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Cancun Bay All Inclusive Hotel

3.5 star property
Family fun on the beach, with 2 outdoor pools, near Puerto Cancun Marina Town Center

Choose dates to view prices

Photo gallery for Cancun Bay All Inclusive Hotel

On the beach, white sand, sun loungers, beach umbrellas
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio
Cancun Bay All Inclusive Hotel offers a complete vacation package with a welcoming atmosphere for families. Guests can relax with hot stone treatments at the spa or spend time at either of the two outdoor pools. Five restaurants serve international dishes for all daily meals.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • All inclusive
  • Bar
  • 24/7 front desk
The current price is P8,764
P10,853 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room Superior with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Double Room Superior with Sea View

  • 20 sq m
  • Sleeps 4

View all photos for Standard Room

1 bedroom, minibar, in-room safe, individually decorated

Standard Room

7.6 out of 10
Good
(66 reviews)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Bedrooms

7.6 out of 10
Good
(27 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Master Suite 3 Bedrooms

1 bedroom, minibar, in-room safe, individually decorated

Master Suite 3 Bedrooms

7.0 out of 10
Good
(13 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 96 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 King Beds

View all photos for Superior Room, Ocean View

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, Ocean View

8.0 out of 10
Very good
(31 reviews)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, individually decorated

Double Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Family Suite -5 guests- Junior

1 bedroom, minibar, in-room safe, individually decorated

Family Suite -5 guests- Junior

  • 65 sq m
  • Sleeps 5

View all photos for Family Suite -8 guests- Master

1 bedroom, minibar, in-room safe, individually decorated

Family Suite -8 guests- Master

  • 95 sq m
  • Sleeps 8

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  • Pool
  • All inclusive
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The price is P23,119
P23,119 total
includes taxes & fees
Oct 11 - Oct 12
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About the neighborhood

Located on the beach, Cancun Bay All Inclusive Hotel is in Zona Hotelera, a neighborhood in Cancun. Plaza Las Americas and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Ultramar Ferry Puerto Juárez and Cancun Convention Center are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Cancun travel guideOpens in a new window
Map
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 3 min walk - 0.3 km
  • Langosta Beach - 2 min drive - 1.8 km
  • Tortuga Beach - 3 min drive - 3.1 km
  • Plaza Las Americas - 7 min drive - 6.0 km
  • La Isla Shopping Mall - 12 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Restaurant Dos Lunas - ‬12 min walk
  • ‪Los Chachalacos - ‬10 min walk
  • ‪Boost Pool Bar - ‬3 min walk
  • ‪Las Hijas De La Tostada - ‬4 min walk

About this property

Cancun Bay All Inclusive Hotel

All-inclusive family-friendly hotel near Langosta Beach
Located close to Tortuga Beach and Plaza Las Americas, Cancun Bay All Inclusive Hotel provides a swim-up bar, a poolside bar, and a grocery/convenience store. This hotel is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. For some rest and relaxation, visit the hot tub or outdoor treatment areas, and indulge in a sports massage, a facial, or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. Free WiFi in public areas is available to all guests, along with a free daily manager's reception and a terrace.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • An area shuttle, beach umbrellas, and a billiards/pool table
  • A porter/bellhop, a banquet hall, and coffee/tea in the lobby
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 132 individually decorated rooms include comforts such as laptop-compatible safes and air conditioning, in addition to amenities like minibars. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and coffee/tea makers
  • Eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Balconies or patios, wardrobes/closets, and free infant beds

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Similar properties

Free minibar, in-room safe, blackout drapes, iron/ironing board

Occidental Costa Cancún All Inclusive

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  • Breakfast included
  • All inclusive
  • Spa
8.0 out of 10, Very Good, 2,542 reviews
The price is P8,780
P10,873 total
includes taxes & fees
Oct 12 - Oct 13
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Faisan
  • La Piña
  • La Vista Sushi Zen
  • Trattoria

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (1,970 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (29 inch wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 55

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.29 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 55 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Frequently asked questions

Does Cancun Bay All Inclusive Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:00 PM.

How much does it cost to stay at Cancun Bay All Inclusive Hotel?

As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on Oct 7, 2025 start from P 8,764.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cancun Bay All Inclusive Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cancun Bay All Inclusive Hotel?

Self parking is free at this property.

What time is check-in at Cancun Bay All Inclusive Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Cancun Bay All Inclusive Hotel?

Check-out is at noon. Late check-out is available for USD 55 (subject to availability).

Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include volleyball, aerobics classes, water fitness classes, and more.

Where is Cancun Bay All Inclusive Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Langosta Beach, Tortuga Beach, and Plaza Las Americas. Ultramar Ferry Puerto Juárez and Cancun Convention Center are also within 6 mi (10 km).

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Cancun Bay All Inclusive Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 510 out of 1253 reviews
Rating 8 - Good. 313 out of 1253 reviews
Rating 6 - Okay. 196 out of 1253 reviews
Rating 4 - Poor. 116 out of 1253 reviews
Rating 2 - Terrible. 118 out of 1253 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Keasha

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rogerson Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Property is family friendly with a beautiful beach
Stayed 4 nights in Sep 2025

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing freindly people and they try to make sure everything is good for their customers
Stayed 4 nights in Sep 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great staff, great views !
Stayed 3 nights in Aug 2025

8/10 Good

Anne-Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and service. Very good food and nice facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, highly recomended
Stayed 4 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience from the staff and the overall experience within the resort area
Stayed 5 nights in Aug 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo excelente
Stayed 5 nights in Aug 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
The beach was nice
Stayed 5 nights in Aug 2025

10/10 Excellent

MINGMAR

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff Love our family stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Azahea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with all necessary amenities.
Stayed 1 night in Jul 2025

8/10 Good

Maythe

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno para unas vacaciones familiares, atención del personal muy amable, habitaciones con lo necesario, muy limpio, en general muy bien.
Stayed 7 nights in Jun 2025

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía fue muy buena, personal muy atento. Alimentos muy ricos.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mayra

Liked: Cleanliness, amenities, property conditions & facilities
Una excelente estadia, aunque les falta personal en el bufet, y mas atención, muy buenos los juegos con el animador Diego y el servicio en la alberca de 10, muy recomendable
Stayed 5 nights in Aug 2025

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food selection was good. They something for everyone. I wish the pool table was in better shape. Their need to be some repairs in the gymroom also.
Stayed 5 nights in Sep 2025

6/10 Okay

Jannie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everyone was very friendly! The food was not good and the beds were hard and extremely uncomfortable so we didn’t sleep much. It wasn’t convenient to the shopping area or restaurants. You couldn’t order a mimosa with breakfast due to the bar not opening until 12pm at the dining hall.
Stayed 5 nights in Sep 2025

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
La relación calidad - precio es buena, es un hotel sencillo pero cómodo, cumple con lo que ofrece y los huéspedes a pesar de ser familias en su mayoría, son bastante tranquilos. Muy recomendable para descansar o un finde de amigos/familia.
Stayed 1 night in Aug 2025

10/10 Excellent

Keri

Liked: Cleanliness, amenities, property conditions & facilities
For a girls 4 day trip Cancún Bay was perfect. It’s a small hotel but has everything we needed.
Stayed 4 nights in Jul 2025

8/10 Good

Wilson A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen Hotel. Lo único que a veces tardan un poco en el servicio de piscina y habitación. Pero todo muy bien.
Stayed 4 nights in Aug 2025

10/10 Excellent

Azahea

Liked: Amenities
Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 3 nights in Jun 2025

10/10 Excellent

Dharma

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jul 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, personal muy amable instalaciones en óptimas condiciones y comida para todos los gustos. Muchas felicidades
Stayed 2 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables todo el personal
Stayed 6 nights in Jun 2025

10/10 Excellent

Laketha

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the property, it was very clean. Everyone was very nice.
Stayed 3 nights in Jul 2025

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