Phuc Yen Hotels

"This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I...

"예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고... 빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다. 그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다. 좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요"

"This hotel likely had not been stayed at in at least a year. The owner was also not aware we were coming after we had made the Expedia booking. He was very kind and made it work, but this hotel, as well as the entire neighborhood around it, is completely run down and looks as if the town was shut down a decade ago. All the surrounding buildings are overgrown by the jungle, boats are half sunk into the lake, no restaurants open except two a long walk away and it appears it's only for locals and...

"We were 3 of only 5 people in the hotel so services were at a bare minimum, which sucked for us. The place looked fresh and new, which is hard to do as things age quickly in Vietnams climate. The room was delightful and comfortable. The bathroom was a wet room and well laid out. Don't sit on the side of the bath as it's held down and tipped up me which took a bit a work to rectify. Breakfast 1was terrible, with no menu to choose from it was just prepared and here's something to eat. Breakfast 2...

"Nice resort, clean environment."

"Super accommodating staff! Location was amazing and room was very clean and comfortable."

"The room was very comfortable and the staff were very helpful and friendly."

"Great and close to airport"

"This place was super nice and an awesome location. Walking distance to pretty much everything we wanted to do in old quarter and staff was super helpful!"

"close to everything, staff were great!"

"Location of this hotel was central to all the sites that intended to visit. A perfect location in the old quarter of Hanoi."

"The concierge was incredibly helpful for planning and booking activities."

"Highly recommended!"

"日本語が話せるスタッフがたくさんいて不便を感じませんでした。またホテルの部屋も綺麗でシャワーの水圧も十分、外の騒音も全く聞こえず快適に過ごすことができました。また利用したいです。"

"Very nice and comfy hotel in the old quarter. Breakfast was good, staff was helpful, especially Ms. Bright, who helped me with a pen and paper. Overall very good place for the price."

"Good hotel"

"The stay in this hotel was great. The staff was very friendly!"

"Great hotel for young travellers, couples, people about to head off on the trains around Vietnam. Modern, fun, clean and convenient.....and cheap! Would stay again."