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Shower head (?) was broken and came off and had to fix ourselves few times. Front desk n baggage service workers were nice.
Was having a pleasant stay. Friendly staff and nice room. Kee p up the good work
Great views and access to shops and restaurants. Bed sizes not great for 2 adults and 2 children.
This hotel is so close to the train station. There are a lot of restaurants outside and inside the hotel. The club lounge was awesome and the staff were very friendly. We would definitely come back again.
Excellent service and spacious rooms. And hight tech too!
This was the last place we stayed on our 14 day trip through Japan and our 2nd Hotel in Tokyo. It is a very nice Hotel and the Staff is extremely friendly and accommodating. This seemed to me to be more of a business hotel so there was a bit more hustle and bustle to the Hotel. Not a bad thing, but ...
Excellent location close to station .we always enjoy walking through the beautiful hotel gardens .
Great customer service! Always looking out for the customer
Great service, all staff was very helpful and pleasant. The amenities are well maintained and the lobbies are beautifully designed. Location is good very close to Tokyo tower, other amenities and metro station are relatively close. Only downside is the beds are a bit hard. We enjoyed our stay!
Excellent service. The room and amenities top notch. Wish there was a coffee shop on property just to get a coffee to go. But 7/11 is quick walk down the street. Subway station is also right down the street.
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