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Reviews

4.4 / 5Excellent
927 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Kiyosumi Garden
    3 min drive
  • Popular Location
    LaLaport Toyosu Mall
    4 min drive
  • Popular Location
    KidZania Tokyo
    4 min drive
  • Airport
    Tokyo (HND-Haneda)
    16 min drive

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Book online or call:

1 800 1 114 2468
  • Small Double (19.5spm), Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Double Room, Non Smoking

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Single Room, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Twin Room, Non Smoking (with 1 Extra bed and 1 Sofa Bed)

    Room Amenities

    • City view
    • Sleeps 6
    More details
  • Standard Twin Room, with Extra bed, Non Smoking (For 3 People)

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Twin Room, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Suite, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Japanese Style Room, 54sqm, For 4 People

    Room Amenities

    • City view
    • Sleeps 8
    More details
  • Deluxe Family Twin Room with 1 Extra bed + 1 Sofa bed, Non Smoking, Tokyo Skytree View

    Room Amenities

    • City view
    • Sleeps 6
    More details
  • Concept Room, Non-Smoking, Tokyo Skytree

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Double Room, Non Smoking

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Small Double (15sqm), Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Twin Room with Extra Bed, Non Smoking, Available Only 1 room on the same floor

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Single Room, Non Smoking (Late Check-in 9PM+Early Check-out 9AM)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Small Double (15sqm), Non Smoking (Late Check-in 9PM+Early Check-out 9AM)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Double Room, Non Smoking (Late Check-in 9PM+Early Check-out 9AM)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Twin Room, Non Smoking (Late Check-in 9PM+Early Check-out 9AM)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Small Double (19.5spm), Non Smoking (Late Check-in 9PM+Early Check-out 9AM)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Twin Room, Non Smoking (For 2 People), Available Only 1 room on the same floor

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Superior Twin Room, Non Smoking (Single Use), Available Only 1 room on the same floor

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Double Room, Non Smoking (Single Use)

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Deluxe Twin Room, Non Smoking (For 2 People)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Twin Room, Non Smoking (with Extra Bed, For 3 People)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Standard Double Room, Non Smoking (Single Use)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Standard Twin Room, Non Smoking (Single Use)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Japanese Style Room, 54sqm, For 2 People

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Japanese Style Room, 54sqm, For 3 People

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Family Twin Room, Non Smoking (For 2 People)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Family Twin Room, with Extra bed, Non Smoking (For 3 People)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Small Double (15sqm), Smoking (Lower Level)

    Room Amenities

    • Sleeps 2
    More details
  • Small Double (19.5spm), Smoking (Lower Level)

    Room Amenities

    • Sleeps 2
    More details
  • Business Single Room, Non-Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Wide Single Room Non-smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Business Single(15sqm), Smoking (Lower Level)

    Room Amenities

    • Sleeps 1
    More details
  • Wide Single(19.5sqm), Smoking (Lower Level)

    Room Amenities

    • Sleeps 1
    More details
  • Small Double (15spm) Smoking(Lower Level)(Late Check-in 9PM+Early Check-out 9AM)

    Room Amenities

    • Sleeps 2
    More details
  • Small Double (19.5spm) Smoking(Lower Level)(Late Check-in 9PM+Early Check-out 9AM)

    Room Amenities

    • Sleeps 2
    More details
  • Business Single(15sqm), Smoking (Lower Level)(Late Check-in 9PM+Early Check-out 9AM)

    Room Amenities

    • Sleeps 2
    More details
  • Wide Single(19.5sqm), Smoking(Lower Level) (Late Check-in 9PM+Early Check-out 9AM)

    Room Amenities

    • Sleeps 2
    More details
  • Small Double (15spm) Smoking(Lower Level)(Late Check-in 9PM+Early Check-out 11AM)

    Room Amenities

    • Sleeps 2
    More details
  • Small Double (19.5spm) Smoking(Lower Level)(Late Check-in 9PM+Early Check-out 11AM)

    Room Amenities

    • Sleeps 2
    More details
  • Business Single(15sqm), Smoking (Lower Level)(Late Check-in 9PM+Early Check-out 11AM)

    Room Amenities

    • Sleeps 2
    More details
  • Wide Single(19.5sqm), Smoking(Lower Level) (Late Check-in 9PM+Early Check-out 11AM)

    Room Amenities

    • Sleeps 2
    More details
  • Double Room, Non Smoking (Late Check-in 9PM+Early Check-out 11AM)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Single Room, Non Smoking (Late Check-in 9PM+Early Check-out 11AM)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Small Double (19.5spm), Non Smoking (Late Check-in 9PM+Early Check-out 11AM)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Small Double (15spm), Non Smoking (Late Check-in 9PM+Early Check-out 11AM)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Twin Room, Non Smoking (Late Check-in 9PM+Early Check-out 11AM)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Business Single(15sqm), Non Smoking (Late Check-in 9PM+Early Check-out 9AM)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Business Single(15sqm), Non Smoking (Late Check-in 9PM+Early Check-out 11AM)

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Tokyo

In the city centre, Hotel East 21 Tokyo is in Tokyo's Koto neighbourhood, an area with great shopping. KidZania Tokyo and Tokyo Solamachi are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tokyo Bay and Ueno Park. Looking to enjoy an event or a game? See what's going on at Ryogoku Kokugikan or Nippon Budokan.

Visit our Tokyo travel guide
Popular Location

What's nearby

  • Kiyosumi Garden - 3 min drive
  • LaLaport Toyosu Mall - 4 min drive
  • KidZania Tokyo - 4 min drive
  • Tokyo Sky Tree - 5 min drive
  • Sensō-ji Temple - 6 min drive

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 7 min walk
  • Tokyo (NRT-Narita Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Brasserie Harmony – Restaurant offering French cuisine. Serves breakfast and lunch daily.
  • Taoyuan – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Sazanka – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • Kiba Teppanyaki – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.

About this property

Hotel East 21 Tokyo

4-star Tokyo hotel in Koto, near Kiyosumi Garden
This hotel features 4 restaurants, an indoor pool and a health club. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and self parking. All 381 rooms offer free WiFi and free wired Internet, plus fridges and TVs. Room service (during limited hours), down duvets and hairdryers are among the other amenities available to guests.
Hotel East 21 Tokyo offers 381 forms of air-conditioned accommodation with complimentary slippers and a hairdryer. Beds feature down comforters. Guests can surf the web using complimentary wired and wireless Internet access.
Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.
Guests aged under 18 years old are not allowed in the health club or fitness facility.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: JPY 1500.00 per night
Return airport shuttle (surcharge)
Free train station drop-off shuttle from 7:00 AM to noon
Train station shuttle at scheduled times
Free theme park shuttle

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: JPY 3025 for adults and JPY 1452 for children
4 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Health club
Indoor pool
Seasonal outdoor pool

Family friendly

Free theme park shuttle
Indoor pool
Laundry facilities
Fridge
Seasonal outdoor pool

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
Japanese

Business services

7 meeting rooms

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter

Bathroom

Electronic bidet
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV

Food and drink

Fridge

More

Desk
Iron/ironing board (on request)
Phone
Slippers

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • Train station shuttle service is available at scheduled times from 7:00 AM to noon. Fees may apply. Contact the property in advance to get details.
  • Check-in times vary by room type. Check-in hours for the "Short Stay: 9 PM-9 AM" room category start at 9 PM with check-out at 9 AM. All other room types have a 2PM check-in. For more details, please contact the property using the number provided on the booking confirmation email.
  • Children under 3 years old are not permitted in the outdoor garden pool. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Children age 0-12 stay free only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children who stay free. For details, contact the property using the number provided on the booking confirmation email.
  • The seasonal outdoor pool is open July 5-September 8 from 9 AM to 6 PM daily. Exception: From July 13 to August 15, the pool is open until 7 PM. Pool admission ends 1 hour before closing time.

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 09 September until 01 July:
  • Swimming pool

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100–200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3025 for adults and JPY 1452 for children (approximately)
  • Self-parking fee: JPY 1500.00 per night (in/out privileges)
  • Facilities fee: JPY 4400 per person and includes use of:

  • – Fitness facilities
    – Sauna
    – Spa tub
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests are charged a fee per visit for fitness facilities, including indoor and outdoor pools.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the property using the number on the reservation confirmation received after booking.

We should mention

Pool access available from 9:00 AM to 6:00 PM Only registered guests are allowed in the guest rooms. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Hotel East 21 Tokyo
  • Hotel East 21
  • East 21 Tokyo
  • East 21
  • East 21 Tokyo Koto
  • East 21 Tokyo Hotel
  • Hotel East 21 Tokyo Japan
  • Hotel East 21 Tokyo Hotel
  • Hotel East 21 Tokyo Tokyo
  • Hotel East 21 Tokyo Hotel Tokyo
4.4

Excellent

5 - Excellent
520
4 - Good
319
3 - Okay
62
2 - Mediocre
17
1 - Poor
9
4.5
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

It was a challenge catching the train to the hotel from Narita but I made it!

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff where very accommodating. Good price room and comfortable bed. Many thanks

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean Great service in front desk. one of lady not to nice work in the bell man area help us for the bus ticket .

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable beds Bigger than is normal sized rooms for Tokyo or other business type hotels 11am checkout Good location in reach of supermarket, local metro, local park, and a few eating options Cost - this stay was pricier than past stays. If gym or pool are used there’s an additional charge

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pleasant staff, close to Tokyo Disney and Japanese cultural sites.

Stayed 1 night in Jan 2020

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