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Shibuya Hotel En

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Executive Double Room - Non Smoking (Oriental) | Premium bedding, down comforters, in-room safe, individually furnished
Queen Double Room (Factory Modern Superior) - Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished
Queen Double Room (Factory Modern Superior) - Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished
Executive Twin Room - Non Smoking (9F Old Folk House, Kominka) | Premium bedding, down comforters, in-room safe, individually furnished

Overview of Shibuya Hotel En

Shibuya Hotel En

3.0 star property

4.2/5 Very Good

Top rated for staff & service (4.4/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Laundry
  • Housekeeping
1-1 Maruyama-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-0044

Explore the area

  • Popular LocationShibuya Crossing7 min walk
  • Popular LocationTokyo Anime Center7 min walk
  • Popular LocationNHK Hall13 min walk
  • AirportTokyo (HND-Haneda)34 min drive

Room options

About this area


Shibuya Hotel En is located in Shibuya, a neighborhood in Tokyo, and is in a shopping district and near a metro station. Tokyo Imperial Palace and Shinjuku Gyoen National Garden are local landmarks, and some of the area's activities can be experienced at Roppongi Hills and Akihabara Electric Town. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome, or consider a night out at Happoen Garden.

What's nearby

  • Shibuya Crossing - 7 min walk
  • Tokyo Anime Center - 7 min walk
  • Shibuya Hikarie - 12 min walk
  • NHK Hall - 13 min walk
  • Yoyogi National Gymnasium - 14 min walk

Getting around

  • Shinsen Station - 5 min walk
  • Shibuya Station - 8 min walk
  • Narita Intl. Airport (NRT) - 55 min drive

About this property

Shibuya Hotel En

3-star hotel in the heart of Shibuya
Shibuya Hotel En provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A front desk safe, an elevator, and luggage storage
  • Smoke-free premises
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Shibuya Hotel En include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with showers and toilets with electronic bidets
  • 40-inch LED TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant

Restaurants on site

  • Bistro三十五段屋

Family friendly

  • Laundry facilities
  • Refrigerator


  • Elevator
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance


  • Smoke-free property

Room amenities


  • Air conditioning
  • Down comforter
  • Premium bedding


  • Electronic bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels


  • 40-inch LED TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator


  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers

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96% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Minimum check-in age - 15


Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Shibuya City
Shibuya City Hotel
Shibuya City Hotel Tokyo
SHIBUYA HOTEL EN (Formerly Shibuya City Hotel)

Frequently asked questions

Is Shibuya Hotel En pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Hotel En?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Shibuya Hotel En on Oct 5, 2022 start from P 3,924.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Hotel En?

Shibuya Hotel En doesn't offer parking.

What time is check-in at Shibuya Hotel En?

Check-in is from 3:00 PM - midnight.

What time is check-out at Shibuya Hotel En?

Check-out is at 10:00 AM.

Where is Shibuya Hotel En located?

Located in Shibuya, this hotel is 0.1 mi (0.1 km) from Bunkamura and within 3 mi (5 km) of Shibuya Crossing and Shinjuku Gyoen National Garden. Tokyo Anime Center and Cerulean Tower are also within 10 minutes. Shinsen Station is only a 5-minute walk and Shibuya Station is 8 minutes.

Can I cancel my reservation for free at Shibuya Hotel En and receive a full refund?

Yes, Shibuya Hotel En offers free cancellation on select room rates, because flexibility matters! Please refer to Shibuya Hotel En cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very Good

Rating 5 - Excellent. 339 out of 789 reviews
5 - Excellent 43%
Rating 4 - Good. 326 out of 789 reviews
4 - Good 41%
Rating 3 - Okay. 97 out of 789 reviews
3 - Okay 12%
Rating 2 - Poor. 15 out of 789 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 789 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



5/5 Excellent

Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with group
Liked: Staff & service, amenities
Stayed 1 night in Apr 2022

3/5 Okay

Verified traveler
Traveled with group
Disliked: Staff & service
Left more to be desired
Stay here was very underwhelming. Front desk staff was so unhelpful. No bike parking, and when asked where nearby parking was the staff didn’t even try to help. Needed a pen during my stay and the front desk complained about providing a pen for me to borrow. Bed was fine, A/C didn’t work. Floor was dirty.
Stayed 1 night in Dec 2021

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station and easy to get too. Always great to stay at
Stayed 1 night in Feb 2021

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was awesome! Easy to find and friendly staff
Stayed 1 night in Oct 2020

4/5 Good

Verified traveler
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Osmanius, London
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel. The staff were nice. The AC wasn't as cold as I liked it but thats my personal preference.
Stayed 2 nights in Mar 2020

3/5 Okay

Verified traveler
Cheap price but clean.
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2020