Hotels near Bávaro at San Juan Shopping Center

"The staff was great, boys and girls by the pool were friendly, Julio, Bombon and the rest of the crew. By the lobby also great staff like Walki in Coffee Shop, Kismaily and others that I don't remember. Mercedes in Housekeeping department was giving excellent services all days that I requested to clean my room. My Mayordomo Glady Almonte, she did a great job with my requests, amazing service and also providing information about daily activities. Planning to come back already. Quiet place to relax."

"No, only thing that was fresh was the egg station."

"The staff were friendly and wonderful. The resort was beautiful. We loved our stay and will be back! Gorgeous."

"We had a great stay at Serenade Punta Cana Beach & Spa Resort. The property is very clean and well maintained, and the amenities overall are strong. It never felt overcrowded, which made the experience even more enjoyable and relaxed. The beach is spacious, giving you plenty of room to unwind without feeling packed in. The team truly stood out—everyone was warm, welcoming, and consistently helpful throughout our stay. For families, the waterslides are a big win—fun, easy, and a great way to keep kids entertained. Food-wise, the buffet was a highlight with great variety and quality. The specialty restaurants were a bit mixed—some were excellent, others a bit less memorable—but the teppanyaki experience was fantastic. The chef brought great energy and made it a fun, engaging dinner. Sushi was creative (a bit reinvented, but enjoyable), and the burger truck by the beach was a great casual option done right. If there’s one opportunity, it would be expanding the sports offering—adding tennis, pickleball, or padel courts, or even partnering with a nearby facility, would elevate the overall experience. Overall, a very solid stay with a great balance of comfort, service, and atmosphere. Definitely a place we’d come back to. "

"The staff were professional and "

"Meals were amazing!"

"Overall, we had a positive experience. The location is very good, close to shopping malls and restaurants, and the pool area is also nice. However, the level of English among the staff was somewhat limited. The room seemed more suited for business travelers than for a family vacation, particularly due to the limited storage space for luggage. We would recommend the hotel, but with some limitations."

"Excelente servicio, lugar muy limpio y buena comida. "

"My friend and I stayed for three days, and unfortunately it was a very bad experience. We received the room two hours late because it hadn’t been cleaned yet. We never had direct communication with the host and were never given an access code to enter the room. If it hadn’t been for the building’s doorman, we would have been left outside. On top of that, the internet was very poor and barely worked. The shower had almost no water pressure, and to make matters worse, the power went out one night and we had to find someone to help us reconnect it. Overall, it was a very disappointing stay. "