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The Okura Tokyo

Photo gallery for The Okura Tokyo

In-room safe, desk, blackout drapes, soundproofing
Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of The Okura Tokyo

The Okura Tokyo

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001

Explore the area

  • Popular LocationTokyo Tower15 min walk
  • Popular LocationTokyo Midtown19 min walk
  • Popular LocationRoppongi Hills7 min drive
  • AirportTokyo (HND-Haneda)28 min drive

Room options

About this area

Tokyo

The Okura Tokyo is located in Minato, a neighborhood in Tokyo, and is near a metro station. Tokyo Tower and Tokyo Imperial Palace are notable landmarks, and some of the area's popular attractions include Shinjuku Gyoen National Garden and Tokyo Disneyland®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome.
Visit our Tokyo travel guideOpens in a new window
Map

What's nearby

  • Tokyo Tower - 15 min walk
  • Hibiya Park - 16 min walk
  • Akasaka Sacas - 17 min walk
  • Tokyo Midtown - 19 min walk
  • Roppongi Hills - 7 min drive

Getting around

  • Kamiyacho Station - 6 min walk
  • Shimbashi Station - 20 min walk
  • Narita Intl. Airport (NRT) - 50 min drive

Restaurants

  • Nobu Tokyo - 2 min walk
  • Tully's Coffee - 3 min walk
  • Teppanyaki Akasaka - 4 min walk
  • Saino - 5 min walk
  • Doutor Coffee Shop - 6 min walk

About this property

The Okura Tokyo

5-star luxury hotel located in Minato
Located close to Tokyo Tower and Tokyo Imperial Palace, The Okura Tokyo provides a roundtrip airport shuttle, shopping on site, and a garden. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature Japanese cuisine and more. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and luggage storage
  • Free newspapers, a 24-hour front desk, and massage treatment rooms
  • Guest reviews give good marks for the helpful staff
Room features
All 508 rooms include comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. Guests reviews say good things about the spacious rooms at the property.
More conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Separate tubs/showers, toilets with electronic bidets, and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: JPY 6000 per person
  • 5 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Yamazato
  • Sazanka
  • Toh-Ka-Lin
  • Orchid
  • Nouvelle Epoque

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (32292 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate plan for children age 11 and younger. Club Lounge Access is not included in the Club Room or Heritage Room for children age 11 and younger.
Okura Salon is closed until further notice. Shuttle service is not available until further notice.

Renovations and closures

The following facilities or services will be unavailable from April 01 2020 to June 30 2023 (dates subject to change):
  • Business center
The property will be renovating from February 13 2023 to February 17 2023 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 6000 per person (approximately)
  • Airport shuttle fee: JPY 44500 per vehicle (one-way)
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room service is available 7 AM -10 PM on weekdays and 6 AM - 10 PM on weekends and holidays.
Children 11 years old and younger are not allowed in the Club Lounge after 5 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

Frequently asked questions

Does The Okura Tokyo have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from February 13 2023 to February 17 2023 (completion date subject to change).

How much does it cost to stay at The Okura Tokyo?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at The Okura Tokyo on Feb 27, 2023 start from P 23,173.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Okura Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Okura Tokyo?

Self parking is free at this property.

What time is check-in at The Okura Tokyo?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Okura Tokyo?

Check-out is at noon.

Does The Okura Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 44500 per vehicle applies.

Where is The Okura Tokyo located?

Located in Minato, this luxury hotel is 0.8 mi (1.2 km) from Tokyo Tower and within 3 mi (5 km) of Tokyo Imperial Palace and Shinjuku Gyoen National Garden. Tokyo Dome and Meiji Jingu Shrine are also within 6 mi (10 km). Kamiyacho Station is 6 minutes by foot and Toranomon Hills Station is 7 minutes.

The Okura Tokyo Reviews

The Okura Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 129 out of 163 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 24 out of 163 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 5 out of 163 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 4 out of 163 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 1 out of 163 reviews" "
" "2 - Terrible 1%

9.8/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Didi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are the BEST!!!
Stayed 7 nights in Dec 2022

10/10 Excellent

Yuji

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, super relaxing
Stayed 3 nights in Nov 2022

10/10 Excellent

Timothy, Honolulu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service and room quality of facilities are top notch

10/10 Excellent

Masaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and facility, friendly and very professional service.
Stayed 2 nights in Oct 2022

10/10 Excellent

Yuichiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall great result from the refurbishment programme. The hotel's environmental credentials were significantly damaged to my mind when they returned my shoes that I asked them to polished in prestine plastic bags. Why would they do this? I opened the bags carefully, flattened them out so that they could be reused but they would not take them. The excessive wrapping practice still continues and it did nothing to enhance the Okura's green credentials.
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022