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"good"

"The standout for me, aside from the location, is the incredible plumbing. Silly as it sounds you can fill a deep bath with scalding hot water in about 90 seconds, as an engineer at heart i find it so impressive that a hotel this size can do this 24/7. Staff are brilliant and so attentive. Rooms arent anything special but the amenities are all there and they are clean, and again with everything within a 20 min walk, from theaters to restaurants to the major train stations, its a great choice. After 2 stays, this is now my "go to" for a night a the theatre in London."

"Great location. Safe , clean and comfortable. Staff were great. A special shout out to Jake who was always pleasant, and friendly. And helpful. "

"Comfortable bed and well equipped room. Excellent staff and I highly recommend this hotel."

"Really good. Loved the decor and it’s a really good central location. Loved the welcome drink when you get there as well. Only issue was that there was only one normal tea bag in the room and this was t replenished when the maid came. Also we were not given new mugs the dirty ones were not taken away from the mornings tea. Luckily I had tea bags with me. "

"Excellent hotel on the best location. Disappointing not to receive an upgrade "

"If I could give this property 6 stars I would! The location is amazing! Roughly a 5-7 min walk from the train that connects many of London’s attractions. Very clean hotel and very nice staff. The view was amazing as well & was not too noisy at nighttime (with the tourists). I would 100% stay here again next time I’m in London. "

"A visibly stunning Hotel which retains its British Victoriana charm. The staff were all found to be pleasant and helpful the bedroom we stayed in was a good ample size with a comfortable bed the shower took some working out but we got there in the end. I would definitely stay at this hotels again as its location is excellent 👌 "

"The hotel is great and staff are friendly and helpful. An excellent location for shows."