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Caribbean Paradise Hotel & Spa - 5th Avenue

3.5 star property
Art Deco Playa del Carmen hotel connected to a shopping center, steps from Quinta Avenida

Choose dates to view prices

Photo gallery for Caribbean Paradise Hotel & Spa - 5th Avenue

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Terrace/patio
City view from property
Bar (on property)
Egyptian cotton sheets, premium bedding, in-room safe, free WiFi
Located on 5th Avenue, this tranquil retreat offers relaxation and adventure. Enjoy spa services like hot stone massages and aromatherapy, then head to the outdoor pool with sun loungers and umbrellas. The staff is consistently praised for their helpfulness.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Room service
  • Pool
  • Housekeeping

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Queen Room with Balcony

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Queen Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room with Balcony

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Deluxe Double Room with Balcony

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Poolside Double Room

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Superior Poolside Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite with Balcony

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Junior Suite with Balcony

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite with Jacuzzi, Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Suite with Jacuzzi, Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Premium bedding
Hair dryer
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Double Suite with Jacuzzi Balcony and City Views

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Master Double Suite with Jacuzzi Balcony and City Views

Highlights

Private indoor hot tub
Air conditioning
Plasma TV
Renovated in 2019
Egyptian cotton linens
Premium bedding
Hair dryer
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Room Standard

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Suite Junior

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Junior

  • 40 sq m
  • Sleeps 2

View all photos for Suite Master

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Suite Master

  • 45 sq m
  • Sleeps 2

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About the neighborhood

Map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 12 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Aldo's - ‬2 min walk

About this property

Caribbean Paradise Hotel & Spa - 5th Avenue

Hotel remodeled in 2019 and located near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel & Spa - 5th Avenue provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as a massage, reflexology, or aromatherapy. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Self parking (surcharge), a 24-hour front desk, and massage treatment rooms
  • A front-desk safe, tour/ticket assistance, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Caribbean Paradise Hotel & Spa - 5th Avenue include perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch plasma TVs with digital channels
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Secured, covered self parking on site (USD 14 per day)

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - February 2019

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 2.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Caribbean Paradise Hotel & Spa - 5th Avenue pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caribbean Paradise Hotel & Spa - 5th Avenue?

Self parking is available for USD 14 per day.

What time is check-in at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribbean Paradise Hotel & Spa - 5th Avenue?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribbean Paradise Hotel & Spa - 5th Avenue located?

Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km).

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Reviews

Caribbean Paradise Hotel & Spa - 5th Avenue Reviews

7.4

Good

8.0

Cleanliness

9.0

Location

7.8

Staff & service

7.8

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 221 out of 759 reviews
Rating 8 - Good. 248 out of 759 reviews
Rating 6 - Okay. 157 out of 759 reviews
Rating 4 - Poor. 69 out of 759 reviews
Rating 2 - Terrible. 64 out of 759 reviews

Reviews

8/10 Good

SILVIA

Liked: Cleanliness, staff & service
Disliked: Amenities
Affordable, convenient, close to 5th Ave., onsite parking. Negative: You can hear the loud music from the night clubs across the street and next to the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Maximiano Villarreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying at this property. It’s a wonderful property & we will continue to book this property for the next times we visit Playa Del Carmen. It does sit on top of a nightclub so it can be loud, the wifi can be unstable, & there is no elevator but for the rooms, location, & price it’s definitely worth it.
Stayed 4 nights in May 2025

10/10 Excellent

peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend stayed here for her birthday, It was a great place right on the strip next too all the fun restaurants and shops . We will definitely be back soon . Some reviews say this place isn’t the best but we didn’t mind the noise at night and the room was super cute and clean .
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper buen Hotel
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Aug 2025

8/10 Good

Evelyn Gutiérrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza
Stayed 4 nights in Apr 2025

8/10 Good

¡El

Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio y ubicacion pero había huéspedes ruidosos y remodelaciones en hotel, la alberca es pequeña y poco alumbrada
Stayed 3 nights in Jul 2025

10/10 Excellent

Joaquín

Liked: Amenities
Está en una buena ubicación y la atención muy buena El personal del hotel muy amable
Stayed 7 nights in May 2025

10/10 Excellent

Leticia Olinda Meraz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy cerca de la Quinta Avenida, eso te da acceso a muchas tienda, establecimientos de comida, bares. Por consiguiente hay ruido. La verdad es que si se puede dormir con el, al menor es la habitación donde yo me quede. La verdad es que e un hotel cómodo, no tiene restaurante pero tampoco es que lo necesite, por todos lados hay donde comer de todos los gustos.
Stayed 4 nights in Jul 2025

6/10 Okay

Joris

Liked: Cleanliness
Nice clean room and very kind and helpful staff, but also noisy apartment and dirty pool.
Stayed 5 nights in Jun 2025

8/10 Good

Selene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo súper bien, solo no recomiendo las habitaciones que están en la alberca, demasiado ruido
Stayed 4 nights in Jun 2025

2/10 Terrible

edgar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reserve una habitación y cuando llegue no estaba disponible me dieron una habitación. Que según ellos era más cara que la que yo había rentado y nada horrible y me cambiaron a otro que tenia el jacuzzi adentro de la habitación .... Nada que ver con lo que yo rente ... Lo único bueno es la ubicación.. y el personal .. todos muy amables
Stayed 3 nights in Aug 2025

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, room comfort
Esta pequeño pero cómodo, las habitaciones cómodas solo les faltan una sillas. En general por el precio estuvo bien
Stayed 4 nights in Jun 2025

10/10 Excellent

Victor Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Opción

Muy bonito el hotel, y super bien ubicado, cerca de todo!
Stayed 1 night in Jan 2025

10/10 Excellent

Ramón Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado
Stayed 5 nights in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute spot in the perfect location.
Stayed 2 nights in Feb 2025

10/10 Excellent

JOSE FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo perfecto
Stayed 4 nights in Mar 2025

10/10 Excellent

Hugo A

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable.
Stayed 1 night in May 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo,limpio, gente amable, lo unico malo es el ruido ya que hay un bar en la parte de abajo.
Stayed 2 nights in Mar 2025

6/10 Okay

Ale

Liked: Cleanliness
te ponen muchas condiciones en el uso de instalaciones, todo tiene un costo aparte que no te mencionan.
Stayed 1 night in Jun 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la ubicación, no usamos el carro porque todo está cerca, sin embargo hay estacionamiento en el hotel, regresaremos sin duda, el personal de 10 y el spa tiene a las mejores!! La mejor experiencia, mil gracias
Stayed 2 nights in Mar 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities

Great bargain.

The hotel is in a great location with plenty of options either on premises or in proximity. Our only complaint was how how the hotel room was when arriving due to the old building structure and not running the AC module. The staff was very friendly with the pool being nice and clean.
Stayed 4 nights in Mar 2025

8/10 Good

Severino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien en general Solo que la habitación no tiene mesa lo cual para mí es imprescindible y son muy estrictos con el tema del check-in y no te dejan entrar antes para la habitación
Stayed 3 nights in May 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!!
Stayed 1 night in May 2025

2/10 Terrible

Rigoberto

Disliked: Cleanliness, amenities, property conditions & facilities
The most terrible hotel I have ever been. Dirty, ugly and disgusting. Contractors working all over with tools and construction materials. Room with concrete beds, dirty bedding, walls, bathroom. Indescribable realty. As soon as I get to the room I rented in another place. No elevator. Not recommended to any human being.
Stayed 6 nights in Jun 2025