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"ロイヤルプレミアムホテルでは、とても歓迎され、リラックスできる時間を過ごすことができました。特にダさんとアンナさんに感謝したいです。彼らはいつも笑顔を絶やさず、私たちのために期待以上の対応をしてくれました。ホテルはすべての場所に近く（徒歩5分以内）、ベッドはとても快適で、部屋も清潔でした。私たちは2つの部屋に滞在しましたが、8階のファミリースイートは素晴らしかったです。次回タイに来るときも、ぜひまたここに泊まりたいです。"

"Very friendly and helpful staff"

"スタッフは素晴らしい滞在になるよう、期待以上の対応をしてくれました。朝食も美味しく、フォー、オムレツ、フルーツ付きのパンケーキなどの選択肢がありました。立地も完璧でした。ジェニーが私たちのために遠足を手配してくれ、本当に行く価値がありました。さらに、両親のエアコンに関する要望にも応じてくれました。ぜひまたこのホテルに泊まりたいと思います！"

"Staff are excellent Very friendly and kind also room is so clean! It was very comfortable stay! "

"Breakfast buffet was excellent. "

"The glamorous of the whole building, its flawless management operation and its positioning on the riverside is spectacular, there bedroom suites are beautiful and very comfortable! A special mention and acknowledgment to a very young gentleman ( hotel manager) JORGE ! His enthusiasm in his everyday managerial operations is outstanding and to the highest professional standards! "

"Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first choice."

"Clean room, attentive staff, decent breakfast options "

"Everything was great. Check in was quick. Was able to exchange US dollars for Dong at time of check in with exceptional exchange rate. Room was clean and spacious. Buffet breakfast was fantastic. Would definitely stay here again."