Does Santuario Playa have a pool?

Yes, this property has an outdoor pool.

Is Santuario Playa pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 11 per pet, per night. Service animals are exempt from fees.

How much is parking at Santuario Playa?

This hotel doesn't offer parking.

What time is check-in at Santuario Playa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 16 (subject to availability).

What time is check-out at Santuario Playa?

Check-out is at noon. Late check-out is available for USD 16 (subject to availability).

Does Santuario Playa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 178 per vehicle applies.

Where is Santuario Playa located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 mi (5 km).

Santuario Playa Reviews, Deals & Photos 2025

10/10 Excellent

Xavier

Jul 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Hermoso lugar y servicio amable. Es muy tranquilo y el desayuno es abundante. La habitación estaba bien limpia todos los días. En general, una estancia de 10/10 sin problemas.

Stayed 6 nights in Jul 2025

10/10 Excellent

Margarita

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción para hospedarse

La habitación es muy amplia, el lugar es muy muy lindo, el desayuno que dan es excelente mejor de lo esperado, lo recomiendo también la ubicación es excelente

Stayed 3 nights in Apr 2025

8/10 Good

Raymond

Aug 30, 2025

Disliked: Amenities, property conditions & facilities

Limited kitchen supplies would be helpful

Stayed 7 nights in Aug 2025

8/10 Good

Stanley

Jul 31, 2025

Liked: Staff & service

Property was good. It had a pool. A little far away from the main attractions but overall an amazing room for the budget. One ac unit for a room this large can be insufficant. The rooms are large almost like an apartment. Overall an amazing experience.

Stayed 8 nights in Jul 2025

10/10 Excellent

Rodrigo

Mar 20, 2025

Excelente ubicación

Stayed 2 nights in Mar 2025

10/10 Excellent

Margarita

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción para hospedarse en Playa del Carm

Excelente, ofrecen el servicio de desayuno incluido y al personal que atiende muy muy amable y atento. El lugar es muy lindo y bien ubicado

Stayed 3 nights in Mar 2025

10/10 Excellent

Ruth

Jul 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The place was clean, and everything worked well. The swimming pool was not big but clean so we were able to cool off after our activities. The breakfast options were very limited but not bad. However although we had a kitchen there were no kitchen utensils. Nonetheless we really liked our stay there.

Stayed 5 nights in Jul 2025

8/10 Good

Sheila

Jul 5, 2025

Liked: Cleanliness

I liked that this hotel looked very unique and it fit the vibe of the surrounding area. It was antique and very much jungle vibes. What I didn’t like was that our toilet was barely flushing and the sink water kept pooling up. however, we told the staff and they resolved the issue. Overall everybody was nice and we were treated nicely.

Stayed 6 nights in Jun 2025

8/10 Good

Ophir Olivia

Apr 21, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Reception lady was the best! Room was switched on request and they were very accommodating to my needs.

Stayed 3 nights in Apr 2025

10/10 Excellent

María Isabel

Jun 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TODO MUY EXCELENTE

Excelente ubicación, muy bonito , excelente precio calidad , excelente trato muy cómodo nos gustó mucho!

Stayed 6 nights in May 2024

10/10 Excellent

Viraf

Apr 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Normally when I go to Playa Del Carmen, I stay at all inclusive resorts nearby but often find myself going into town a lot. This time I opted to stay right in town. The double suite I got was large and spacious. The location was great. It was convenient to the beach and to 5th Ave and lots of dining options. The staff were really great too. I would definitely stay there again.

Stayed 7 nights in Mar 2025

10/10 Excellent

Angeles

Jan 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar bien ubicado la playa y la terminal de camiones muy cerca me gusto que no tiene escaleras así que todo muy bien, el desayuno que ofrecen variado y rico lo recomiendo, seguro regreso

Stayed 1 night in Jan 2025

10/10 Excellent

tammy

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, room was always clean. Breakfast was always delicious, pool was in shaded area of property so we chose to use the roof top pool across the street which was perfect. Also the beach was a block away as well as famous 5th Ave. Very ideal location with inexpensive accommodations. Simple and favorable property conditions with 24 hour staff. If your on a budget this place was great!

Stayed 7 nights in Feb 2025

4/10 Poor

Ana luisa

Aug 7, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

No sirve el refrigerador

Stayed 1 night in Jul 2025

8/10 Good

Oleksii

Feb 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is pretty good to stay for a while. Advantages is a kitchen in the property and walking distance to different beaches. At night is pretty loud until 12-12.30 am.

Stayed 5 nights in Feb 2025

6/10 Okay

Christian

Jan 1, 2025

Disliked: Cleanliness, property conditions & facilities

Si quieres fiesta, es bueno

Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Propiedad tranquila, personal muy alegre y recepción muy amables, resolvieron muchas dudas en check in, no conocí sus nombres, pero agradezco sus atenciones.

Stayed 4 nights in Feb 2025

8/10 Good

Chelsea

Jan 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay for a couple of nights

The room was comfortable but next to the washing so it’s quiet loud plus it’s bright in the room with the blinds down. Breakfast at Mr.waffle isn’t bad and worth a bite so no complaints!

Stayed 4 nights in Jan 2025

8/10 Good

Jesus

Dec 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Alojamiento limpio y ordenado aunque faltan algunos accesorios para tener en la cocina del mismo departamento. Esta muy cerca de playas y la quinta avenida buena zona restaurantes etc

Stayed 2 nights in Oct 2024

8/10 Good

Edgar Fernando

Dec 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es un lugar bonito, amplio, buen servicio del personal Lo unico malo es que tiene algunas áreas un poco descuidadas, pero en general esta muy bien en su relación con el precio

Stayed 4 nights in Dec 2024

4/10 Poor

Victoria's

Apr 28, 2025

Disliked: Cleanliness, staff & service

Not a great area very noisy. No help

Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Jan 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property is nice and close to everything but not quiet at night. Breakfast in the morn is great! Staff is really nice and helpful. There’s an odd odor as well, maybe the plants? Otherwise cute place.

Stayed 1 night in Jan 2025

8/10 Good

Clark lemuel

Jun 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff!

Stayed 2 nights in Jun 2023

10/10 Excellent

Paola

Aug 10, 2024

Liked: Staff & service, property conditions & facilities

Good service

Stayed 8 nights in Jul 2024

2/10 Terrible

baby

Jan 6, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel hyper vieux internet non présent dans la chambre alors que nous avons payé 448€ pour 4 nuits, l’hôtel était sale honnêtement fuyez

Stayed 4 nights in Jan 2025

Santuario Playa

Choose dates to view prices

Photo gallery for Santuario Playa

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Master Suite 2 Double Beds

Master Suite 2 Double Beds

Highlights

View all photos for Presidential Suite

Presidential Suite

Highlights

View all photos for Single Bed in Female Dormitory Room Hostel

Single Bed in Female Dormitory Room Hostel

Highlights

View all photos for Single Bed in Male Dormitory Room Hostel

Single Bed in Male Dormitory Room Hostel

Highlights

You may also like

Grand Riviera Princess - All Inclusive

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Santuario Playa

Similar properties

Sofía by Bunik

Sofía by Bunik

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?