Van Lam Hotels

"This was the best hotel of my 2 week trip. The hotel is new and you can tell, it is beautiful, clean and elegant. The location is great as it is in the middle of the Old Quarter and the staff was AMAZING! Top service. Tom, the manager was outstanding. "

"Hotel molto buono. La camera era pulita, la colazione molto buona, posizione ottima e il personale alla reception e dell'hotel molto disponibile e d'aiuto con tutto. Grazie. Jim"

"Great Hotel with "

"The rooms were neat and clean. The staff w"

"The staff did an amazing job helping us book a trip to Ninh Binh even when it appeared to be sold out. They went above and beyond and it was the best part of our trip."

"Clean rooms - we got an upgrade! Fast service whenever we had a request. The staff is unparalleled! Originally, we had only booked 1 night so save on costs during our visit to Hà Nội. However, we switched over immediately due to a horrendous experience at another hotel. The staff graciously accommodated our last minute change to extend our stay to 4 nights, including finding 4 nights in a great room for our 2 kids at the sister hotel, Solaria Tesori. Check in was a breeze. Staff, like Grace at the front desk when above and beyond our expectations. She was caring, welcoming, helpful and even found and booked an amazing jazz show for us on short notice. She took the time to check in on us when we were not at breakfast the next morning along with sending coffee and pastries to our room since we missed breakfast! We will definitely stay at Solaria again next time we are back. Thank you to all staff and team. "

"Enjoyed the friendly staff and the location. The staff were very helpful and informative and would greet us every time they see us. Loved the hospitality."

"Room is clean, and reception staff is good and kind. I would like to stay again if I have a chance to go to Hanoi"

"The staff were wonderful and the breakfast had many delicious options. "