Hotels near Playa Ruinas

"Listen….. I’ve stayed at a few Secrets (and hotels related to the brand) over the past few years, and I’d have to say that THIS was probably BY FAR THE BEST Secrets I’ve stayed in. From arrival…to check in…to being upgraded at no cost…to having your own concierge that makes sure you’re okay and keeps you up to date with the daily activities…to the rooms….to the restaurants/food options…the spa…the beach club…ALL OF IT! Top tier!!! I was sad to return back to reality after having such a great NYE vacation. I would stay here again if I ever come back to Tulum! Thank you to all the staff for your professionalism and hospitality! "

"Everything was good at this resort food personal the people in the lobby restaurants bars etc it was amazing "

"Great place to chill and have a nice simple rest. Not for people looking for treaort"

"Upon arrival, all of the stuff was super sweet. I was traveling solo and since I already had a bad experience with the prior to hotel services, it was refreshing to receive service like Astral. Staff ALWAYS checked up on me to see if I needed anything from food to cleaning to small chats. Everyone was super kind. The room was clean, and there was hot water, the views from the bubble were incredible at night except maybe they could be power washed just a little to clean the debris from the trees :) there was a telescope and it also has a clicker where I think you could take your own photos, there are rechargeable lamps, a rechargeable bank that has multiple outlets, they have a flashligh, complementary beach, essentials, and snacks for purchase in the room since you can’t bring many items into the Carretera Zona Arqueológica Tulum-Punta. The beach club was cute. Be sure to check it out. Great food, great service, and great views on the beautiful blue beach. If you get cold a lot like me, bring your own small fluffy blanket (plane travel size) and maybe a jacket at night for night walks bc it gets breezy."

"The rooms were clean and proper, and staff was super friendly and accommodating. I also liked how walkable this location was to many spots in downtown! As a solo traveler I felt safe the entire time here. "

"The luxury 2 queen room was so surprisingly extra spacious with its uber high ceilings, and no unit was on top of us on the ground floor. The grounds are immaculate, and the rooftop garden was surprising. The free breakfast was great as well - were pleasantly surprised there was a free made to order entree and not just buffet style."

"A little trouble in the arrival, but inmediately solved by staff. Special thanks to Max. A very kindly person for his attendance."

"This hotel is a little away from the main beach area, but it’s a quick cab ride. The staff were great…very friendly and helpful. "

"The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind. "