Tam Dao National Park

Facility is not 5 Star. Equipment & room furniture are poor quality. Gym equipment worn out. Grumpy ladies in the morning for breakfast. Ac broken. Curtains stained. Table not stable. Mirror make-up not secured Did not feel comfortable staying in the hotel. No I will not recommend this hotel. I have no plans of staying here again.

the downside to the villas was the kitchen; there is no cooking pans to prepare a warm meal or microwave, the villas charge for renting a cooking pans/pots for daily use, which is unusual for a high-end villas resort. hopefully they will make an exemption in near the future for not charging customers for using pots and pans.

The Oriental Jade was our home for five nights in the most exciting part of Hanoi. It was lovely to walk back in after a day out exploring the bustle of the Old Quarter and be greeted by a front desk staff that genuinely was happy to see us and also interested if we had had a good time in their lovely city. We travel often, and when we can, stay in 5 star hotels. As we drove away to the airport (in a car provided gratis by the hotel), we both remarked that we may just have experienced the finest service we’ve ever received. Two weeks later, and neither of us has come up with a single flaw. Kudos to management and each and every one of the staff we interacted with. Really exceptional. Thank you again.