Is El Secreto Hotel by Bunik pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Secreto Hotel by Bunik?

This property doesn't offer parking.

What time is check-in at El Secreto Hotel by Bunik?

Check-in start time: 3 PM; Check-in end time: 10 PM.

Does El Secreto Hotel by Bunik provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Secreto Hotel by Bunik located?

Located in Downtown Playa del Carmen, this hotel is steps from Mercado Playa del Carmen and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

El Secreto Hotel by Bunik Reviews, Deals & Photos 2025

10/10 Excellent

Grecia

Jul 5, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor secreto

Excelente ubicacion, habitaciones preciosas, staff muy amable, simplemente magnifico.

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Mar 21, 2020

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Mar 18, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Older but very friendly and clean good security amazing garden in courtyard close to action god value

Stayed 11 nights in Mar 2020

8/10 Good

Heather

Mar 15, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was adequate - spacious enough, clean, nice bathroom and comfortable bed. Alex at reception was friendly and informative, helping us with our bags and explaining everything about the hotel. Can't beat the location in a courtyard just off 5th Avenue. The place is very secure with a locked gate and 24 hour reception. However, we were kept awake by the loud music from a nearby club - until 3:30am. Don't know if this happens every night as we only stayed one night before our bus south.

Stayed 1 night in Mar 2020

8/10 Good

Christian, Chicago

Mar 7, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

lovely secluded spot on very busy 5th street. rooms and bathrooms could stand to be upgraded but overall very nice, quiet stay! Friendly staff and good gate security.

Stayed 2 nights in Mar 2020

10/10 Excellent

Victoria, Ontario California

Mar 6, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was clean and had all essentials. The staff was friendly and attentive. The location is the best part, couldn’t get better, everything is close by. You get a very nice room that is clean with cold AC, an in-room safe and lovely courtyard surroundings for a price that just can’t be beat. You are in the heart of Playa del Carmen, just steps away from restaurants and bars and the beach. I would absolutely stay here again, I highly recommend this property.

Stayed 4 nights in Feb 2020

10/10 Excellent

Scott, Toronto

Mar 2, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very adequate quaint and charming property with wonderful people. Hats off to Alex and Alvaro and Miguel who open the door every time with a smile on their face. Cleaning staff are thorough and lovely too. Hotel is such great value and convenient to everything. Can’t wait to go back

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Feb 26, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The unlike look of a Mediterranean style property was so relaxing the rooms need a little upgrading but in all it was a great experience. I will defiantly stay here again, I give it 5 stars

Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Feb 21, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pulito e centralissimo, staff cordiale ma camere per niente insonorizzat. La notte si sente il rumore proveniente dai locali situati nelle vicinanze.

Stayed 4 nights in Feb 2020

6/10 Okay

Anita

Feb 21, 2020

Liked: Cleanliness

Disliked: Staff & service

Very noicy nighttime because of loud music across the street until early morning. Earplugs is highly recommended. At checkout the receptionist had me wait until he checked my room which has nerver ever happened to me before. I am a women 65 years old, not the kind of guest that destroys hotelrooms.

Stayed 6 nights in Feb 2020

10/10 Excellent

Ilse Alejandra

Feb 15, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super buen trato desde que llegamos

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Feb 12, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La ubicación es excelente. Las habitacion y areas comunes limpias. El personal muy amable. Los fines de semana se esucha la musica pero no muy fuerte.

Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Feb 8, 2020

Liked: Cleanliness, staff & service

This is a well-priced little hotel in the center of town, which means it can be noisy but that didn't bother us. They have great security. The courtyard is lovely. The rooms are older but the beds were fine an we did have hot water. Our room was quite large and we had air-conditioning in the bedroom which worked great. The wi-fi worked well. It was good for a moderate priced hotel, but could use some updating.

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Feb 3, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Feb 2, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Esta en la zona que es más famosa de la playa la quinta

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Jan 25, 2020

Liked: Cleanliness, staff & service

Disliked: Amenities

Hard to find, had to have someone let me in and out through gate

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Dec 30, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Upea sijainti keskustassa aivan rannan tuntumassa,erittäin siisti huoneisto,ilmastointi ja nettiyhteys toimivat moitteettomasti,ystävällinen ja palvelualtis henkilökunta,pelkistetyn persoonallinen huoneisto ja viehättävä puutarha. Kaipasin keittiövarustuksiin vedenkeitintä,ruostunutta helllalevyä en uskaltanut edes kokeilla veden keittämiseen.

Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Dec 13, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Dec 12, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy comodo tranquilo y seguro. Muy buen precio, las habitaciones muy limpias

Stayed 1 night in Dec 2019

8/10 Good

Nora

Dec 11, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Tiene una buena ubicacion.. limpio y en general todo igual a las fotos

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Dec 9, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

5番街沿いの奥まったところにあるアーティスティックなホテル。お部屋はキッチン付き、寝室別で結構広いです。Wi-Fiのは入りも良かったです！門は常に閉まっていますが、すぐそばがレセプションなので、24時間、オラ！と声をかければすぐに開けてくれます。ジャグジーは10時〜22時まで。ダイビングで冷えた体を温めるには最適で快適！ランドリーサービスも利用しました。いくらか覚えてませんが、かなり安かったです。

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Dec 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liebevoll eingerichtetes Hotel

Super schön eingerichtete und großzüge Zimmer. Leider teilweise abends etwas lauter aufgrund der Nähe zur Haupt-Ausgehmeile (Ave 5) Dafür liegt es super zentral in Playa del Carmen und nah zum Strand, Shopping und zum ADO-Busbahnhof.

Stayed 3 nights in Oct 2019

10/10 Excellent

Daniel

Dec 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar muy bonito, muy buena ubicación. La atención también muy buena por parte de la gente de recepción.

Stayed 2 nights in Nov 2019

8/10 Good

Pier luigi

Nov 30, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da non.perdere

Luogo incantevole da racconandare e tornarci sicuramente.

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Nov 29, 2019

Stayed 4 nights in Sep 2019

El Secreto Hotel by Bunik

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