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"Nice hotel nice stay. Great hotel and facility"

"Clean room and helpful staff"

"The hotel service and condition is good"

"Very clean and super comfortable beds. The sound of the surf while soaking in your own open air onsen tub on the balcony is fantastic. Wonderful ocean view from open air tub as well as balcony chairs and table. Great food in the restaurants."

"This hotel has everything! The location is steps from the train station but you don’t know you are near the station when you are at the hotel as it is very quiet. If you are lucky, you can get a room with a sea view. The breakfast is amazing with lots of choices. The staff were very welcoming and helpful. And the onsens are beautiful and plentiful."

"Fantastic stay. Lovely beds. Dry sauna and onsen were wonderful. Everything was great."

"Good cleaning, wonderful view, kind staffs Everything was good"

"Great stay with a beautiful view"

"Good location and kind staff"

"👍"

"Staff were very helpful. We had the mountain view. But ocean view might have been appreciated. Otherwise the stay was pleasant. The room was large."

"Nice onsen within the hotel . Nice room (Japanese style) Great staff"

"Will stay this hotel again next time"

"Hotel is an older facility, so our Japanese style room had a little musty odor and facilities were a little dated. Service staff at front desk and restaurants were fantastic. We had a half board plan; the sukiyaki dinner was OK and breakfast was excellent."

"We had a wonderful stay! The food was delicious, and all the staff were incredibly friendly and welcoming. The room was beautiful, clean, and very comfortable. Everything about our stay was perfect, and we truly enjoyed our time here. We would definitely love to come back!!"

"Everything was good"

"Beautiful onsen on the mountain above Beppu. Large room with private indoor/outdoor hot spring. You will definitely need a car to get a there and around Beppu."

"Staff was incredibly helpful, location is perfect Thank you!"

"All rooms have their own onsen, I can enjoy onsen with privacy at any time. It’s very convenient. It’s a very comfortable hotel. The staff are very nice and helpful. Personally, I love Japanese meal, so if they can provide a traditional Japanese breakfast, it would be great."

"Onsen showering facilities was kind of old and grimmy in the family onsen. Room was too dim for us with the white lighting. The free for all drinks at night was a bonus though."