Tra Que Vegetable Village Hotels

"施設は多少古びているが清潔に保たれているし、担当者も申し分ない。 ただ、こちらに2泊する予定で、初日のチェックイン時間に行ったところ、担当者の姿もなく、中に入れず、途方にくれていた。他の宿泊者がたまたま戻ってきた為、中に入れたが、1時間以上後に担当者が来て、『ダブルブッキングの為に今夜は宿泊出来ないと告げられる。非常に腹が立ったが、近くの施設を用意し、そちらに2泊してもいし、こちらと1泊ずつしてもいい。こちらのミスなので費用はこちらで負担します』と言われました。 対応がきちんとしていたので、その案に従い、近くの施設に1泊し、次の日に戻ることにしました。 代替施設は多分ここよりもグレードが高く、快適に過ごすことができたし、この施設に移っても、色々と希望を聞いてもらえ、チェックアウト時間も飛行機の時間に合わせて延長させてもらい、非常に快適に過ごすことができました。 綺麗な景色に囲まれて、静かで快適な時間を過ごすことができ、最後は感謝の気持ちで一杯になりました。 ダブルブッキングがあったので評価は一つ下げますが、その後の対応と快適さは充分に満足できるものでした。"

"Really enjoyed my stay at Tra Que Mansion. Staff were so nice and helpful. Hotel was spotless."

"This resort had something for everyone. Very nice breakfast and relaxing pools."

"Great breakfast."

"Breakfast and pool both excellent."

"This boutique hotel was quite charming. Breakfast was good, fresh, custom omelettes available, fresh fruit and juices Great sheets, room was spacious and well appointed. AC was needed and worked well. Solid 4/5. I would stay again. Very friendly staff! "

"Very clean room, amazing staff… would definitely recommend this place "

"Excellent customer service and friendly staff! Well kept and great environment."

"Very nice staff and great location!"

"The location is excellent, and the staff are very friendly."

"We got free room upgrade anx the room was spotless on the 25th floor. Reception desk was very professional and helped me to book breakfast last minute. Will stay again. "

"Excellent location and few minutes ride to most places within the city. The included the buffet breakfast are variety of choice and nice environment."

"Amazing place to stay!!"

"Nice hotel and very friendly staff , clean rooms and very good breakfast"

"Great breakfast, friendly and helpful staff."

"Great hotel. Clean, modern, staff were courteous. Breakfast was a nice bonus. Would recommend/stay again."

"Great hotel"

"Awesome hotel on the riverfront, easy walk to plenty of great restaurants and a nice perspective over the Han River Staff were really helpful."