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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property
Caribbean Paradise Hotel Boutique & Spa sits in the heart of Playa del Carmen, offering a tropical escape where guests can unwind by the outdoor pool

Choose dates to view prices

Located on 5th Avenue, this tranquil retreat offers relaxation and adventure. Enjoy spa services like hot stone massages and aromatherapy, then head to the outdoor pool with sun loungers and umbrellas. The staff is consistently praised for their helpfulness.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • Room service
The current price is P2,185
P3,007 total
includes taxes & fees
May 26 - May 27

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About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

  • Hotel near Quinta Avenida
  • Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel & Spa - 5th Avenue provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as a sports massage, a body wrap, or a body treatment. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Self parking (surcharge), a 24-hour front desk, and massage treatment rooms
    • Multilingual staff, a front-desk safe, and tour/ticket assistance
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Caribbean Paradise Hotel & Spa - 5th Avenue include perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch plasma TVs with digital channels
    • Wardrobes/closets and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 2.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Caribbean Paradise Hotel & Spa - 5th Avenue?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Caribbean Paradise Hotel & Spa - 5th Avenue on May 26, 2026 start from P2,185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Caribbean Paradise Hotel & Spa - 5th Avenue pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 14 per day.

What time is check-in at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribbean Paradise Hotel & Spa - 5th Avenue located?

Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.0

Cleanliness

9.0

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 268 out of 856 reviews
Rating 8 - Good. 275 out of 856 reviews
Rating 6 - Okay. 167 out of 856 reviews
Rating 4 - Poor. 76 out of 856 reviews
Rating 2 - Terrible. 70 out of 856 reviews

Reviews

Verified

8/10 Good

Mayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the room was comfortable and clean, the only issue was the bathtub clogged, besides that everything good.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Josefina

Liked: Staff & service, amenities, property conditions & facilities
The room was good. But too noisy by evenings
Stayed 1 night in Mar 2026
Verified

8/10 Good

harmony

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all kind and helpful. The hotel is kept very clean.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Francisco

The hotel was nice and the room was clean. The bed was a bit hard
Stayed 1 night in Dec 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Really great location!! If you want to be in the middle of everything on 5th, this is your spot. The music might be a little loud until early am hours on the weekend. So it’s not a quiet get away place… on the weekend. But I wouldn’t complain about traffic and sirens if I stayed in midtown Manhattan either. It’s par for the course.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Joel

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel staff were helpful, friendly and all around excellent. The hotel is small and quaint in a great location. The beds and linen were comfy and clean. The rooms are dated however and in need of renovating: Paint chipping, stained counters etc. The pool area is nice but the water was a tad murky. That said, the people working there is what made our experience lovely.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

veronica a

Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful day. Property is located in the very center of fifth Avenue, which is amazing. I didn’t have any issue with the noise at night from the club in front but other people can’t sleep. The price is very reasonable. Don’t need downsize is the smell coming out of the bathroom? It was like a sewer smell. It was very nice property. Staff were very friendly and it was very clean
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Terry

Disliked: Amenities, property conditions & facilities
So my take on boutique hotels is that it's cool if like the unfinished look. It's a small room with minimalist approach. We like the pool right outside our room and the hippy cafe right there. Very convenient location in the centre of the strip. Aside from the lack of toilet paper having to ask for it daily, and the right spaces, it's a meh.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Clean room great staff amazing location !! But … if you want quiet this is not the place for you .. I’d definitely book this place again but the price reflects the noise till about 2 am .. then quiet .. so if your an early riser this is not for you
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute spot in the perfect location.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, very convenient location
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and economy

Very well located, right next to the mall that runs through downtiwn Playa del Carmen. Also, very economical for the location and quality of the property. Decorated in an industrial style, was a safe, quiet place to return to at the end of a hectic day
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Maximiano Villarreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying at this property. It’s a wonderful property & we will continue to book this property for the next times we visit Playa Del Carmen. It does sit on top of a nightclub so it can be loud, the wifi can be unstable, & there is no elevator but for the rooms, location, & price it’s definitely worth it.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Wonderful staff.
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Joris

Liked: Cleanliness
Nice clean room and very kind and helpful staff, but also noisy apartment and dirty pool.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a good spot everything it’s close to Quinta Avenida
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to everything

Beautiful boutique hotel very friendly staff great location. Will be staying here again
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!!
Stayed 1 night in May 2025
Verified

8/10 Good

Kim Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very kind and helped us out you can reach everything by walk and the pool on the balcony has a nice atmosphere :)
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Robert Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice, wish the AC could stay on so we didn’t come back to a hot room each time. Staff were great, especially Jessica as she was so helpful with any questions
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

gaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again, loved the atmosphere more for a young crowd ! but definitely a good time
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities

Great bargain.

The hotel is in a great location with plenty of options either on premises or in proximity. Our only complaint was how how the hotel room was when arriving due to the old building structure and not running the AC module. The staff was very friendly with the pool being nice and clean.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Very clean room with a cute design. There is a nice pool. The staff is excellent. Convenient location.
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were really nice, great location and price. The only thing was the pool. Water even look green
Stayed 5 nights in Dec 2024