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"Excellent stay. Very professional and friendly staff, clean rooms and easy access to any train stations. "

"This was an amazing property. super tall with a lot of rooms. So large that it has it's own 7/11. The number of tourist and people are outstanding, but once you get past that, the cost and convenience of this hotel out weigh the inconveniences. When coming from Namba station, be sure to learn the underground routes to exit 28 or 29 to avoid dragging your suitcase through the hot, cold or rainy streets. The underground is long but it's nice. The bus stop directly to KIX airport is right next door and is super handy. The spa and laundry is very useful, but crowded sometimes. It was good to be able to go to 7/11 in your pajamas, but everyone does at the outside ones too anyways. Tons of places to eat as you make your way to Namba statsion and Dotonburi."

"Exceptional staff 5 star service, airport limousine bus drop off/pick up at hotel, subway station close by,” easy access to all of Tokyo. "

"The staff was extremely friendly and welcoming, the turndown service and cleaning team did an amazing job, the hotel is extremely close to train stations. I will definitely be returning."

"The best stay of our whole trip in Japan by far! Great amenities especially after a long day of walking and exploring"

"Room was clean. Staff were super friendly and approachable. The restaurant and bakery inside the hotel carried delicious food. Will definitely book at this hotel again in the future! "

"Sure the decor is a little dated. Staff were great. Very clean and peaceful. Heaps of food and shopping in the area. Only a few minutes to the train station"

"Rooms are clean and are a nice size (compared to some other rooms I’ve stayed at in Japan). They have a desk and chair, a small round dining table with chair, a mini sofa, a coffee maker area with a shelf above it (which we used for the snacks we brought back to the room) and a refrigerator. There is a spacious laundry room (on the 4th floor) with a lounging area to wait for your laundry or to just relax. Staff are eager to assist and go out of their way to make your stay comfortable and enjoyable. Nearby train stations make it easy to get around. I would stay here again on my next trip to Japan. "

"very good"