Changi hotel rooms a the Shangri-La Hotels and Resorts

"Feels like a college dorm. Super basic. Centrally located inside Jewel terminal. Perfect for a reset after a long flight layover. Expensive for a bare basic room."

"Nice place for a short stay! It doesn’t have all the conventional amenities included but it was an overall good stay for our layover time. "

"This was a beautiful hotel in Singapore. Centrally located. Clean and polished. Loved it there!!"

"Lovely facility "

"Bella (Customer Happiness) was a big highlight for me. She has pure sunshine energy and it was such a lovely start to the stay to have that reception and care, and onwards. Rooms: super-crisp and clean air con; wood-look floors, and a light, happy feel. Great for families - calming, soft aesthetic, lovely pools (a few types, so kids will be happy). Walk to Universal Studios, beaches, 7-Elevens. Free hotel shuttle bus (goes to beach and Vivo City shopping centre - nice staff bus driver guy) or the monorail for free with your hotel booking, and I saw some free public buses also. Love vending machines near lifts - normal supermarket pricing, plus complimentary wooden utensil packs. Filtered water tap in the bathroom was nice, and towels and sheets were very clean. Cute cafe downstairs (my kids loved the choc / pandan waffles), and have fresh fruit cups at fair prices. Improvement-wise - daytime room cleanliness was good (although having earlier cleaning / set time cleaning - while people are at breakfast so they can return to a made-up room, not going into the afternoon - would be best); and hallways need more attention in the evenings - more effort to take away wet towels, takeaway rubbish outside doors, and spills; and clean vending machine glass and windows near elevators (kids' hand prints). Overall, I would stay again. Next time, I’d probably book 2 rooms for more space. Rooms are on the smaller side, but that seems typical for Singapore. The location is epic."

"A beautiful hotel in a terrific location. It was extremely convenient for my business trip and the facilities and service were excellent."

"Great location to Resturants and live music, beautiful hotel. Staff were great. Loved the pool. Didn’t dine or drink there, so can’t comment on that. "

"Clean and friendly staff"

"Breakfast buffet was disappointing, not a lot of options. Some of the tv remote buttons didn’t work and so we weren’t able to switch the language and subtitle on the show we wanted to watch. I informed the staff and unfortunately was I told they could not do anything and weren’t able to provide us a different room when I requested for one. "