Hotels near Río Secreto

"The service was exceptional at this resort. Everyone we came into contact with were so welcoming and friendly. Housecleaning arrived daily to refreshen the room, and the mini fridge was restocked daily. The entire property was spotless and well maintained. The only improvements we suggest would be the food and drinks. The Italian restaurant was terrible, and the steak restaurant was just so so. We’re typically not buffet people, but it was the only option that was palatable for us. The sushi restaurant was good. There’s really not much of a beach to speak of, but the close proximity to 5th street was extremely convenient to shop and dine at the 100 plus restaurants. This was overall a very relaxing and enjoyable vacation."

"This is one of the most beautiful hotels I’ve ever been to. The food is also amazing. That being said, their communication (and Expedia’s) help is very lacking. We tried for a month prior to arriving to make reservations at restaurants were completely ignored. We also tried to get Expedia to help and Expedia was no help either; they just told us to contact the hotel, which was not responsive. We arrived with no reservations for any of the restaurants we wanted and ended up not being able to dine at some of them. For the high price, you would expect a lot more help and attention. I do not think I would use Expedia for this in the future. And I would book months in advance to try to get in contact with the hotel. "

"Very nice only down side is everything is spread out ,not a big deal if you want to walk the grounds are well kept."

"Amazing room "

"Awesome place! Will return in the future!"

"Free breakfast, convenient location and w/i walking distance to theme parks, and top notch service especially by Fernando! If in the area again, will plan to stay here. Highly recommend!"

"Hotel was nice, staff was great, nice family resort. "

"Sandos Playacar was an amazing all inclusive place to stay at! The food was very good and staff members Melisa, Zyanya, Majo, and Mar were very excellent! They reserved all of our dinner places for us and we had a big party, they did a good job at accommodating all of us. They constantly kept in touch with us and updating us and confirmed all dinners and communicated well. This place was excellent to stay at there was so many things to do and fun for the family of all ages!"

"Clean rooms, staff are polite "