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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
679 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Kitchen
Breakfast Available
Business Services
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationShibuya Crossing10 min walk
Popular LocationYoyogi Park15 min drive
Popular LocationMeiji Jingu Shrine18 min drive
AirportTokyo (HND-Haneda)32 min drive

Choose dates to view prices

  • Single Room, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 Twin Bed
    More detailsSingle Room, Non Smoking
  • Twin Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    • 2 Twin Beds
    More detailsTwin Room, Non Smoking
  • Double Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsDouble Room, Non Smoking
  • Single Room, Smoking

    4.3/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room, Smoking
  • Twin Room, Smoking

    4.4/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, Smoking
  • Double Room, Smoking

    4.6/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Smoking
  • Triple Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 5
    • 3 Twin Beds
    More detailsTriple Room, Non Smoking
  • Run of the House, Triple Room (Smoking preferences cannot be specified)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 3 Twin Beds
    More detailsRun of the House, Triple Room (Smoking preferences cannot be specified)
  • Run of the House, Twin Room (Smoking preferences cannot be specified)

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsRun of the House, Twin Room (Smoking preferences cannot be specified)

About this area

Tokyo

Located in Tokyo's Shibuya neighbourhood, Tokyu Stay Shibuya is in a shopping district and near a metro station. Roppongi Hills and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Shinjuku Gyoen National Garden and Yoyogi Park. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium, or consider Robot Restaurant for a night out. Our guests appreciate the hotel's quiet location.
Visit our Tokyo travel guide
View in a map
Popular Location

What's nearby

  • Shibuya Crossing - 10 min walk
  • Roppongi Hills - 4 min drive
  • Tokyo Opera City Concert Hall - 6 min drive
  • Yoyogi Park - 15 min drive
  • Meiji Jingu Shrine - 18 min drive

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 11 min walk
  • AirportTokyo (NRT-Narita Intl.) - 53 min drive

About this property

Tokyu Stay Shibuya

3-star Tokyo hotel in Shibuya, walk to Cerulean Tower
Dry cleaning, a 24-hour front desk and a computer station are available at this hotel. WiFi in public areas is free. Other amenities include multilingual staff and a vending machine. All 124 rooms boast deep soaking bathtubs, and offer free WiFi and kitchenettes. Other amenities available to guests include washers/dryers, free wired Internet and LCD TVs. Weekly housekeeping is available.
Tokyu Stay Shibuya offers 124 forms of accommodation with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1020 per person

Family friendly

  • Dry-cleaning service
  • Kitchenette
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge
  • Hob

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in between 3 PM and 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1020 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Shibuya Hotel
Tokyu Stay Hotel
Tokyu Stay Shibuya
Tokyu Stay
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Tokyu Stay Shibuya and receive a full refund?
Yes, Tokyu Stay Shibuya offers free cancellation on select room rates, because flexibility matters! Please refer to Tokyu Stay Shibuya cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tokyu Stay Shibuya?
As of Sep 19, 2020, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on Sep 20, 2020 start from P5,354, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Tokyu Stay Shibuya pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Tokyu Stay Shibuya?
This hotel doesn't offer parking.
What time is check-in at Tokyu Stay Shibuya?
Check-in is from 3 PM to 2:00 AM.
What time is check-out at Tokyu Stay Shibuya?
Checkout is at 11 AM.
Where is Tokyu Stay Shibuya located?
Located in Shibuya, this hotel is within a 15-minute walk of Cerulean Tower and Shibuya Crossing. Shibuya Hikarie and NHK Hall are also within 1 mile (2 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 11 minutes.
4.3
Excellent
679 reviews
5 - Excellent
288
4 - Good
308
3 - Okay
65
2 - Poor
10
1 - Terrible
8

4.1/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the price! would be back!
Good place to stay and quiet. Just like a little bachelor apartment with washer, small kitchen and comfortable bed. Front desk can speak English very helpful and polite. hey change your towels daily but don't do the bed when you're there. Not a problem for me.
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 5 minute walk to Shinsen Station and about 15 minutes away from the Shibuya Station or the city center. There’s a mini mart in front of the hotel if you want to get some quick snacks or supplies. The hotel staff are friendly and accommodative. The best thing is I stayed there for 6 nights and didn’t have to bring many clothes coz they have a washing machine available in each room. A stove and a microwave is also available if we wanted to cook or reheat our food. They don’t clean the room daily coz I stayed for 6 nights, but they replace the towels & clear the trash every single day.
Stayed 6 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and the room, with a mini kitchen, big tub, and washing machine, was great! It was very dry in the room and I would I‘ve loved a humidifier. Which I discovered on my last day. A card with directions in English would be helpful. Also, I had asked the front desk about recommendations for dinner, and she was hesitant to suggest anything other than going to the Mark City mall. After walking around the neighborhood, I discovered several small places within an easy walk of the hotel. And one right next door!! Overall, it was a nice place and I’d go back.
Stayed 2 nights in Jan 2020

4/5 Good

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness
Not the cleanest but good room and location.
Staff were nice enough but didnt really interact with them to comment further. I was allowed to leave my bags with them before check in and they put them in my room for me, so that was helpful. The room was great, had everything i needed and more however, i was staying for 12 days and only had one washing machine tablet for clothing, they perhaps should provide more depending on a person's length of stay as it wasnt great, i had to buy washing detergent. The apartment was pretty dusty also, definitely wasnt cleaned to a great standard at all so needs to improve. An extra set of towels would have been helpful also for the length of stay. The bed was very hard and uncomfortable and the pillows were rough and lumpy so i never had a good nights sleep the whole time but the bed was a great size and coyld easily fit 2 people. All the negatives stated, i would still stay again as the room was perfect and location was excellent. Few minute walk to the subway and just over 10 minutes to Shibuya station, not far at all. Supermarket right opposite hotel plus conbinis, restaurants and cafes all nearby.
Stayed 11 nights in Jan 2020

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