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Grand Hotel Colonial Cancun

3.0 star property
Hotel with an outdoor pool, in the vicinity of Cancun Mall

Choose dates to view prices

Photo gallery for Grand Hotel Colonial Cancun

Relax by the serene, circular pool surrounded by lush tropical vegetation and vibrant greenery.
Relax in a stylish seating area with a dark wicker chair and ottoman, surrounded by a natural stone pattern and large tile flooring.
Welcome to our reception area, featuring a stylish desk, a beautiful painting, and a cozy sofa.
Traditional Mediterranean architecture with a central courtyard and multiple levels.
Overlooking a lush garden, this room features a balcony with a black railing and columns, a tiled floor, and a high ceiling.

Popular amenities

  • Pet friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Double Room

7.4 out of 10
Good
(11 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Laptop workspace
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Courtyard View

1 bedroom, desk, laptop workspace, iron/ironing board

Family Room, Courtyard View

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Laptop workspace
  • 17 sq m
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Plaza 28 - 11 min walk - 1.0 km
  • Plaza Las Americas - 2 min drive - 1.8 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.5 km
  • Cancun Mall - 5 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Black Café - ‬3 min walk
  • ‪Cocina Libanesa Sahara - ‬3 min walk
  • ‪11:11 Club - ‬10 min walk
  • ‪El Crustáceo Cascarudo - ‬1 min walk
  • ‪La fonda de la tulum - ‬7 min walk

About this property

Grand Hotel Colonial Cancun

Hotel near Cancun Mall
Located close to Tortuga Beach and La Isla Shopping Mall, Grand Hotel Colonial Cancun provides a garden. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
  • Concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Grand Hotel Colonial Cancun include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 150 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

Does Grand Hotel Colonial Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Grand Hotel Colonial Cancun pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 150 per pet, per night.

How much is parking at Grand Hotel Colonial Cancun?

This hotel doesn't offer parking.

What time is check-in at Grand Hotel Colonial Cancun?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Colonial Cancun?

Check-out is at noon.

Where is Grand Hotel Colonial Cancun located?

Located in Downtown Cancun, this hotel is 2.5 mi (4.1 km) from Cancun Mall and within 9 mi (15 km) of Tortuga Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 12 mi (20 km).

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Grand Hotel Colonial Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 192 out of 565 reviews
Rating 8 - Good. 157 out of 565 reviews
Rating 6 - Okay. 107 out of 565 reviews
Rating 4 - Poor. 46 out of 565 reviews
Rating 2 - Terrible. 63 out of 565 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jace

Liked: Staff & service
Great area to be a local
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price you pay, this hotel is a satisfactory option for a single night’s stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff .. the place is safe and convenient to really get to know the real community and welcoming people of Cancun
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, the location is perfect.
Stayed 3 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in May 2025

8/10 Good

Hector Roman

Liked: Cleanliness, staff & service
Decent place considering the budget friendly prices, dont expect quiet on this place, they have music until 3 or 4 am and no parking alot available, must park outside and find your own spot, dont expect luxury but again is good for the price
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good place, clean and close to many options, people very friendly
Stayed 3 nights in May 2025

6/10 Okay

Richard

Everything about this place is adequate. Stayed only one night.
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient, affordable, good service. Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
You get what you pay for
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location nice hotel very reasonably priced hot water for the shower good air conditioning allowed to bring alcohol but if you're looking for a very quiet area this is not the area for you
Stayed 3 nights in May 2025

8/10 Good

José Ramón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
So noisy surroundings but the staff willing to help accommodate me in less noisy room, something that I highly appreciated it
Stayed 7 nights in Feb 2025

2/10 Terrible

YOUNG HAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Worst Hotel in my entire life.
Stayed 3 nights in May 2025

2/10 Terrible

Ashoka

Disliked: Cleanliness, property conditions & facilities
Front tiles slippy when wet bathroom tiles same .. extra fees
Stayed 1 night in Jun 2025

6/10 Okay

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Great location. Great customer service. Downside was the showers. The water smelled bad making it unpleasant to try to shower. Towels felt very rough and old. Air conditioning worked great. Bed was comfortable. Price was good. Just the smell of the water was a big con for me.
Stayed 2 nights in May 2025

10/10 Excellent

Samuel

Liked: Amenities
Very friendly and comfortable
Stayed 7 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Liked: Staff & service
The price point is great for budget travel. The hotel is what we’d expect for the price point. There is rambunctious club music nearby that played from around 11am thru the night until 1:30am.
Stayed 1 night in Feb 2025

6/10 Okay

Miguel Angel Lozano

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
stinky room
Stayed 8 nights in Mar 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff was very helpful and nice
Stayed 3 nights in Sep 2024