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I like everything !its my first time with Shangri-la and it meet my satisfaction
This is the perfect hotel!!!
Excellent location, Room excellent and very clean, Service was very nice, small details were only annoyance- not getting proper condiments with room service, cocktails were not the same from drink to drink, etc.
Poolside staff were very friendly.
Lovely hotel that has been renovated recently. Manila landmark with great staff and food.
The hotel staff were very responsive to our needs, they made sure that we had a pleasant stay in their property.
Centrally located and staff was very helpful and friendly. Jim was one of the bell hop staff was really helpful with suggestions and tips for local travel. Would definitely stay again.
I like almost everything. The place is nice. Food is good and service is excellent.
The property was excellent and the room was clean and well maintained. What I didn't like is that I paid for a bay king room and they tried to put me in a twin bay view. I am tall so twin beds are not acceptable, the front desk person tried to accommodate and I ended up with a side bay view room. ...
Excellent staff, clearly under good leadership from senior management
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