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Mandarin Oriental Tokyo

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Deluxe Room, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Mandarin, Suite, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Mandarin Oriental Tokyo

Mandarin Oriental Tokyo

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328

Explore the area

  • Popular LocationTokyo International Forum2 min drive
  • Popular LocationHibiya Park3 min drive
  • Popular LocationTokyo Imperial Palace9 min drive
  • AirportTokyo (HND-Haneda)16 min drive

Room options

About this area

Tokyo

Mandarin Oriental Tokyo is located in Chuo, a neighborhood in Tokyo, and is in the entertainment district and near a metro station. Tokyo Imperial Palace and Sensō-ji Temple are notable landmarks, and the area's natural beauty can be seen at Ueno Onshi Park and Yoyogi Park. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disneyland®, a top attraction not to be missed.

What's nearby

  • Tokyo International Forum - 2 min drive
  • Hibiya Park - 3 min drive
  • Yasukuni Shrine - 4 min drive
  • Tokyo Imperial Palace - 9 min drive
  • Nippon Budokan - 10 min drive

Getting around

  • Shinnihombashi Station - 2 min walk
  • Kanda Station - 7 min walk
  • Narita Intl. Airport (NRT) - 46 min drive

Restaurants

  • Café Aimée Vibert - 2 min walk
  • Tsuruya Yoshinobu - 3 min walk
  • Katsura - 4 min walk
  • Nakau - 4 min walk
  • Mighty Steps Coffee Stop - 4 min walk

About this property

Mandarin Oriental Tokyo

5-star luxury hotel located in Chuo
Located close to Tokyo Imperial Palace and Tokyo Dome, Mandarin Oriental Tokyo provides a roundtrip airport shuttle, 2 coffee shops/cafes, and a hair salon. Treat yourself to a body treatment, a massage, or a facial at ザ・スパ・アット・マンダリン・オリエンタル・東京, the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants. Pilates classes are offered at the health club; the property also has dry cleaning/laundry services, 2 bars, and a business center. Guests can connect to in-room WiFi (surcharge).
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • Express check-out, luggage storage, and a banquet hall
  • Tour/ticket assistance, free newspapers, and ATM/banking services
  • Guest reviews say good things about the bar, helpful staff, and location
Room features
All 179 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. Guests reviews speak well of the spacious rooms at the property.
Extra amenities include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • HDTVs with premium channels and DVD players
  • Refrigerators, free infant beds, and daily housekeeping

Awards and affiliations

Mandarin Oriental Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,800 per night)
  • Available in some public areas: WiFi (JPY 1,800 per night)

Parking and transportation

  • Valet parking on site (JPY 6,000 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available for a fee: JPY 8,855 for adults and JPY 4,428 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Pilates classes

Family friendly

  • DVD player
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Full-service spa

  • Body treatments
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly cleaning products
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 12650 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 8855 for adults and JPY 4428 for children (approximately)
  • Fee for in-room wireless Internet: JPY 1800 per night (rates may vary)
  • Fee for wireless Internet in public areas: JPY 1800 per night (rates may vary)
  • Airport shuttle fee: JPY 63000 per vehicle (one way)
  • Valet parking fee: JPY 6000 per day
  • Pet fee: JPY 12650 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 16 years old are not allowed in the fitness facility or spa tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo Hotel
Mandarin Oriental Tokyo Tokyo
Mandarin Oriental Tokyo Hotel Tokyo

Frequently asked questions

Is Mandarin Oriental Tokyo pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 12650 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Mandarin Oriental Tokyo?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Mandarin Oriental Tokyo on Jan 29, 2023 start from P 46,127.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental Tokyo?

Valet parking is available for JPY 6000 per day.

What time is check-in at Mandarin Oriental Tokyo?

Check-in is from 3 PM - 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental Tokyo?

Check-out is at noon.

Does Mandarin Oriental Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 63000 per vehicle applies.

Where is Mandarin Oriental Tokyo located?

Located in Chuo, this luxury hotel is within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Onshi Park, and Tokyo Dome. Sensō-ji Temple and Tokyo Tower are also within 3 mi (5 km). Shinnihombashi Station and Mitsukoshimae Station are within a 5-minute walk.

Can I cancel my reservation for free at Mandarin Oriental Tokyo and receive a full refund?

Yes, Mandarin Oriental Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Tokyo cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 226 out of 283 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 42 out of 283 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 7 out of 283 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 5 out of 283 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 283 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Barak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at. Excellent service, friendly and very professional. Rooms are big and equipped with everything one would need. Maintained very well
Stayed 2 nights in Jun 2022

10/10 Excellent

Amanda

Liked: Cleanliness
Great hotel, great food, great location. My favorite Tokyo hotel.
Stayed 1 night in Jun 2022

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service
Great hotel! Great restaurants!
Stayed 1 night in May 2022

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The concierge in particular was exemplary!
Stayed 1 night in Dec 2021

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Management greed spoilt a potentially amazing stay
As you would expect with a 5-star hotel, everything is very luxurious, and the stay was mainly OK. However, a few things let down the visit, which came down to the hotel's management's greed. 1) The suite rooms cost $1500+ a night, yet they still charge you $7 for WiFi. They provide a slow "complimentary" service, but it's insane that a hotel that tries to build an image as the pinnacle of luxury would be so petty and ask you to pay for regular speed WiFi in 2021. Pathetic. 2) Having stayed at the Mandarin Oriental in London, I know that the service charge they add to ancillary services isn't unique to Japan. However, what is striking is that none of the service charge is shared with the staff providing the service. In London, 100% of the service charge is given to the staff in addition to their salaries. In Japan, it is added as additional revenue for the company. This purely comes down to greed because operationally, there is no reason why they can share this money with their employees. It tells me they value their Japanese employees less than their British ones. The Mandarin will provide you with a luxurious stay but will squeeze every penny from you and their staff in the process. I want to leave a 5-star review and come back, but their greedy philosophy has left a sour taste in my mouth. I doubt they will change, but if you want to avoid the same experience, I suggest looking for a different 5-star hotel - which there are plenty.
Stayed 1 night in Dec 2021

10/10 Excellent

Herzel

Stayed 1 night in Nov 2021

8/10 Good

Kimiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good and convenient. Room size is reasonable however lack of drawers for unpack and use.
Stayed 1 night in Oct 2021

10/10 Excellent

Amanda Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021