Luxury Hotels in Xpu-Ha, Quintana Roo

"Lovely resort, food was very good, especially the buffets. Rooms were beautiful. Hard to make dinner reservations. It will look great once all the renovations are complete."

"Resort is ok"

"Staff was amazing, the rooms were OK but a bit outdated. "

"Hotel property is beautiful. Beds are comfortable. Beach was very nice and well maintained with the seaweed. However! The restaurant situation is ridiculous. We checked in, went to make reservations and there was NOTHING available for any night we were there. Nothing. We stayed 5 nights and had zero opportunity to have a nice sit down, non buffet, meal. For what we paid to stay there? Restaurants were very small and could not accommodate many people. Very poorly planned for this large of a resort. Also, pay extra for mini golf? Pay extra for waterpark? Pay extra for go carts? What? Why not just include it all in the package? Who wants to keep paying for every little extra thing? People go to all inclusive for it to be ALL INCLUSIVE. Everything else, I thought was pretty good. "

"The staff is amazing unlimited food and drinks all types of food dont think about it just go ahead and book !!! Feels so much like a vacation you never want to leave . Great price for everything ."

"Great overall experience. Was a bit disappointed, the margaritas were pre-paid in a jug. I’m from Toronto, and our Mexican restaurants have much better margaritas than this resort, which is sad. Other than that, you get what you paid for in this resort. "

" Hotel was old bathroom had mold "

"Hi, I enjoyed my stay. The resort and grounds are nice. The buffet food is meh but was able to find enough. The al a carte restaurants were better but tough to get reservations. They were all full even though they are only actually ~30% full when we got there. The beach is rocky unless you go down to Tulum resort. I am suffering from a lot of bites on my legs I assume were sand fleas from the beach. The entertainment was good on a couple nights, not so much on others. Nightlife is done a 11:30. No place to congregate or get drinks after that. Pay for the upgrade to use the other resorts as well or may get bored. Couple better restaurants at the other resorts. It was generally a good vacation but could use some improvements."

"This is a wonderful resort!! Very friendly staff!!"