Hotel Xcaret Tierra - Family Premier - All inclusive

Property class: 5 and above

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Located close to Cenote Santa Cruz and Xcaret Eco Theme Park, Hotel Xcaret Tierra - Family Premier - All inclusive provides 2 swim-up bars, 2 poolside bars, and a beach bar. Treat yourself to a facial, aromatherapy, or a body wrap at Muluk Spa & Wellness, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the health club; other things to do include kayaking and snorkeling. Free in-room WiFi is available to all guests, along with shopping on site and a garden.

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premier Family Garden

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Garden

  • Garden view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family Partial Ocean View

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Partial Ocean View

  • Partial ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Ocean Front

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Ocean Front

  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Swim Up Garden

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Swim Up Garden

  • Garden view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Junior Suite Garden

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Junior Suite Garden

  • Garden view
  • 126 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family Junior Suite Ocean Front

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Premier Family Junior Suite Ocean Front

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Family Master Suite Ocean Front

A modern living room with a stone wall, a wooden dining table, and a large window overlooking the ocean.

Premier Family Master Suite Ocean Front

  • Ocean view
  • 230 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Located in Playa del Carmen, Hotel Xcaret Tierra - Family Premier - All inclusive is near theme parks and on the beach. The area's natural beauty can be seen at Cenote Santa Cruz and Cenote Chaak Tun, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Traveling with kids? Don't miss Xaman Ha Aviary. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
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Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • A person in a pink swimsuit swimming in a clear turquoise pool surrounded by lush green moss-covered walls.
    Xcaret Eco Theme Park
    19 min walk - 1.6 km
  • Museum of Popular Mexican Art
    11 min walk - 1.0 km
  • Cenote Santa Cruz
    16 min walk - 1.4 km
  • Xenses Park
    17 min walk - 1.5 km
  • Xplor Theme Park
    3 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN)
    58 min drive

Restaurants

  • El Xentral
    10 min walk
  • Cupcake Cafe
    9 min drive
  • Occidental Vacation Club First Club Lounge at Grand Xcaret
    10 min walk
  • The Buffete
    3 min walk
  • Blue Moon Beach Bar Sandos Select Club
    9 min drive

About this property

Hotel Xcaret Tierra - Family Premier - All inclusive

  • Property highlights
  • Located close to Cenote Santa Cruz and Xcaret Eco Theme Park, Hotel Xcaret Tierra - Family Premier - All inclusive provides 2 swim-up bars, 2 poolside bars, and a beach bar. Treat yourself to a facial, aromatherapy, or a body wrap at Muluk Spa & Wellness, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the health club; other things to do include kayaking and snorkeling. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • 6 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
    • An outdoor tennis court, babysitting (surcharge), and a TV in the lobby
    • Luggage storage, a ballroom, and tour/ticket assistance
    • Concierge services, multilingual staff, and ATM/banking services
  • Room features
  • All 181 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like furnished balconies and iPads.
  • Other amenities include:
    • Childcare services and free infant beds
    • Egyptian cotton sheets and sofa beds
    • Bathrooms with jetted tubs and rainfall showers
    • 55-inch flat-screen TVs with premium channels
    • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

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Property amenities

Restaurants on site

  • Chibalí
  • La Cantina
  • La Trajinera
  • Mercado 360
  • Xingao

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Hotel Xcaret Tierra - Family Premier - All inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Hotel Xcaret Tierra - Family Premier - All inclusive pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Xcaret Tierra - Family Premier - All inclusive?

Check-in begins at 3 PM.

What time is check-out at Hotel Xcaret Tierra - Family Premier - All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Xcaret Tierra - Family Premier - All inclusive?

Yes, the property is all-inclusive.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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