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Overview of Tokyu Stay Shibuya

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In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

4.3/5 Excellent

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Kitchen
  • Breakfast Available
  • Business Services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationShibuya Crossing10 min walk
    Popular LocationYoyogi Park14 min drive
    Popular LocationMeiji Jingu Shrine17 min drive
    AirportTokyo (HND-Haneda)32 min drive
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  • Single Room, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 Twin Bed
    More detailsSingle Room, Non Smoking
  • Twin Room, Smoking

    4.4/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, Smoking
  • Run of the House, Triple Room (Smoking preferences cannot be specified)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    • 3 Twin Beds
    More detailsRun of the House, Triple Room (Smoking preferences cannot be specified)
  • Triple Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 5
    • 3 Twin Beds
    More detailsTriple Room, Non Smoking
  • Double Room, Smoking

    4.6/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Smoking
  • Run of the House, Twin Room (Smoking preferences cannot be specified)

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsRun of the House, Twin Room (Smoking preferences cannot be specified)
  • Double Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsDouble Room, Non Smoking
  • Twin Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    • 2 Twin Beds
    More detailsTwin Room, Non Smoking
  • Single Room, Smoking

    4.3/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room, Smoking

About this area

Tokyo

Located in Tokyo's Shibuya neighborhood, Tokyu Stay Shibuya is in a shopping district and near a metro station. Roppongi Hills and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Shinjuku Gyoen National Garden and Yoyogi Park. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium, or consider Robot Restaurant for a night out. Guests appreciate the hotel's quiet location.
Visit our Tokyo travel guide
Popular Location

What's nearby

  • Shibuya Crossing - 10 min walk
  • Roppongi Hills - 4 min drive
  • Tokyo Opera City Concert Hall - 6 min drive
  • Yoyogi Park - 14 min drive
  • Meiji Jingu Shrine - 17 min drive

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 11 min walk
  • AirportNarita Intl. Airport (NRT) - 53 min drive

About this property

Tokyu Stay Shibuya

3-star Tokyo hotel in Shibuya, walk to Cerulean Tower
Dry cleaning, a 24-hour front desk, and a computer station are available at this hotel. WiFi in public areas is free. Other amenities include multilingual staff and a vending machine. All 124 rooms boast deep soaking tubs and offer free WiFi and kitchenettes. Other amenities available to guests include washers/dryers, free wired Internet, and LCD TVs. Weekly housekeeping is available.
Tokyu Stay Shibuya offers 124 accommodations with washers/dryers and safes. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1020 per person

Family friendly

  • Dry cleaning service
  • Kitchenette
  • Microwave
  • Refrigerator
  • Washer/dryer

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in from 3 PM - 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1020 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Tokyu Stay Shibuya and receive a full refund?
Yes, Tokyu Stay Shibuya offers free cancellation on select room rates, because flexibility matters! Please refer to Tokyu Stay Shibuya cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tokyu Stay Shibuya?
As of Nov 26, 2020, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on Dec 21, 2020 start from P5,554, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Tokyu Stay Shibuya pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Tokyu Stay Shibuya?
This hotel doesn't offer parking.
What time is check-in at Tokyu Stay Shibuya?
Check-in is from 3 PM - 2:00 AM.
What time is check-out at Tokyu Stay Shibuya?
Check-out is at 11 AM.
Where is Tokyu Stay Shibuya located?
Located in Shibuya, this hotel is within a 15-minute walk of Cerulean Tower and Shibuya Crossing. Shibuya Hikarie and NHK Hall are also within 1 mi (2 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 11 minutes.
4.3
Excellent
5 - Excellent
291
4 - Good
310
3 - Okay
65
2 - Poor
11
1 - Terrible
8

4.1/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very good to stay
The room was very clean and I like the cozy lobby.
Stayed 1 night in Aug 2020

4/5 Good

Business traveler
Happy face iconLiked: Staff & service, room comfort
A excellent place to stay.
I always stay here when I have work in Tokyo. Location is excellent and the hotel is quiet and safe.
Stayed 2 nights in Jun 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the price! would be back!
Good place to stay and quiet. Just like a little bachelor apartment with washer, small kitchen and comfortable bed. Front desk can speak English very helpful and polite. hey change your towels daily but don't do the bed when you're there. Not a problem for me.
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 5 minute walk to Shinsen Station and about 15 minutes away from the Shibuya Station or the city center. There’s a mini mart in front of the hotel if you want to get some quick snacks or supplies. The hotel staff are friendly and accommodative. The best thing is I stayed there for 6 nights and didn’t have to bring many clothes coz they have a washing machine available in each room. A stove and a microwave is also available if we wanted to cook or reheat our food. They don’t clean the room daily coz I stayed for 6 nights, but they replace the towels & clear the trash every single day.
Stayed 6 nights in Feb 2020

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