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City Express by Marriott Playa Del Carmen

3.5 star property
Suburban hotel with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for City Express by Marriott Playa Del Carmen

Exterior
Lobby
Restaurant
Restaurant
Desk, blackout drapes, soundproofing, iron/ironing board
In the heart of Playa del Carmen, City Express by Marriott Playa Del Carmen offers a vibrant retreat. Start your day with continental breakfast, stay active at the 24-hour gym, or relax by the outdoor pool with sun loungers. Previous guests have praised its proximity to Quinta Avenida and helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Gym
  • Pool
  • Housekeeping
  • Laundry
The current price is P3,479
P4,370 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Balamkanche, Playacar Fase II, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 16 min walk - 1.4 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.6 km
  • Quinta Avenida - 19 min walk - 1.6 km
  • Playacar Beach - 19 min walk - 1.6 km
  • Playa del Carmen Main Beach - 4 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪La brioche - ‬11 min walk
  • ‪El Gran Taco - ‬12 min walk
  • ‪Rolandi's - ‬2 min walk

About this property

City Express by Marriott Playa Del Carmen

Hotel near Quinta Avenida
Close to Playacar Golf Club and Playa del Carmen Maritime Terminal, City Express by Marriott Playa Del Carmen provides free full breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • A free area shuttle, an electric car charging station, and luggage storage
  • A 24-hour front desk, an elevator, and a front-desk safe
Room features
All 135 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Recycling, free infant beds, and daily housekeeping

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  • Breakfast included
  • Parking included
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8.0 out of 10, Very Good, 1,004 reviews
The price is P3,197
P4,029 total
includes taxes & fees
Oct 7 - Oct 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free beach shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

City Express Playa Carmen
City Hotel Playa Express Carmen
City Express Playa Del Carmen Riviera Maya, Mexico
City Express Playa Carmen Hotel
City Express Playa del Carmen
City Express by Marriott Playa Del Carmen Hotel
City Express by Marriott Playa Del Carmen Playa del Carmen
City Express by Marriott Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does City Express by Marriott Playa Del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at City Express by Marriott Playa Del Carmen?

As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Playa Del Carmen on Oct 25, 2025 start from P 3,478.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Express by Marriott Playa Del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Express by Marriott Playa Del Carmen?

Self parking is free at this property.

What time is check-in at City Express by Marriott Playa Del Carmen?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Playa Del Carmen?

Check-out is at 1 PM.

Where is City Express by Marriott Playa Del Carmen located?

Located in Playacar, this hotel is within 1 mi (2 km) of Centro Maya Shopping Center, Playa del Carmen Main Beach, and Quinta Avenida. Xplor Theme Park is 3 mi (4.8 km) away.

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Reviews

City Express by Marriott Playa Del Carmen Reviews

7.6

Good

7.8

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 357 out of 1000 reviews
Rating 8 - Good. 322 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

Reviews

10/10 Excellent

Oscar Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó mucho el hotel, está muy limpio y bien ubicado.
Stayed 4 nights in Jun 2025

4/10 Poor

Luis Rosado

It’s a very basic hotel w
Stayed 4 nights in Jul 2025

10/10 Excellent

Fabián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very good , offer very good breakfast, swimming pool , gym, and very clean rooms ,and is close to all parks ,and outside the vans service to the parks and restaurants, all was perfect to me .
Stayed 6 nights in Jun 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno! Recomendado
Stayed 1 night in Aug 2025

8/10 Good

Victor Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Cumplio las expectativas.
Stayed 1 night in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness
La tranquilidad y convivir con la naturaleza, feliz con mi esposa, gracias ahora voy a otro city espress pero en Cancun.
Stayed 2 nights in Jul 2025

8/10 Good

Viridiana

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Jun 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, cómoda, bien ubicada, cerca de los parques xcaret, xenses, xplor, a precio adecuado en comparación al resto. El desayuno incluido basico, buen cafe, solo se escasearon las servilletas, y por las noches hay gente que hace mucho ruido y se escucha todo. Restaurantes cercanos, taqueria, alitas, en general lo recomiendo.
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena
Stayed 1 night in May 2025

4/10 Poor

Frenny

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was in a bad location with construction going on and nothing to do in a walkable distance.
Stayed 6 nights in Jun 2025

10/10 Excellent

Juan Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siempre confiables
Stayed 2 nights in Jun 2025

8/10 Good

Juana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia buena, solo estuve una noche
Stayed 2 nights in Apr 2025

4/10 Poor

Espirio

Disliked: Cleanliness, property conditions & facilities
No esta la foto del hotel estan mintiendo como esta el hotel sun muy anplio no lo esta los pasillos alamita muy estrechos y las abitasiones lo mismo
Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar, muy bien ubicado en uno zona espectacular. La recepción es una persona muy atenta, amable. Es un hotel que recomiendo ampliamente ya sea en plan de trabajo o de vaciones.
Stayed 2 nights in Mar 2025

8/10 Good

Janette

Liked: Staff & service, amenities, property conditions & facilities
The location is convenient. Several restaurants nearby.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a nice time while We were visiting around
Stayed 5 nights in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were a great stop for the night before catching the ferry to Cozumel the next day. Kids and grandparents had a great stay, and dinner options were just rtros away.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 4 nights in Dec 2024

8/10 Good

Joan

La comida estuvo rica, pero los jugos se gastan rápidamente y tardan en rellenarlo, por lo que observé si se supervisa pero esperan tiempo para prepararlo. Una sugerencia es poner aproximadamente cada cuanto tiempo se rellena o se cambian los alimentos. Hay rejas oxidadas que las pintan pero pueden darle mantenimiento porque están muy oxidadas o bien, ya rotas (poner un letrero) pues solo pintar no es adecuado (que tal si alguien se corta).
Stayed 1 night in Aug 2025

10/10 Excellent

Blanca Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locacion si planeas salir a conocer parques y otras atracciones. Buen pugar para llegar y descansar
Stayed 6 nights in Nov 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ihuuguogou
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Todo muy bien sin problemas recomendable
Stayed 1 night in Mar 2025

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities
Me pareció un lugar muy seguro accesible a pie la estancia muy cómoda desayuno muy rico muy buena atención y servicio lo recomiendo
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación.
Stayed 1 night in Jul 2024

10/10 Excellent

Marisela R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actitud de servicio, amabilidad. Gracias. Saludos.
Stayed 1 night in Mar 2025

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