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Hotel Xbalamque and Spa Cancun

3.0 star property
Hotel with a full-service spa, near Plaza Las Americas

Choose dates to view prices

Photo gallery for Hotel Xbalamque and Spa Cancun

Interior entrance
Interior detail
Theater show
Outdoor pool
Front of property - evening/night
Hotel Xbalamque and Spa Cancun offers a peaceful haven in bustling downtown. Enjoy drinks at the poolside bar or book spa treatments like deep-tissue massages and facials. La Adelita restaurant serves Mexican cuisine. Complimentary public WiFi and attentive staff are available.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is P1,835
P2,470 total
includes taxes & fees
Oct 11 - Oct 12

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

Desk

Standard Room, 1 Double Bed

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Desk

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Rainfall showerhead
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Living room

Superior Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Rainfall showerhead
Minibar
Daily housekeeping
Wardrobe or closet
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Street View

Desk

Suite with Street View

  • 30 sq m
  • Sleeps 2

View all photos for Double Room Standard

Desk

Double Room Standard

  • 30 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

Desk

Quadruple Room Standard

  • 30 sq m
  • Sleeps 4

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About the neighborhood

Map
Av. Yaxchilan No. 31, Centro, Mza. 18, Lt. 18, SM. 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 8 min walk - 0.7 km
  • Plaza Las Americas - 2 min drive - 2.2 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Parrilla - ‬2 min walk
  • ‪Av. Yaxchilán - ‬1 min walk
  • ‪Los Pescaditos - ‬2 min walk
  • ‪Cheester - ‬3 min walk
  • ‪Quesadillas Tierra del Sol - ‬3 min walk

About this property

Hotel Xbalamque and Spa Cancun

Hotel near Langosta Beach
You can look forward to a poolside bar, a terrace, and a garden at Hotel Xbalamque and Spa Cancun. Indulge in a deep-tissue massage, a body treatment, and aromatherapy at Spa Xbalamqué, the onsite spa. The on-site restaurant, La Adelita, features Mexican cuisine. Free WiFi in public areas is available to all guests, along with a hair salon and car rentals on site.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A porter/bellhop, free newspapers, and a front-desk safe
  • Laundry services, concierge services, and luggage storage
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 90 rooms boast comforts such as air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Interior detail

Hotel Santa Maria Cancun

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
7.2 out of 10, Good, 475 reviews
The price is P2,007
P2,679 total
includes taxes & fees
Oct 4 - Oct 5
Hotel Santa Maria Cancun

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Adelita

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Xbalamque Resort
Hotel Xbalamque Resort Cancun
Xbalamque
Xbalamque Cancun
Xbalamque Hotel Cancun
Hotel Xbalamque Cancun
Hotel Xbalamque
Hotel Xbalamque Resort Spa

Frequently asked questions

Does Hotel Xbalamque and Spa Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hotel Xbalamque and Spa Cancun?

As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Hotel Xbalamque and Spa Cancun on Oct 11, 2025 start from P 1,834.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Xbalamque and Spa Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Xbalamque and Spa Cancun?

Self parking is free at this property.

What time is check-in at Hotel Xbalamque and Spa Cancun?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Xbalamque and Spa Cancun?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Xbalamque and Spa Cancun located?

Located in Downtown Cancun, this spa hotel is within a 10-minute walk of Las Palapas Park, Mercado 28, and Benito Juarez Municipal Building. Mercado 23 and Ceviche Square are also within 15 minutes.

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Reviews

Hotel Xbalamque and Spa Cancun Reviews

7.2

Good

7.2

Cleanliness

7.2

Location

7.6

Staff & service

7.4

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 308 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 130 out of 1000 reviews

Reviews

10/10 Excellent

OCTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 3 nights in Sep 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Things to do around hotel
Stayed 1 night in Aug 2025

10/10 Excellent

pablo Sergio

Liked: Cleanliness, staff & service, amenities
Bien muchas gracias.
Stayed 1 night in Sep 2025

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
bonito hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Veronica

Disliked: Amenities
The hotel lobby was nice and they have a pool open from 8am to 8:00pm. The staff was nice and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Súper bien ubicado excelentes instalaciones y atencion
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es perfecta,cerca de ADO central de autobuses,mercados,restaurantes,y el personal de primera eso fue los mejor 👏👏👏👏
Stayed 7 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Bosco

Liked: Cleanliness, staff & service
Tranquilo
Stayed 1 night in Sep 2025

6/10 Okay

Berenice

Disliked: Amenities, property conditions & facilities
Creo deben de darle mucho mantenimiento y renovacion., ya esta muy deteriorado el Hotel y sus equipamientos
Stayed 3 nights in Aug 2025

6/10 Okay

Miguel

Disliked: Property conditions & facilities
Muy vieja nada k ver con lo k promocionan
Stayed 1 night in Sep 2025

10/10 Excellent

Irenia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

8/10 Good

Mariló

Liked: Cleanliness, amenities, property conditions & facilities
Buena relación calidad-precio.
Stayed 3 nights in Jun 2025

10/10 Excellent

Janin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!
Stayed 7 nights in May 2025

4/10 Poor

Karla

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El espejo viejo, regadera goteando y mucho sarro, falta fumigar, al día siguiente tenía muchos piquetes de algún insecto
Stayed 1 night in Sep 2025

6/10 Okay

Rocio

Liked: Cleanliness, amenities
Excelente ubicación, queda cerca de todo. Llegas a pie al ADO, al mercado 28, el parque las palapas está justo atrás del hotel. La habitación muy limpia Las instalaciones son algo rusticas o viejas. Nos ofrecieron servicio de taxi, el taxista muy amable pero el vehículo de muy baja calidad y poco seguro. El wifi es malo
Stayed 2 nights in Aug 2025

8/10 Good

Dra

Liked: Amenities
.
Stayed 1 night in Jul 2025

8/10 Good

Silas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was will man schon erwarten für das Geld.
Stayed 1 night in Aug 2025

8/10 Good

Yurii

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 7 nights in Mar 2025

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, el trato y las instalaciones buenas.
Stayed 3 nights in Feb 2025

10/10 Excellent

Destiny

I had an amazing experience at Hotel Xbalamqué! The hotel has so much character — from the unique Mayan-inspired decor to the beautiful artwork throughout the property. The atmosphere felt fun, welcoming, and full of charm. The staff was friendly and helpful, always making sure I had what I needed. My room was clean and comfortable, and I loved the little details that made the stay feel special. The location was also super convenient, with lots to explore nearby. If you’re looking for a place in Cancún that’s affordable, full of personality, and not just another generic hotel, I highly recommend Xbalamqué.
Stayed 5 nights in Jun 2025

2/10 Terrible

yurisandra

Te cobran cosas que nunca usaste
Stayed 8 nights in Sep 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Disfrute de la estancia mucho.
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Mar 2025

8/10 Good

PRASOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant experience to stay at the hotel. They upgraded our room to a suite without charging extra.
Stayed 4 nights in Mar 2025

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