quick, and the beach bar was a nice bonus. The main infinity pool has amazing views and a great atmosphere, and there's also a quieter adult-only section if you want to relax. What really stood out was the service — and we want to give a special shout-out to Manuel, who went above and beyond to help us throughout our stay. Whether it was restaurant recommendations, activity info, or just checking in to make sure we were doing okay, he made our trip extra special. Thank you, Manuel!"

"Staff very friendly make me feel like at home and we are very thankful for everyones services I will definitely go back 😍"

"Huge property. Lots of walking. Buffet at the Palace was excellent. Restaurants were a nice change. Snorkeling/swimming with turtles was the highlight. Activities staff were awesome. A dedicated coffee shop and area for quick snacks would be a good addition. "

"Facility was top notch. The attention to detail in every aspect was amazing, from the dining options, pools, water parks, activities, etc. "

"Very satisfied"

"Wonderful stay. The staff is amazing. The food could be better. Main pool closed early 2 days in a row, thankfully we had a swim out room."

"Loved all the amenities and the staff was amazing. "

"The rooftop area was amazing and had a fun vibe to it. The entire staff was the best I’ve ever experienced at a place like this. Francisco was there almost everyday I was there on the rooftop area and he made it fun the whole time. Always provided amazing service and entertaining guy. Ricardo who works in the lobby bar was also an absolute pleasure to sit, drink, and speak with. He provided a lot of good knowledge of the local area and was genuinely great to have as one of the first faces you see walking into the hotel. The concierge desk, restaurant waiters, and cleaning staff were amazing as well. There are too many names to mention. Overall I would highly recommend this as a place to stay if you are looking to stay in Playa Del Carmen."