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Tokyu Stay Shibuya

Photo gallery for Tokyu Stay Shibuya

Lobby
Triple Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Triple Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Tokyu Stay Shibuya

Tokyu Stay Shibuya

3.0 star property

4.3/5 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen
  • Breakfast available
  • Business services
  • Laundry
Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

Explore the area

  • Popular LocationShibuya Crossing10 min walk
  • Popular LocationTokyo Anime Center14 min walk
  • Popular LocationYoyogi Park17 min walk
  • AirportTokyo (HND-Haneda)37 min drive

Room options

About this area

Tokyo

Tokyu Stay Shibuya is located in Shibuya, a neighborhood in Tokyo, and is in a shopping district and near a metro station. Tokyo Imperial Palace and Shinjuku Gyoen National Garden are local landmarks, and the area's natural beauty can be seen at Yoyogi Park and Hibiya Park. Ready for a night out? Consider Happoen Garden and Akihabara Electric Town. Guests appreciate the hotel's quiet location.

What's nearby

  • Shibuya Crossing - 10 min walk
  • Tokyo Anime Center - 14 min walk
  • Shibuya Hikarie - 16 min walk
  • Yoyogi Park - 17 min walk
  • NHK Hall - 19 min walk

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 11 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

About this property

Tokyu Stay Shibuya

3-star hotel located in Shibuya
Close to Shibuya Crossing, Tokyu Stay Shibuya provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), multilingual staff, and a computer station
  • A 24-hour front desk, luggage storage, and an elevator
  • A vending machine
  • Guest reviews speak highly of the first-rate property condition
Room features
All 124 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • Kitchenettes, refrigerators, and microwaves

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1020 per person

Family friendly

  • Kitchenette
  • Microwave
  • Refrigerator
  • Washer/dryer

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 1020 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Tokyu Stay Shibuya?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on Jan 3, 2023 start from P 6,143.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tokyu Stay Shibuya?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in is from 3 PM - 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Check-out is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is within 1 mi (2 km) of Tokyo Anime Center and Shibuya Crossing. Shinjuku Gyoen National Garden is 2.4 mi (3.9 km) away. Shinsen Station is only a 3-minute walk and Shibuya Station is 11 minutes.

Can I cancel my reservation for free at Tokyu Stay Shibuya and receive a full refund?

Yes, Tokyu Stay Shibuya offers free cancellation on select room rates, because flexibility matters! Please refer to Tokyu Stay Shibuya cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 353 out of 788 reviews" "
" "5 - Excellent 45%
Rating 4 - Good. 340 out of 788 reviews" "
" "4 - Good 43%
Rating 3 - Okay. 74 out of 788 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 13 out of 788 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 8 out of 788 reviews" "
" "1 - Terrible 1%

4.1/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Arlen Crisistomo
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel walking distance to Shibuya and train station
Stayed 3 nights in Nov 2022

5/5 Excellent

Yukiko
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was rather close from the shibuya station, which was good. Having a laundry machine in your room is super handy if you're planning to stay for over a week. ( I packed just a few clothing and just washed every day!) Theres a market right in front of the hotel which was the best! I was able to buy lots of grocery and dont have to walk that much to my room.

5/5 Excellent

Gary
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice and clean property. Excellent staff and delicious breakfast. Definitely would recommend to tourists and visitors staying in Shibuya.
Stayed 4 nights in Oct 2022

4/5 Good

Carmen
Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2022

5/5 Excellent

kate
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
Smooth check-in, friendly front desk staff, and an array of complimentary goods by the front desk with free coffee and teas. The little grocery store across the road, plus the mini-kitchen in the room, with a washing machine for laundry - this lacks for nothing.
Stayed 3 nights in Jun 2022

4/5 Good

Yoshie
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

4/5 Good

kate
Stayed 1 night in Mar 2022

4/5 Good

Ayaka
Stayed 2 nights in Jan 2022

5/5 Excellent

kate
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome.
Very good front desk reception by a lovely young girl. She was very accommodating and chirpy. Great start to my stay. Thank you!
Stayed 1 night in Jan 2022

5/5 Excellent

Karyll Troy
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 3 nights in Dec 2021