Hotels near Heavenly California Parking Log

"Very clean, quiet and well-kept. Great location."

"We enjoyed our stay very much. Nice staff, quaint rooms, close to everything. We did not swim, but other families were having a good time in the pool."

"Room wasn’t cleaned well, but other than that loved the stay. Restaurants on property were all good and staff was all very friendly. Shout out to Diego at the front desk. He was super friendly and helped me with everything needed"

"Check in was little rude and then had to which room because the first room was really dirty second room turned out ok. pool looked a little too murky decide not to get in. Only reason I booked was for the indoor pool… overall it’s OK for a quick stay "

"Me and my fiancé stayed at this hotel serveral times during a week trip in Tahoe to celebrate our anniversary. One the last evening, we book another suite and were in the casino, enjoying ourselves, when my fiancé' needed to use the restroom. Upon her entering the restroom, she was followed and confronted by security who did not immediately identify themselves inside the restroom, just strangers asking questions in a private, personal space. After they finally idtifined themselves, she let them know she was a hotel guest and that I was waiting for her in the casino, but security did not attempt to verify this; instead they assumed she was lying and called the police and had her arrested for trespassing. Meanwhile, I am in the casino, unaware of what had transpired. I spent the rest of the evening, into the early morning, frantically searching for my fiancé; only to find out the hotel itself was the responsible. I will never stay at this hotel again, and neither should anyone else. This is not a safe place, the hotel betrayed our trust and may betray yours. Simply put, watch your back. The hotel security are untrained and dangerous. "

"Good"

"The pool and hot tub were shut down for maintenance. That was not mentioned on their website when we booked and we were specifically looking at a hotel with a pool for the kids. Upon arrival, even though there were four employees standing around at the front desk, they were in no hurry to check me in. They informed me there would be a $50 Resort fee. I asked what that was for and was told it was for amenities. I asked if that included the pool and hot tub that were not available and was told yes. I asked if they would waive that fee since we were not informed at the time we booked that the pool would be closed. I was told it would be waived, but my bill was charged for $27."

"No breakfast "

"Would have liked to have room cleaned once while we were staying there. And there was valet and other extra fees they didn’t tell us about til we got there. That was a little disappointing. "