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The personal touch, the friendly service, the nice rooms, the clean bathrooms and above all the great staff make this hotel very special.

Great location, friendly and helpful staff, modern and clean rooms, and good breakfast. My friends and I will stay here again when we visit Hanoi.

All excellent, nothing negative to say at all.....

Location is a bit far from centre, considering difficult on walking due to no traffic light.

Very happy with this property! Couldn’t have been better!!

Property need to be updated, specially the Villa. We stayed in the Villa 6

This is a great hotel. Spacious and clean room. Good location. Helpful staff.

Near the airport with a very good shuttle service. Clean but noisy at night

The staff and facilities were great. The separate comfortable check in of the LEVEL was amazing. The pools and grounds were great. The Gym was good. I did not like the buffet at Cap Nao. The food was too cold being outside in the brisk evening breeze. The food should be inside and over warmers. The ...

I liked the pool, the staff were friendly and loved the upgrade to the bigger room. This place is like a resort and ideal for families, I was travelling on my own, so was finding the kids and some young drunk adults annoying.

The staff were excellent, the breakfast was the best we've had on our trip to date.

Friendly staff, recommended when visiting Vietnam!