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"Having a free airport shuttle made the first leg of our trip stressfree! The staff was also very kind and understanding (both the shuttle drivers and the hotel staff). The hotel room was spacious and clean and the beds were comfortable. We had a good stay and definitely stay again."

"The service I received at the reception, restaurants, and other areas was excellent. Hotel Okura's quality shone everywhere. "

"Airport shuttle and proximity to the airport were great. Excellent room rate!"

"Exellent"

"There was a lot of people on the shuttle to the same hotel so I was worried it would take forever to check us in. Fortunately, the hotel had self-checkin machines that made the process smooth and fast. "

"Central location to train station, convenience store attached to hotel, spacious rooms for families, great ammenities for families and the welcome bar is an excellent special touch! "

"Staff was wonderful. Loved Kaiseki dinner at Soh. Onsen was lovely and refreshing."

"Beautiful hotel"

"Room was spotless and spacious."