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"This is an absolutely gorgeous hotel. It is close to the ocean and the river, with beautiful design and atmosphere. The food and beverages are outstanding too but the real highlight is the incredible service - everyone has been so warm and kind, and we already don’t want to leave. If you are looking for a place in Hoi A this is the one. Unbelievably relaxing. Highly recommend."

"The whole hotel breathes luxury and has manicured gardens and surroundings. It’s spotlessly clean throughout and they keep on top of it. Food quality and service also excellent - be sure to try the Teppanyaki Grill. The staff were always attentive and friendly. Of particular note for our stay were Mr Thi, Ambassador, took us on the Basket Boat tour: Mr Hanh, who was ever present at food service, along with Ms Hoa F&B; then Mr Ha, who drove us to the Ba Ha hills and guided us through the ticket process. All the team were polite and these made a special effort to converse with us. Lovely rooms, freezing AC; well appointed bathrooms and huge (8’) comfy beds. Pool area kept immaculate with good supply of towels and beds, plus the beach area with the beach bar staff and life guards keeping an ever watchful eye. We loved the setting, the location, for the shuttle service to the Hoi An old town and also the local businesses (bars, restaurants, spas, mini market) outside the door. Nothing too much trouble. Trips booked via reception were reasonably priced and we felt totally safe in all areas of Da Nang."

"I have to give a special mention to a staff member there who found my phone, days after I thought I had lost it somewhere in HoiAn. She went above and beyond the call of duty to track me down and then sent it to me in Hanoi at her own expense. So, many thanks to Hong, you are an asset to the hotel."

"Staff was so helpful! Wonderful stay."

"Highlight of our trip in Vietnam! This place is luxury! Most gorgeous rooms and wonderfully kind staff. The breakfast was brilliant, huge range of food and drinks, all fresh and really tasty! The pool is lovely and catches all the sun, we would’ve stayed here longer if we weren’t due to fly home!! "

"Great place and staff were extremely helpful and easy to deal with. We had bad weather but still had a great time due to the great staff and fantastic buffet. Special mention to Duyen Nhi and Helen for making us feel like our family was never in need and providing us with great service. Also the head chef at the buffet giving us options and requests was a real treat. "

"This hotel is beautiful. The rooms are lovely. The price is well below what we expected to pay for a hotel of that caliber. The staff is attentive. We received exceptional service. She arranged our excursions and made sure to follow up afterward. If not for the physical distance, I would book on a frequent basis."

"The hotel is stunning! The rooms were spacious and very clean, the pool areas were also pristine. We took advantage of the spa and also highly recommend the massages. You are a very short walk to the night market and Hoi An old town. Breakfast in the hotel was the best buffet breakfast I've experienced, huge amount of choice and everything was fresh and tasty. We wish we could have stayed longer!"

"Amazing service and attention to every detail to make your stay as wonderful as possible. Fantastic place to stay."