Skip to main content

Sheraton Hanoi West

Choose dates to view prices

Luxury
5.0 star property
9.0

Wonderful

Spacious retreat near National Stadium

Guests enjoy a delicious breakfast buffet in the quiet dining atmosphere. A full-service spa offers rejuvenating hot stone massages and reflexology treatments. The outdoor pool area features sun loungers and refreshing drinks from the poolside bar.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P7,020
P7,961 total
includes taxes & fees
May 22 - May 23

You may also like

Ad

Pan Pacific Hanoi

Ba Dinh
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 956 reviews
The price is P6,635
P7,524 total
includes taxes & fees
Jun 12 - Jun 13
Pan Pacific Hanoi
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Sheraton Hanoi West

  • Luxury family-friendly hotel renovated in 2020 and located near My Dinh National Stadium
  • Located close to The Garden Shopping Center and Hanoi Museum, Sheraton Hanoi West provides a poolside bar, a grocery/convenience store, and a terrace. Indulge in a manicure/pedicure, a Swedish massage, and a facial at the onsite spa. The on-site international cuisine restaurant, Market Café, offers breakfast, brunch, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with designer stores on site and a coffee shop/cafe.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and babysitting (surcharge)
    • Wedding services, an elevator, and a ballroom
  • Room features
  • All 510 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Childcare services and free infant beds
    • Recycling and LED light bulbs
    • Bathrooms with separate tubs/showers and free toiletries
    • 50-inch LCD TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Exterior
Novotel Suites Hanoi
Cau Giay
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 281 reviews
The price is P4,873
P5,526 total
includes taxes & fees
Jun 20 - Jun 21
Novotel Suites Hanoi
Compare similar properties

Policies

Check-in

Check-in time starts at 3 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 3:00 PM and 9:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 26.2 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.5 to 22 for adults, and USD 10.5 to 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and 9:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 26.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 5 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Hanoi West have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Hanoi West?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton Hanoi West on May 22, 2026 start from P7,020, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hanoi West pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Hanoi West?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM–9:00 PM for a fee.

What time is check-out at Sheraton Hanoi West?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Hanoi West located?

This family-friendly Hanoi hotel is located near the airport, within 2 mi (3 km) of My Dinh National Stadium and The Garden Shopping Center. Hanoi Museum and Vietnam National Convention Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

7.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 161 out of 277 reviews
Rating 8 - Good. 81 out of 277 reviews
Rating 6 - Okay. 26 out of 277 reviews
Rating 4 - Poor. 5 out of 277 reviews
Rating 2 - Terrible. 4 out of 277 reviews

Reviews

Verified

10/10 Excellent

NICHOLAS MATTHEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and roomy.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

HYUNCHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sweet room we stayed in was excellent! Very spacious with two bedrooms and emperor space in the living room and dining area. Breakfast buffet was also great with good international selections, including Vietnamese favorites. The best of all was the hospitality of the staffs. I would highly recommend it for a family trip.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shawnta

Liked: Staff & service, amenities, property conditions & facilities
Staff was incredibly knowledgeable
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
It’s quite and there’s was lot of food options .Especially the breakfast was good.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
The entire staff was outstanding. The concierge service above and beyond expectations.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

DAISUKE

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and meeting room are brilliant! Some hotel staff do not understand English though.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, good service and spa. Fitness center was also nice but the treadmills wernt working great.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Sammy

Liked: Staff & service
I arrived early in the morning before the check in time and the staff allowed me to use the shower to freshen up before my business meeting. Made a huge difference.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Armine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room with a kitchen and a living room. It was like a residential apartment with ALL the facilities - a microwave, washing machine, electric stove, refrigerator, pots and pans, you name it.
Stayed 5 nights in Nov 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fantastic only problems it miles out of Hanoi
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice hotel with friendly staff
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great staff and the visit was too short. Really excellent breakfast. Will definitely stay again.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Hanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and helpful.
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

charlie

Liked: Cleanliness, property conditions & facilities, room comfort
Not enough for 4 stars, not enough amenities, no stabal luggage stand, too expensive, no longer stay in this hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Le thi thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Hotel is clean n beautiful
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

DIEN

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are always polite.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Suresh

Liked: Staff & service, amenities
Everything is good I like it
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

YoungMo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, and …perfect..!!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel.

Hotel is relatively new but a bit far from any malls. However transport is easy to arrange.
Stayed 5 nights in Sep 2022
Verified

8/10 Good

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were. Limited it felt in the dinning area and bar. Overall the service was very pleasant.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

HYUN MIN

Liked: Cleanliness, property conditions & facilities
NO Bidet is serious
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nai

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2023
Verified

10/10 Excellent

YOUNG SEOP

Liked: Cleanliness
good
Stayed 3 nights in Jan 2025