Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Mitsui Garden Hotel Ueno Tokyo

4.0 star property
Central hotel with a restaurant connected to a shopping center in Tokyo

Choose dates to view prices

Mitsui Garden Hotel Ueno Tokyo offers a calm escape in bustling Tokyo with amenities like dry cleaning and luggage storage. Enjoy meals at the restaurant and in-room WiFi. Perfectly positioned to explore nearby Ueno Park and Sensoji Temple.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is P11,628
P12,790 total
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Run of house

Premium bedding, down comforters, in-room safe, desk

Run of house

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panda Standard Twin (Non Smoking)

Premium bedding, down comforters, in-room safe, desk

Panda Standard Twin (Non Smoking)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard , 1 bed Double, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard , 1 bed Double, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard , 1 bed Queen, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior , 1 bed Queen, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 2 beds , Separate-Style, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard , 2 beds , Separate-Style, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 2 beds , Hollywood-Style, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard , 2 beds , Hollywood-Style, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard , 1 bed Double , Panda room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard , 1 bed Double , Panda room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen , Panda room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard , 1 bed Queen , Panda room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen , Panda room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior , 1 bed Queen , Panda room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 2 beds , Hollywood-Style , Panda room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard , 2 beds , Hollywood-Style , Panda room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior, 2 beds (+ extra), Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior, 2 beds (+ extra), Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard , 2 beds , Separate-Style , Panda room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard , 2 beds , Separate-Style , Panda room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds (+ extra) , Panda room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior , 2 beds (+ extra) , Panda room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Shower/tub combination
Soundproofed rooms
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard , 1 Bed Double

Premium bedding, down comforters, in-room safe, desk

Standard , 1 Bed Double

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Standard , 2 Beds , Hollywood-Style

Premium bedding, down comforters, in-room safe, desk

Standard , 2 Beds , Hollywood-Style

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Standard , 1 Bed Queen

Premium bedding, down comforters, in-room safe, desk

Standard , 1 Bed Queen

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Superior , 1 Bed Queen

Premium bedding, down comforters, in-room safe, desk

Superior , 1 Bed Queen

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Standard , 2 Beds , Separate-Style

Premium bedding, down comforters, in-room safe, desk

Standard , 2 Beds , Separate-Style

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Superior, 2 Beds (+ Extra)

Premium bedding, down comforters, in-room safe, desk

Superior, 2 Beds (+ Extra)

8.0 out of 10
Very good
(1 review)
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 3

View all photos for Accessible , 2 Beds

Premium bedding, down comforters, in-room safe, desk

Accessible , 2 Beds

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Standard , 2 Beds , Separate-Style , Panda Room

Premium bedding, down comforters, in-room safe, desk

Standard , 2 Beds , Separate-Style , Panda Room

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Standard , 1 Bed Double , Panda Room

Premium bedding, down comforters, in-room safe, desk

Standard , 1 Bed Double , Panda Room

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Standard , 1 Bed Queen , Panda Room

Premium bedding, down comforters, in-room safe, desk

Standard , 1 Bed Queen , Panda Room

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Standard , 2 Beds , Hollywood-Style , Panda Room

Premium bedding, down comforters, in-room safe, desk

Standard , 2 Beds , Hollywood-Style , Panda Room

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Superior , 1 Bed Queen , Panda Room

Premium bedding, down comforters, in-room safe, desk

Superior , 1 Bed Queen , Panda Room

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

View all photos for Superior , 2 Beds (+ Extra) , Panda Room

Premium bedding, down comforters, in-room safe, desk

Superior , 2 Beds (+ Extra) , Panda Room

Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Down comforter
Premium bedding
  • Sleeps 2

You may also like

Ad
2 bars/lounges

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

Minato
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,804 reviews
The price is P20,794
P26,421 total
Nov 21 - Nov 22
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
3-19-7 Higashi-ueno, Taito-ku, Tokyo, Tokyo-to, 110-0015

What's nearby

  • Ueno Park - 3 min walk - 0.3 km
  • Ueno Zoo - 6 min walk - 0.5 km
  • Sensoji Temple - 6 min drive - 2.0 km
  • Tokyo Dome - 6 min drive - 3.7 km
  • Tokyo Skytree - 9 min drive - 5.1 km

Getting around

  • Inaricho Station - 6 min walk
  • Keisei-Ueno Station - 7 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪博多ラーメン 長浜や - ‬2 min walk
  • ‪上島珈琲店 - ‬1 min walk
  • ‪富士そば 上野店 - ‬2 min walk
  • ‪ほていちゃん 上野浅草口店 - ‬2 min walk
  • ‪翁庵 - ‬1 min walk

About this property

Mitsui Garden Hotel Ueno Tokyo

Upscale hotel near Ueno Park
Close to Ueno Zoo, Mitsui Garden Hotel Ueno Tokyo provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage
  • A vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All 242 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Similar properties

Breakfast, lunch and dinner served

Nohga Hotel Ueno Tokyo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 1,003 reviews
Nohga Hotel Ueno Tokyo

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,530 per person
  • A restaurant

Restaurants on site

  • BOSCO iL CHIANTI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Garden Hotel Ueno
Hotel Mitsui
Hotel Mitsui Garden Ueno
Mitsui Garden
Mitsui Garden Hotel
Mitsui Garden Hotel Ueno
Mitsui Garden Ueno
Mitsui Hotel
Mitsui Ueno
Ueno Mitsui Garden
Mitsui Garden Hotel Ueno Tokyo, Japan
Mitsui Garden Hotel Ueno Tokyo Japan
Mitsui Garden Hotel Ueno
Mitsui Garden Ueno Tokyo Tokyo

Frequently asked questions

Is Mitsui Garden Hotel Ueno Tokyo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mitsui Garden Hotel Ueno Tokyo?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Mitsui Garden Hotel Ueno Tokyo on Nov 30, 2025 start from P 11,627.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mitsui Garden Hotel Ueno Tokyo?

This hotel doesn't offer parking.

What time is check-in at Mitsui Garden Hotel Ueno Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mitsui Garden Hotel Ueno Tokyo?

Check-out is at 11 AM.

Where is Mitsui Garden Hotel Ueno Tokyo located?

Located in Taito, this hotel is within a 10-minute walk of Ameyoko Shopping District, Ueno Park, and Ueno Zoo. Sensoji Temple and Tokyo Dome are also within 3 mi (5 km). Inaricho Station is 6 minutes by foot and Naka-Okachimachi Station is 9 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mitsui Garden Hotel Ueno Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 1004 reviews
Rating 8 - Good. 383 out of 1004 reviews
Rating 6 - Okay. 83 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

LIOR

Liked: Cleanliness, staff & service
Very average hotel
Stayed 7 nights in Oct 2025

10/10 Excellent

Myung Gue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 second walk to exit 1 - ueno station. Hotel restaurant - do try for dinner - excellent pasta i was very impressed Loved staying here and will stay here again my next visit.
Stayed 5 nights in Sep 2025

10/10 Excellent

Tom

Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

PAUL

Great area good transport hub
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location!
Stayed 4 nights in May 2024

10/10 Excellent

Mingyu

Liked: Cleanliness, amenities, property conditions & facilities
I sleep well
Stayed 1 night in Jun 2025

8/10 Good

Kumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean Hotel
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Ueno station, many shops and restaurants.
Stayed 6 nights in Oct 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel all around. Japanese style Breakfast was great!
Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way!!
Stayed 4 nights in Mar 2025

8/10 Good

Yi-Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel that is close to the train station.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hoi Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check-in machine is great.
Stayed 1 night in Dec 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service

Good tourist hotel.

Very convenient base for exploring Tokyo. Automated check in but staff standing by if necessary. Ueno station is opposite with lots of casual eateries.
40 minute walk to Skytree
Not exactly postcard views
Stayed 3 nights in Feb 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic hotel. Breakfast was a bit lackluster.
Stayed 4 nights in Oct 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice Place to Stay when in Ueno

Very convenient place to stay when visiting Tokyo. Ueno station is just across the street. Shopping, dining and Ueno park are all nearby. Hotel and room was clean and well appointed. Room was small, but accepted that as a trade-off to being central in Ueno. Staff are polite, friendly and professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, room comfort

Great hotel

Hotel is conviently located, however traffic patterns are difficult. We found going underground was easire to get around with out all tha t traffic. There are elevators that make it easily accessible.
Stayed 6 nights in Mar 2023

6/10 Okay

Michael

Disliked: Cleanliness
Hotel located in a construction area. Noisy and dirty.
Stayed 2 nights in Jul 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are fine but can use an upgrade.
Stayed 1 night in May 2023

8/10 Good

Kanyarat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at double room. Room size is decent for hotel in Tokyo and equipped with basic amenities such as slippers, pyjama, tea & coffee, shower gel, shampoo and conditioner (no body lotion). Other amenities can be found at lobby. There are vending machines, microwave and laundry machine on 3 floors. You can check status of laundry machine on in room TV. Right opposite Ueno JR station and there is underground exit right next to hotel. There are many shops and convenient stores near by. Staffs are super friendly.
Stayed 2 nights in Jan 2025

8/10 Good

PO MAN PAULMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Lift waiting time was too long, and the dining area was too small
Stayed 3 nights in May 2023

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
I've stayed here 3 times in the last 2 months. I find the check-in annoying. They have a staff standing around to help with machines you are suppsoied to use to check-in. Of all 3 times of trying the machine check in ... staff had to manually check me in. It's annoying. Otherwsie location is great, hotel is clean. I've stayed in many places in the area over the years and I think this is the most convenient. But that comes with a busy and small loby and and an often clogged building enterance with docile tourists. Would love a traditional check-in.
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a satisfactory hotel near Ueno Station, this does the job. Across the street from the Asakusa Gate. The area around the station on this side is nothing special, but you can easily get to other parts of Tokyo from here and it is convenient to Narita via the Skyliner. While everything in the hotel worked, everything also felt a little below par. Our room was small and unlike the other three hotels on this trip had no "eco-friendly" cleaning option. The hotel breakfast was OK, but served in a cramped space that occasionally generated queues. Staff were very good with adequate English.
Stayed 4 nights in May 2024

8/10 Good

SHUK FAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員英文很好，不用擔心聽不懂。 酒店出入十分方便，可以走地下通道或行人天橋坐鐵路或去阿美橫町附近逛街。 唯一不好是隔音比較差，沒有開窗，但可能車路比較多，住9樓也會聽到救護車、宣傳車廣播等的聲音。
Stayed 6 nights in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness
The room was nice and clean. It was spacious enough for two people with two carry-on luggage. There were laundry machines but the wash/dryer size is very limited and in limited quantities — 3 for the hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Very friendly.
Stayed 1 night in Oct 2025