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"The Sala suite was just amazing with fantastic ocean view, soaking tub, huge bed, access to the premium lounge, afternoon tea, and spa/jacuzzi. This is worth the upgrade! The staff members are all amazingly warm and welcoming. They are so apologetic when we have to wait and they are always asking how they can improve! That is just not something we would find in many other countries, not even Japan! We attended the cooking class, wow, good activity and great food to try. The spa/jacuzzi experiences were always great, specially at the end of the day. The breakfast buffet is served in one floor for suite guests and on another floor for everyone else. Either one serves a great selection. The afternoon tea is a great place to relax but don’t expect a British style. The concierge service offer similar activity packages at competitive price and they will cancel if weather is inclement. The location is very convenient to the beach, restaurants and about 30 minutes walk to the dragon bridge. This hotel is highly recommended!"

"Friendly accommodating staff members Bfast excellent! Wide variety of choices Clean room pillows smell fresh Love the mandarin scent elevators "

"The stay offered an authentic experience with well-maintained connecting rooms, attentive room service, and an excellent breakfast selection"

"Very good food, nice view, and great staff."

"The staff was so sweet and helpful. The location was very near the river and the beach. The Buffett breakfast was very delicious. "

"The breakfast was amazing and the staff just couldn't do enough for you. Would stay again with hopefully better weather."

"Service and view"

"To be honest with you, I don’t know where to start. From the time you walk through the door. You have excellent service from the reception and the staff in the lobby then when you get to your room, you have a beautiful view clean room , nice gifts then you get to the restaurants from the breakfast restaurant to the lunch and dinner restaurant the staff they’re no longer staff their friends. Awesome people and it’s hard to just pick one when all of them are great from the managers to the assistant managers to the staff 100% golden!!!! It’s not my first time I stay here and start my last time I enjoy it 100% percent."

"I would definitely recommend the Golden Lotus"