Hotels near Bávaro at San Juan Shopping Center

"The property itself is beautiful however being as that it’s only three years old it is in some need of attention already. We had to switch rooms three times the first day as electrical outlets weren’t working and there were plumbing issues. The best thing we did was upgrade to elite service because without the butler, Cristian, who did everything to make us happy, we would have left the property that day. He was the reason we stayed. Food was mediocre. Staff were super friendly. "

"Very poor service Food no good could and no options same food lunch and dinner and everyday"

"We had a wonderful time. The staff is excellent and very friendly. Will definitely return. The room was a little dated, but they are redoing rooms. "

"Pools are amazing, good food beautiful property"

"everything are ok"

"Nice place to stay"

"The room needs some maintenance improvements."

"My friend and I stayed for three days, and unfortunately it was a very bad experience. We received the room two hours late because it hadn’t been cleaned yet. We never had direct communication with the host and were never given an access code to enter the room. If it hadn’t been for the building’s doorman, we would have been left outside. On top of that, the internet was very poor and barely worked. The shower had almost no water pressure, and to make matters worse, the power went out one night and we had to find someone to help us reconnect it. Overall, it was a very disappointing stay. "

"Not sure were to start, dirty livingroom furniture, bird droppings on kitchen chairs, broken jacuzzi, pool is being cleaned with house broom...so not that clean. Moldy daybed outside, tiles outside by the patio door all moldy, 3rd bedroom door was kept locked so no access, we didn't need the 3rd bedroom but still makes u wonder why they kept it locked up. No plumbing in the kitchen sink...and we were never told about this! Found out when we woke up one morning with water on the kitchen floor. The sink was hooked up with a flex pipe going into a big bucket underneath the sink and the pipe had fallen out of the bucket. Fly squat was stored with the kitchen utensils, coffee maker with no coffee pot, no can opener and the cherry on top of the sunday...found a huge cockroach under the kitchen sink while trying to reinstall the pipe in the bucket. Host was sympathetic to us with the issues but we never heard back from the owner...last message was that they were going to leave it in Expedia's hands when we asked for a partial refund as in order to salvage part of our vacation we were forced to find another location that was sanitary."