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Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5 star property
Adults-only property with 6 restaurants and a full-service spa

Choose dates to view prices

Escape to Hyatt Zilara Cancun, a luxurious oasis near Tortuga Beach and Forum By The Sea Mall. Soak up the sun on the white sand beach, unwind with yoga or Pilates classes at the health club, or indulge in spa treatments like hydrotherapy and deep-tissue massages. With 6 restaurants offering delicious Mexican cuisine and multiple bars for refreshing cocktails by the pool or oceanfront.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Ocean View Junior Suite Double

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Junior Suite Double

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
Furnished balcony or patio
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Hypo-allergenic bedding available
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean View Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Junior Suite King

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
Furnished balcony or patio
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Hypo-allergenic bedding available
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Junior Suite Double

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
Furnished balcony or patio
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Hypo-allergenic bedding available
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Junior Suite King

9.6 out of 10
Exceptional
(82 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
Furnished balcony or patio
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Hypo-allergenic bedding available
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Luxury Suite King

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
Furnished balcony or patio
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Hypo-allergenic bedding available
  • 71 sq m
  • Ocean view
  • Sleeps 2

View all photos for Presidential Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Free minibar items
LED TV
Hypo-allergenic bedding
Furnished balcony or patio
Separate sitting area
Separate dining area
Air conditioning
Pillow menu
Blackout drapes/curtains
  • 124 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean View Swim Up Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Swim Up Suite King

8.8 out of 10
Excellent
(11 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
Furnished balcony or patio
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Hypo-allergenic bedding available
  • 79 sq m
  • Ocean view
  • Sleeps 2

View all photos for Junior Suite Double

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Double

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
Furnished balcony or patio
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Hypo-allergenic bedding available
  • 61 sq m
  • Sleeps 4

View all photos for Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite King

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
Furnished balcony or patio
Air conditioning
Pillow menu
Blackout drapes/curtains
Ceiling fan
Hypo-allergenic bedding available
  • 61 sq m
  • Sleeps 2

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About the neighborhood

Map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 13 min walk - 1.1 km
  • Cancun Interactive Aquarium - 16 min walk - 1.4 km
  • Cancun Convention Center - 11 min drive - 2.5 km
  • Gaviota Azul Beach - 14 min drive - 2.9 km
  • Tortuga Beach - 24 min drive - 5.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Snack Grand Park - ‬9 min walk
  • ‪Tacos Villanos - ‬7 min walk
  • ‪Restaurante Bellavista - ‬7 min walk
  • ‪El Oriental - ‬9 min walk
  • ‪Flor De Sal - ‬9 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

Luxury property near La Isla Shopping Mall
Located close to Forum By The Sea Mall and Tortuga Beach, Hyatt Zilara Cancun - Adults Only - All Inclusive provides a swim-up bar, a beach bar, and a poolside bar. With a beachfront location, beachfront dining, and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes and Pilates classes are offered at the health club; other things to do include beach yoga and racquetball/squash. In addition to concerts and live shows and a terrace, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • An outdoor pool along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Express check-in, a TV in the lobby, and wedding services
  • Coffee/tea in the lobby, beach umbrellas, and concierge services
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 307 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with jetted tubs and rainfall showers
  • LED TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

All-inclusive room rates at Hyatt Zilara Cancun - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asiana
  • La Adelita Cantina
  • Maria Marie
  • Punta Vista
  • Spice

Things to do

  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (6,781 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
Hyatt Zilara All Inclusive
Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
Royal Cancun Resort
Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Hyatt Zilara Cancun Adults Only All Inclusive
Hyatt Zilara Inclusive Adults

Frequently asked questions

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Zilara Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hyatt Zilara Cancun - Adults Only - All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within 1 mi (2 km) of La Isla Shopping Mall and Forum By The Sea Mall. Tortuga Beach and Iberostar Cancun Golf Course are also within 6 mi (10 km).

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Reviews

Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 1371 out of 1744 reviews
Rating 8 - Good. 234 out of 1744 reviews
Rating 6 - Okay. 74 out of 1744 reviews
Rating 4 - Poor. 30 out of 1744 reviews
Rating 2 - Terrible. 35 out of 1744 reviews

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Beautiful location and was a great stay! Staff was the friendliest!
Stayed 4 nights in Mar 2025

10/10 Excellent

Brenda Baker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff excellent!
Stayed 4 nights in Jan 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay at this property. Love the service, food and warm swimup pools and rooms.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, wonderful and extremely friendly staff, great location and you can't beat the view no matter what room you get! We can't wait to visit again!
Stayed 7 nights in Mar 2025

10/10 Excellent

Hae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options and food are excellent and the staff are courteous and friendly!
Stayed 4 nights in Jan 2025

10/10 Excellent

Engelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, dining, beach and the staf very very friendly.
Stayed 8 nights in Jan 2025

10/10 Excellent

Amy Colamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous, staff was wonderful!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities and service and food top notch. Highly recommend and will be out go to place in Cancun.
Stayed 7 nights in Jan 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort, food, staff, beach
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Fantastic staff. Fantastic hotel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are super nice, specifically Jose from the La Punta Vista restaurant was amazing, very helpful and respectful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities
staff very friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
We loved this resort and are looking forward to returning after their scheduled renovations. The staff was amazing and the food was one of best we’ve had at an all inclusive resort.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect food and excellent service!
Stayed 4 nights in Dec 2024

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and resort was awesome. Great experience and look forward to returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Facilities well maintained and lovely.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were amazing. Nice view to the ocean. Limited food options and elevator was out of service but overall had an amazing time!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice and quiet even when sold out
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruxandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Everyone was very nice and always happy to help.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property with a great beach and pool and every room is ocean front with a hot tub in the room. We love it here.
Stayed 4 nights in Jan 2025

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great, spa was fantastic, property ready for an upgrade.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ellen Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hyatt Zilara! The staff is what makes this place special! They go above and beyond to say yes! The food was great, the views are amazing, pool and cabanas were awesome! We can’t wait until next year!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly courteous staff willing to assist at all times.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice, from the maids to the spa attendants. The hotel was lovely, the bed was super comfortable, the food was delicious. Can’t wait to come visit again
Stayed 6 nights in Dec 2024