Located close to Quinta Avenida and Playa del Carmen Maritime Terminal, Luciana Hotel & Beach Club provides a terrace, a bar, and a restaurant. This aparthotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Guests can connect to free in-room WiFi.
Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Luciana Hotel & Beach Club is in the entertainment district and on the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Tres Rios Ecopark. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Visit our Playa del Carmen travel guide
Aparthotel remodeled in 2025 and located near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Mamitas Beach, Luciana Hotel & Beach Club provides a terrace, a bar, and a restaurant. This aparthotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Stay connected with free in-room WiFi.
Other perks include:
An outdoor pool
Cooked-to-order breakfast (surcharge), a free beach club on site, and a 24-hour front desk
Luggage storage, beach umbrellas, and smoke-free premises
Multilingual staff
Guest reviews say great things about the helpful staff
Room features
All guestrooms at Luciana Hotel & Beach Club boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 200 for children
A bar/lounge
A restaurant
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Smart TV with satellite channels
Outdoor areas
Terrace
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 steps to reach entrance
Upper floors accessible by stairs only
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Iron/ironing board
Luggage storage
Multilingual staff
Safe
Location highlights
In an entertainment district
In the city center
Near the sea
On the waterfront
Things to do
Free beach club
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 buildings
22 units
3 floors
Bed sheets changed on request
Built in 2002
Housekeeping (on request)
Renovated - January 2025
Towels (changed on request)
Traditional architecture
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Special check-in instructions
The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 200 for children
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006973/2025
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Luciana Hotel & Beach Club have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Luciana Hotel & Beach Club?
As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at Luciana Hotel & Beach Club on Sep 27, 2026 start from P3,888, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Luciana Hotel & Beach Club pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Luciana Hotel & Beach Club?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Luciana Hotel & Beach Club?
Check-out is at 11:00 AM. Late check-out is available for a fee.
Where is Luciana Hotel & Beach Club located?
Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center and within a 10-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal, and Mamitas Beach. Gran Coyote Golf and Xplor Theme Park are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Luciana Hotel & Beach Club Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff is wonderful, everyone is so nice and very helpful. I also like the fact the hotel is close to the beach. The bad thing is the hotel has no parking and no elevators. It is a struggle to go up the stairs with the luggage especially if the luggage is big /heavy.
Bar and beach club were good. convenient location for Cozumel ferry.
Stayed 2 nights in Mar 2026
Verified review
6/10 Okay
Javier
Apr 4, 2026
Liked: Check-in
Steps from beach is the main reason to stay here. Beach club breakfast and lunch was decent and not expensive. Room mega basic but clan.
Stayed 1 night in Apr 2026
Verified review
6/10 Okay
Ashley
May 31, 2026
Liked: Cleanliness, communication
Just Okay. The location is the best part of this hotel, being close to 5th Ave, the beach, bus and ferry terminals. The room was very basic and the bathroom quite small. We lost power twice during our 4 day stay. The pool is pretty much non existent. I’d pay a little extra and stay elsewhere.
Good location in town on the beach. Everything was clean and well kept. Was a nice break from the huge resorts. Seaweed was no different here than anywhere else but they tried to keep it cleaned up.
Stayed 1 night in Mar 2026
Verified review
8/10 Good
William Murray
Dec 16, 2025
Liked: Cleanliness, property conditions & facilities, communication
Room was clean , staff were exceptional , amenities were decent.
Stayed 21 nights in Nov 2025
Verified review
10/10 Excellent
Julie
Feb 16, 2026
Liked: Cleanliness, amenities, communication
Luciana Hotel was a great escape from our Minnesota winter! Our room was large, had a comfortable bed, terrific shower, coffee maker and refrigerator. Mere steps away from the beautiful beach bar where a calm
Everything about the property was great except the bed! That was the hardest bed I’ve ever slept on. Aside from that, location was amazing the Luciana beach club is now seperate and to use you have to spend about $400 pesos which wasn’t bad. Never got to go to the Carmen roof top which is what’s included now with the stay
Stayed 5 nights in Mar 2026
Verified review
8/10 Good
Dhruvesh Nileshbhai
Apr 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended for the people who want to stay near beach.
Great hotel
Very helpful for the check-in process as we arrived earlier they agreed to keep our luggages
Our room was great
Good location
The only this is the beach club link to the hotel requested a minium consumable if you want to use their beds even you are a guest at the hotel. And the sound is very very loud which makes it hard to rest
Stayed 1 night in Apr 2026
Verified review
10/10 Excellent
Arif
Dec 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are so friendly. The rooms are clean and comfortable. The beach and surf side was literally perfect and out of a magazine. Will definitely recommend and return.
Stayed 6 nights in Dec 2025
Verified review
10/10 Excellent
scott
Dec 6, 2025
Liked: Cleanliness, amenities, communication
The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
JUAN
Nov 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was always clean, the staff is amazing, great food and beverages right by the beach. Couldn’t have asked for a better place to stay, only thing is no elevator, walking 3 flights of stairs when you’ve had a bit to drink isn’t fun, but it’s one of our best experiences, 100% recommended
The Luciana was fine. I liked the location. Its really right between the beach and La Quinta Ave. I actually found it to be a fairy quiet place considering location. The only thing i would complain about was no hot water in shower. But after a hot day on the beach and roof top pool it was still ok.
Stayed 6 nights in Mar 2026
Verified review
8/10 Good
Chris
Jul 14, 2025
Liked: Cleanliness
This is a charming boutique hotel with a no frills style but big hospitality, chill beach vibe and near 5th ave.
Stayed 4 nights in Jun 2025
Verified review
10/10 Excellent
Javier A
Mar 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to beach and other areas of interest.
Stayed 5 nights in Feb 2025
Verified review
10/10 Excellent
Mailis
Mar 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids.