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"Clean. Excellent customer service."

"Everything is done correctly and attention to details are second to none. I would suggest they limit the age of young children as they can be noisy and annoying screaming and running around the resort."

"Courteous and helpful staff, good amenities, and close to many restaurants/transit stations."

"Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me."

"I really enjoyed my stay here. The hotel is really close to Beppu station. The room was a comfortable size, especially for a solo traveller. The onsen was the favourite part of my stay. There were several private onsen rooms available on a first come first served basis. The breakfast was buffet style with a variety of Japanese and western options. The staff were very polite and helpful. I would definitely stay here again if I was to come back to Beppu. "

"What an awesome staying!"

"Prívate onsen in room was perfect. Staff were very welcoming and helpful. Exquisite meals"

"Rooftop pool and onsen were amazing "

"I booked ocean room. Good sea view! I like the breakfast very much as it has smoked salmon pancakes with hot spring eggs that are very delicious! 9 - 10pm will have free drinks and snacks. I will come again."