Franks House offers a peaceful setting for travelers to relax. Enjoy a continental breakfast to start your day and unwind in the spa tub after sightseeing. Stay connected with WiFi and appreciate the helpful multilingual staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Hot tub
Breakfast included
Pet friendly
Parking included
Free WiFi
Air conditioning
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Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is available by reservation only and cannot be requested after check-in.
Access methods
Host will greet you, lockbox
Pets
Pets allowed for an extra charge of MXN 50 per pet, per day
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Important information
Optional extras
Pet fee: MXN 50 per pet, per day
Hot tub fee: MXN 50 per accommodation per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
Frequently asked questions
Is Franks House pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of MXN 50 per pet, per day.
How much is parking?
Self parking is free at this property.
What time is check-in at Franks House?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Franks House?
Check-out is at noon.
Where is Franks House located?
Situated in Cancun, this guesthouse is 2.8 mi (4.5 km) from Cancun Mall and within 6 mi (10 km) of Codere Casino Paseo Cancun and Las Plazas Outlet Cancun. Kabah Urban Park and Andres Quintana Roo Stadium are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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